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Correspondence relating to non-implementation of Type 2 opt outs

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Dear NHS Digital,

Please would you be able to provide copies of correspondence from NHS Digital to any/all commissioner and provider organisations relating to TPP's failure to implement Type 2 opt outs?

Thank you.

Yours faithfully,

Sandre Jones

NHS Digital Enquiries (NHS DIGITAL),

 

Ref: NIC-226007-M9H2C 

Dear Sandre Jones,

I am writing to acknowledge that your request for information was received
by NHS Digital on 22/08/2018 and is currently being considered.

If NHS Digital is able to provide you with the information you have
requested, then under the Freedom of Information (FOI) Act you are
entitled to receive it promptly and in any event no later than the 20th
working day following the date of receipt. However, we may need to contact
you to clarify your request. If this is required we aim to do this
promptly but no later than 7 days after receiving your initial request for
information.

May I take this opportunity to explain the FOI Act in more detail? The Act
provides a 'General right of access to information held by public
authorities'. However, it also defines a number of exemptions which may
prevent the release of some or all of the information you have requested.
Therefore, NHS Digital will assess your information request in light of
any relevant exemptions.

If exemptions do apply, then NHS Digital may decide not to release all, or
part, of the information you have requested. I shall inform you if this is
the case, and advise you of your rights of appeal.

If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken as to whether to
release the information to you.

The response to your request will be sent to you by email, however if you
require your response in any other format, please contact us to discuss a
suitable format.

NHS Digital will not normally charge a fee to provide you with the
information you have requested, unless the cost of dealing with your
request is more than £450 as outlined in Section 12 of the FOI Act and
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Regulations 2004. If it appears likely that your request will cost more,
then NHS Digital is able to refuse to supply the information.  As per our
obligations under Section 16 of the FOI Act, every effort will be made to
provide you with details of how you may be able to reframe your request in
order for us to complete the required work within the (£450 / 18 person
hours) cost limit.

If you have any queries or should you wish to make a complaint about the
manner in which your request is being processed then please do not
hesitate to contact us at [1][NHS Digital request email] in the first
instance. Any complaints will be investigated in accordance with NHS
Digital's complaints procedure.

Further information about your rights under the Freedom of Information
Act, is available from the Information Commissioner's Office, Wilmslow,
Cheshire and on the NHS Digital website.

Kind Regards,

Contact Centre Team
NHS Digital
[2]www.digital.nhs.uk

0300 303 5678
[3][NHS Digital request email]

1 Trevelyan Square | Boar Lane | Leeds | LS1 6AE

You can find out more about our service, including our response times and
customer charter on the NHS Digital website:
[4]https://digital.nhs.uk/about-nhs-digital...

[5]Privacy and cookies

NHS Digital Customer Service Contact Centre in Leeds, has been awarded
Customer Service Excellence Standard Certification, In accordance with the
requirements of the Cabinet Offices Customer Service Excellence Standard

show quoted sections

Dear NHS Digital,
Please pass this on to the person who conducts Freedom of Information reviews.
Unfortunately I have not received a response to my FOI request 'Correspondence relating to non-implementation of Type 2 opt outs'.
After the high profile failure of care.data I believe that there is a significant public interest in understanding how TPP is being held to account in its failure to implement opt outs placed on records at GP surgeries. Please provide a response and advise why this has not taken place within the 20 working days required by the FOI Act.
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/c...
Thank you.
Yours faithfully,
Sandre Jones

NHS Digital Enquiries (NHS DIGITAL),

1 Attachment

Ref: NIC-226007-M9H2C 

Dear Sandre Jones,

Many thanks for your recent request to NHS Digital.

We have now received a reply to this from our colleagues in the
Information Governance team.

Please see the attached file.

Kind Regards,

Contact Centre Team
NHS Digital
[1]www.digital.nhs.uk

0300 303 5678

[2][NHS Digital request email]

1 Trevelyan Square | Boar Lane | Leeds | LS1 6AE

HSCIC now operate under the new trading name of NHS Digital – clarifying
our role as the national information and technology partner for the health
and care system.

[3]Privacy and cookies

NHS Digital Customer Service Contact Centre in Leeds, has been awarded
Customer Service Excellence Standard Certification, In accordance with the
requirements of the Cabinet Offices Customer Service Excellence Standard

References

Visible links
1. http://www.digital.nhs.uk/
2. mailto:[NHS Digital request email]
3. https://digital.nhs.uk/about-nhs-digital...

Dear NHS Digital Enquiries (NHS DIGITAL),

I would like to clarify my request:

Please would you be able to provide copies of official correspondence from NHS Digital to any/all commissioner and provider organisations relating to TPP's failure to implement Type 2 opt outs?

By 'official' I mean correspondence sent out in bulk to large numbers of organisations from NHS Digital senior staff such as the Caldicott Guardian, SIRO, and/or Chief Nurse/Clinical Information Officers.

