Correspondence

The request was partially successful.

Dear Service Personnel and Veterans Agency,
In the past 12 (twelve) months please advise:-

1.Number of letters you received requiring an answer
2. Number acknowledged
3. Number replied to
4. Mode of reply

Yours faithfully.
H.Gledhill

DBS RES-Secretariat (MULTIUSER),

1 Attachment

Dear Mr Gledhill,

 

Please find attached further clarification letter.

 

Yours sincerely,

 

Defence Business Services | Secretariat Team

 

Dear DBS RES-Secretariat (MULTIUSER),

Thank you for your helpful reply.
The Whole of the Business please.

Yours sincerely,

henry gledhill

Dear DBS RES-Secretariat (MULTIUSER),

You are late with this request.
Please advise.

Yours sincerely,

henry gledhill

Dear DBS RES-Secretariat (MULTIUSER),

You have failed to reply

Yours sincerely,

henry gledhill

DBS RES-Secretariat (MULTIUSER),

Dear Mr Gledhill,

Thank you for your further emails.

However, I can assure you we are not late in replying nor have we failed
to reply to your Freedom of Information (FOI) request.

It may be helpful if I explain that when the Department seeks
clarification the FOI request is closed, as a response has been sent.
Once the Department receives your clarification (which was the 11 March
2015) the 20 working day target starts again and can advise you that a
response to your request will be sent prior to the 13 April 2015.

We do aim to respond to FOI requests as soon as possible and within the
20 working day target but as you can appreciate the Defence Business
Services is a large organisation and it can take some time to seek the
information that is requested.

If you remain dissatisfied in the way your case has been handled you may
wish to complain to the Information Rights Compliance team, 1st Floor,
MOD Main Building, Whitehall, SW1A 2HB (email [email address]).

Yours sincerely,

Defence Business Services | Secretariat Team

show quoted sections

DBS RES-Secretariat (MULTIUSER),

1 Attachment

Dear Mr Gledhill,

 

Please find attached the response to your FOI request from the Ministry of
Defence.

 

Many Thanks

 

| Defence Business Services | Secretariat Team

Dear DBS RES-Secretariat (MULTIUSER),

Please confine to Veterans UK

Yours sincerely,

henry gledhill

DBS RES-Secretariat (MULTIUSER),

1 Attachment

Dear Mr Gledhill,

 

Please find attached a response to your Freedom of Information request of
8 April.

 

Yours sincerely,

 

Defence Business Services | Secretariat Team