Cost of keeper requests

The request was partially successful.

Dear Driver and Vehicle Licensing Agency,

Request FOIR3677 asked for the financial calculation behind the
costings of private parking company requests for keeper data.

This was not provided. Instead, it was stated that the cost
per enquiry was £2.84, broken down as follows:

Direct costs (including salaries, postage and printing) £1.46
IT costs £0.78
Overheads and development costs £0.60
Total Unit Cost £2.84

1) Please provide the time period from which this was calculated (eg 'This cost was calculated from data collected from 1 April 2011 to 131 March 2012)

2) For the direct costs, please break this down into individual costs (eg salaries, postage, printing, and other costs)

3) Please explain what 'IT costs' means.

4) Please break down overheads and development costs into individual costs.

5) Please explain what overheads are, and how they differ from direct costs if this is not apparent from the answer.

6) To the fullest extent possible given the time constraints imposed on FoI requests, please list all the categories of requesters who may access DVLA keeper data, how much they are charged per access, how much it costs the DVLA per access, and how many acccess requests they made during the time period in (1).

Eg. Private parking companies. £2.50. £2.84. 2,900,897
Police. Free. £2.84. 1,000,123
Council. 10p. £2.84. 1,908,999
etc

7) What was the total number of all accesses for the time period in (1)

Yours faithfully,

Alex Shipp

FOI FOI, Driver and Vehicle Licensing Agency

Dear Mr Shipp

Thank you for your e-mail requesting information. The DVLA are dealing with your request under the terms of The Freedom of Information Act 2000.

Your request has been given reference number: FOIR4154.

You should receive a reply to your request no later than 13 October 2014. If you have any further questions or enquiries on this request please quote the reference number.

Thanks & Regards,

David A Morgan
Freedom of Information Team
Data Sharing & Protection Group | D16 | DVLA | Swansea | SA6 7JL
Twitter: @dvlagovuk

Find out about DVLA's online services at:
www.gov.uk/browse/driving

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Alex Shipp left an annotation ()

To clarify, '131 March' should read '31 March'

FOI FOI, Driver and Vehicle Licensing Agency

1 Attachment

Dear Mr Shipp

Please find attached the reply to your Freedom of Information request FOIR4154.

Thanks & Regards,

David A Morgan
Freedom of Information Team
Data Sharing & Protection Group | D16 | DVLA | Swansea | SA6 7JL
Twitter: @dvlagovuk

1 October 2014 – the tax disc is abolished.
Find out more at: www.gov.uk/dvla/nomoretaxdisc

Twitter: @dvlagovuk  |  Facebook: dvlagovuk  |  YouTube: dvlagov

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Dear Driver and Vehicle Licensing Agency,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Driver and Vehicle Licensing Agency's handling of my FOI request 'Cost of keeper requests'.

For question 2 it is stated that individual information costs are not held. However, these figures are held as they are fed into the data model referred to in the answer to question 1
Please therefore provide these figures from the data model or other source from which they originated

For question 3, the answer is meaningless jargon. Please provide full information on IT costs, including what a 'system scan' is, what 'variable by volume is' and whether this is the only source of IT costs or whether there are others.

For question 4 it is stated that individual information costs are not held. However, these figures are held as they are fed into the data model referred to in the answer to question 1
Please therefore provide these figures from the data model or other source from which they originated

For question 5 it is stated that the information is already published. However, the only information published is
a)the categories of requesters who may access
DVLA keeper data,
b)how much they are charged per access
c) how many acccess requests they made
during the time period in

This information is missing
d) how much it costs the DVLA per access

This information has been provided for private parking companies, where the DVLA stated it costs £2.84 per access

Please provide this information for all other categories of requestor, as per the requestors listed here
https://www.gov.uk/government/publicatio...

You may break down the information by type of request if you prefer. If so, please state you are doing this.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/c...

Yours faithfully,

Alex Shipp

FOI FOI, Driver and Vehicle Licensing Agency

Dear Mr Shipp,

Thank you for your e-mail concerning the reply to your Freedom of Information request FOIR4154.

DVLA will now conduct an Internal Review on that response.

You should receive a reply by 11 December 2014. If you have any further questions or enquiries on this Internal Review please quote the reference number.

Thanks & Regards,

David A Morgan
Freedom of Information Team
Data Sharing & Protection Group | Strategy, Policy and Communications Group | D16 | DVLA | Swansea | SA6 7JL
Twitter: @dvlagovuk

1 October 2014 – the tax disc is abolished.
Find out more at: www.gov.uk/dvla/nomoretaxdisc

Twitter: @dvlagovuk  |  Facebook: dvlagovuk  |  YouTube: dvlagov

show quoted sections

Dear FOI,

The internal review appears to be overdue. Please update me as to the likely date this will be complete

Yours sincerely,

Alex Shipp

FOI FOI, Driver and Vehicle Licensing Agency

Dear Mr Shipp,

Thank you for your e-mail concerning the Internal Review on FOIR4154. An Internal Review should be answered within 20 working days or no more than 40 working days.

Your Internal Review is receiving attention and will be answered in due course.

Thanks & Regards,

David A Morgan
Freedom of Information Team
Data Sharing & Protection Group | Strategy, Policy and Communications Group | D16 | DVLA | Swansea | SA6 7JL
Twitter: @dvlagovuk

1 October 2014 – the tax disc is abolished.
Find out more at: www.gov.uk/dvla/nomoretaxdisc

Twitter: @dvlagovuk  |  Facebook: dvlagovuk  |  YouTube: dvlagov

show quoted sections

FOI FOI, Driver and Vehicle Licensing Agency

1 Attachment

Good Afternoon Mr Shipp

Please find attached a response to your request for an Internal Review.

Regards
Ian Aubrey
Freedom of Information Team – D16
Data Sharing & Protection Group | Strategy, Policy and Communications Directorate | DVLA | Swansea | SA6 7JL

1 October 2014 – the tax disc is abolished.
Find out more at: www.gov.uk/dvla/nomoretaxdisc

Twitter: @dvlagovuk  |  Facebook: dvlagovuk  |  YouTube: dvlagov

show quoted sections

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