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Correspondence from Information Commissioner case officers

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Dear Billingham Town Council, this is a Freedom of Information Act 2000 request.

Please provide copies of all correspondence you have received from Information Case officers, with respect to ICO complaint references FS50733772, FS50734649 and FS50734089.

The references refer to complaints made to the Office of Information Commissioner by North Billingham Residents Association with regard to the way you have responded to three of our Freedom of Information requests submitted in January 2018.

NOTE: We wish to receive the information requested above in an electronic form which is capable of re-use, in accordance with item 102 of the Protection of Freedoms Act 2012 – “Release and publication of datasets held by public authorities”. Therefore please simply forward the original Emails and any attachments, unless the original correspondence was received by hard copy letter.

Yours sincerely,
Kevin Bowler, Chair of North Billingham Residents Association.

Dear Billingham Town Council, more than 20 working days have passed since this FOI Act 2000 request for information was submitted to you, and no response has been provided.
I would suggest that you respond as soon as possible as you have already failed to meet your obligations under the Act.

Yours faithfully, Kevin Bowler

Clare Gamble - BTC Scrutiny Panel left an annotation ()

This information is being collated and will be provided by the end of August 2018.

Dear Billingham Town Council, you indicated through Clare Gamble that the information requested would be supplied at the end of August 2018. Unfortunately we are now past mid September and the information is still awaited. Please could you supply the information requested as soon as possible.

Yours faithfully,

Kevin Bowler

Clare Gamble,

Hi Kevin,
Please accept my apologies for the delay. It was our intention to supply
scanned copies of the emails which are stored in a file in the office but
as you have requested the information in a reusable format, we have had to
go through the mailbox to source the original emails which took longer
than expected.
I now have the information requested and will forward these to you before
the end of this week.
Kind Regards
Clare

Dear Clare Gamble, please be advised that you do not appear to have supplied the E mails that you said would be uploaded on September 18th. It would be appreciated if you could supply them ASAP.

Yours sincerely,
Kevin Bowler

Kevin Bowler left an annotation ()

It was agreed that the E Mails requested could be sent to the main E Mail address of North Billingham Residents Association. These have been received. It appears that some of the messages that would be expected to have been sent or received have not been supplied.

Dear Clare Gamble, thanks for providing the correspondence between Information Commissioner case officers and the Town Council for the three specified Freedom of Information requests.
Three of the seventeen E Mails provided appear to be duplicated. It is also noted that you have provided some correspondence between North Billingham Residents Association and the Town Council, although this was not actually requested.

However, it appears that some correspondence requested has not however been provided as indicated below:

Phased return Case ref FS50734649
No correspondence has been supplied which accounts for a comment from Matthew Cresswell - ICO to BTC (Referred to in his 26/06/18 message to the Town Council where he says "We wrote to you previously "

Management agreement Case ref FS50733772
No Email supplied has been supplied from Mrs Rickaby to the ICO 8th May 2018 which would have led to the case officer comment "Thank you for your e-mail earlier today" arising in a follow up Email later the same day. (The missing E mail and the reply which is provided relate to Mrs Rickaby's claim she was instructed to send FOI Correspondence to NBRA chair's personal E Mail address).

No correspondence from BTC to ICO case officer Christopher Kay was provided which should have been supplied to comply with a request he made, namely "In order to assist with this determination please answer the following questions". That request was made in an attached MS word doc attached to one of the E mails you provided.

Audited accounts Case Ref FS50734089

No correspondence from BTC to ICO case officer to Rrahmon Salihu ICO was provided which should have been supplied to comply with a request he made "In order to assist with this determination please answer the following questions". That request was also made in an attached MS word doc attached to one of the E mails you provided.

Please can you supply the missing correspondence cited above or explain why it has not been provided.

Yours sincerely, Kevin Bowler

Chair North Billingham Residents Association.

Dear Clare Gamble, on October 7th we contacted you to let you know that there was evidence to suggest that some messages between the Town Council and ICO case officers had not been provided. We also asked you to look into this matter and report back, explaining why the messages had not been provided.

Please can you give this matter your attention at the earliest opportunity.
Yours sincerely,

Kevin Bowler,
Chair, North Billingham Residents Association

Dear Clare Gamble, we have contacted you several times since September 18th 2018 to let you know that there was evidence to suggest that some of the requested messages between the Town Council and ICO case officers had not been provided. We also asked you to look into this matter and report back, explaining why the missing messages had not been provided.

Despite two reminders, we have received no reply to the issue of the missing messages. Please could you give this matter your urgent attention, so that we do not have to consider asking the Town Council to hold an internal review .

Yours sincerely,

Kevin Bowler,
Chair, North Billingham Residents Association

Dear Clare Gamble, please could you provide an update on the search for the missing E Mail messages that we believe should have been provided in response to this FOIR.

Yours sincerely,

Kevin Bowler

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