Thank you for contacting Northern Education Trust.  Please treat this
email as an acknowledgement of your enquiry.  If you have received this
reply, please be assured that we have received your enquiry and you do not
need to submit it again. We aim to respond to general enquiries, where a
response is necessary, within 5 school days.

If you require a reminder of your IT password, or your account needs to be
reset, please log your request with our [1]IT Helpdesk  This will be dealt
with when the trust reopens on 3 January 2023.

If you have asked to exercise your right to information using Freedom of
Information legislation, the Trust will respond formally no later than 20
school days following receipt of your request. Please note the 20 school
days starts the first working day following the date of your request and
does not include school holidays.

If you have asked to exercise your rights under GDPR and data protection
legislation, including requests for access to personal information, the
Trust will respond no later than one calendar month following receipt of
your request.

If you are emailing regarding a complaint, the Northern Education Trust
Complaints Policy can be found [2]here.  We will respond within the
timescales outlined in the policy.

If your enquiry is regarding a safeguarding issue, please contact your
academy and ask for the Designated Safeguarding Lead.  The phone numbers
of all our academies can be found on our website [3]here.  If you need a
response outside of academy hours then please contact your Local
Authority, which can be searched for [4]here.

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Northern Education Trust

[5]www.northerneducationtrust.org

c/o Thorp Academy, Main Road, Ryton, Tyne and Wear, NE40 3AH

Telephone: 0191 406 6383

[6][Northern Education Trust request email]

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is intended solely for the use of the named addressee. If you are not the
named addressee, please notify the sender immediately and do not disclose,
copy or distribute the contents to any other person. Thank you

The information in this e-mail (and/or attached document ) is confidential
and may be legally privileged and/or contain copyright. This information
is intended solely for the use of the named addressee. If you are not the
named addressee, please notify the sender immediately and do not disclose,
copy or distribute the contents to any other person. Thank you.

References

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2. https://www.northerneducationtrust.org/i...
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4. https://www.gov.uk/find-local-council
5. http://www.northerneducationtrust.org/
6. mailto:[Northern Education Trust request email]