I must say that I think your refusal is unhelpful, complying with the letter rather than the spirit of the law. I would have thought a prompt response to ask me to limit the scope, modify or clarify my initial request would have been more appropriate rather than a belated blanket refusal.

Thanks and regards

Sandre Jones

NHS Digital Enquiries (NHS DIGITAL),

1 Attachment

Ref: NIC-234026-B4R2F 

Dear Sandre Jones,

Many thanks for your recent request to NHS Digital.

We have now received a reply to this from our colleagues in the
Information Governance team.

Please see the attached file(s).

Kind Regards,

Contact Centre Team
NHS Digital
[1]www.digital.nhs.uk

0300 303 5678

[2][NHS Digital request email]

1 Trevelyan Square | Boar Lane | Leeds | LS1 6AE

HSCIC now operate under the new trading name of NHS Digital – clarifying
our role as the national information and technology partner for the health
and care system.

[3]Privacy and cookies

NHS Digital Customer Service Contact Centre in Leeds, has been awarded
Customer Service Excellence Standard Certification, In accordance with the
requirements of the Cabinet Offices Customer Service Excellence Standard

show quoted sections

Dear NHS Digital,
Unfortunately I think the wrong response has been attached to this request.
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/c...
Yours faithfully,
Sandre Jones

NHS Digital Enquiries (NHS DIGITAL),

Ref: NIC-226007-M9H2C

Dear Sandre

Thank you for your email.

I have double checked our records and the question you have raised is as
follow : -

Dear NHS Digital,

Please would you be able to provide copies of correspondence from NHS
Digital to any/all commissioner and provider organisations relating to
TPP's failure to implement Type 2 opt outs?

Thank you.

Yours faithfully,

Sandre Jones

The response you received is in line with the question you have proposed.

Apologies this is not the answer you are looking for.

Kind Regards,

Contact Centre Team

NHS Digital
[1]www.digital.nhs.uk

0300 303 5678
[2][NHS Digital request email]

1 Trevelyan Square | Boar Lane | Leeds | LS1 6AE

You can find out more about our service, including our response times and
customer charter on the NHS Digital website:
[3]https://digital.nhs.uk/about-nhs-digital...

[4]Privacy and cookies

NHS Digital Customer Service Contact Centre in Leeds, has been awarded
Customer Service Excellence Standard Certification, In accordance with the
requirements of the Cabinet Offices Customer Service Excellence Standard

show quoted sections

NHS Digital Enquiries (NHS DIGITAL),

1 Attachment

Ref: NIC-235002-C7R2G 

Dear Sandre Jones,

Many thanks for your recent request to NHS Digital.

We have now received a reply to this from our colleagues in the
Information Governance team.

Please see the attached file(s).

Kind Regards,

Contact Centre Team
NHS Digital
[1]www.digital.nhs.uk

0300 303 5678

[2][NHS Digital request email]

1 Trevelyan Square | Boar Lane | Leeds | LS1 6AE

HSCIC now operate under the new trading name of NHS Digital – clarifying
our role as the national information and technology partner for the health
and care system.

[3]Privacy and cookies

NHS Digital Customer Service Contact Centre in Leeds, has been awarded
Customer Service Excellence Standard Certification, In accordance with the
requirements of the Cabinet Offices Customer Service Excellence Standard

show quoted sections

NHS Digital Enquiries (NHS DIGITAL),

Ref: NIC-242533-B1H7M

Dear Sandre

Thank you for your email.

We have been in contact with our Information Governance Team regarding
your enquiry. The team have the following information. 

-

The request response which is at your link
 :[1]https://www.whatdotheyknow.com/request/5...
the response we provided to NIC-234026-B4R2F;

On 7 September 2018 I made an FOI request on Twitter (which can be found
here:

I am restating this request here and anticipate a response by 5 October
2018, 20 days from the original request, in accordance with Information
Commissioner's Office guidance that requests made via social media are
acceptable.

The request was a response to the press release that the NHS app is to be
tested in five different regions and is as follows:

Please publish and provide links 
1) to assessment of [the NHS] app
against [2]https://developer.nhs.uk/digital-tools/d... and 
2) assessments of all existing [NHS approved/listed] apps against these
standards.

NHS Digital are not responsible for posting on WhatDoTheyKnow so I am
unsure what you’re asking us to do.

-

Kind Regards,

Mark Langley 

Contact Centre Team
NHS Digital
[3]www.digital.nhs.uk

0300 303 5678
[4][NHS Digital request email]

1 Trevelyan Square | Boar Lane | Leeds | LS1 6AE

You can find out more about our service, including our response times and
customer charter on the NHS Digital website:
[5]https://digital.nhs.uk/about-nhs-digital...

[6]Privacy and cookies

NHS Digital Customer Service Contact Centre in Leeds, has been awarded
Customer Service Excellence Standard Certification, In accordance with the
requirements of the Cabinet Offices Customer Service Excellence Standard

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are Sandre Jones please sign in and let everyone know.