Thank you for your email which is receiving our attention. We will get
back to you with a response as soon as we can.

If your email is a request for information, it will be handled under the
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Enquiries   |  

[1]The Crown Estate

1 St James's Market, London, SW1Y 4AH
[2]thecrownestate.co.uk
[3]LinkedIn   [4]Twitter   [5]Instagram

[6][The Crown Estate request email]

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6. mailto:[The Crown Estate request email]

Dear Nicola

Your information request (1642)

Thank you for your email of 5 July 2023 in which you made an information
request.

In line with section 1(3) of the Freedom of Information Act (FOIA), we
would like to seek clarification in relation to the information you seek.

As you may be aware, The Crown Estate has a large portfolio. You can learn
more about it on our website here: [1]Asset map | Asset map
(thecrownestate.co.uk)

In addition to these assets, we also have offices for our staff at London
and Windsor.

Please could you clarify what elements of our portfolio and/or corporate
office space your questions apply to? If it applies to all the Estate then
it is very likely that the cost exemption at [2]section 12 FOIA would
apply to your request. You may find other information on the website
useful in clarifying your response, such as this page which describes the
work we do: [3]About Us | About Us (thecrownestate.co.uk) and our annual
report here: [4]Our Annual Report 2022/23 | Our Annual Report 2022/23
(thecrownestate.co.uk)

If you are not satisfied with the way we have handled your information
request, you may appeal our decision which will then be investigated
through an internal review. You may request an internal review within 40
working days from today’s date. If you are not content with the outcome of
such a review, you have the right to refer any complaint directly to the
ICO (contact details are available at: [5]www.ico.org.uk or you can access
their complaints portal here: [6]FOI and EIR complaints | ICO). The ICO
will usually expect you to have first exhausted our own complaints
procedure before raising any concerns with them. 

Yours sincerely

Aimee Gasston

Transparency Manager

Aimee Gasston   |   Transparency Manager

Pronouns: she/her/hers

M: +44 7552 863 512   T: +44 20 7851 5046

[7]The Crown Estate

1 St James's Market, London, SW1Y 4AH
[8]thecrownestate.co.uk
[9]LinkedIn   [10]Twitter   [11]Instagram

[12][email address]

LEGAL DISCLAIMER - IMPORTANT NOTICE
The information in this message, including any attachments, is intended
solely for the use of the person to whom it is addressed. It may be
confidential and subject to legal professional privilege and it should not
be disclosed to or used by anyone else. If you receive this message in
error please let the sender know straight away. The Crown Estate's head
office is at 1 St James's Market London SW1Y 4AH.

We cannot accept liability resulting from email transmission.

From: Nicola Pomroy <[13][FOI #998865 email]>
Sent: Wednesday, July 5, 2023 10:08 AM
To: Enquiries <[14][The Crown Estate request email]>
Subject: Freedom of Information request - Corporate Estate Managing
Maintenance

You don't often get email from
[15][FOI #998865 email]. [16]Learn why this is
important

Dear The Crown Estate,

Please can you provide me with information concerning the maintenance of
your corporate estate i.e. operational buildings, land and any other
property (e.g. investment) and schools, if they are within your
jurisdiction. Not any social housing/dwellings.

Q1. What type of maintenance management model does your organisation use?
E.g. Managed supply-chain, single hard-fm & soft-fm contractor, internal
workforce, principal contractor etc.

Q2. Can you provide a list of the approved contractors used?

Q3. What are the total values of contracts granted?

Q4. When do these contracts expire?

Q5. What services are provided in each contract?

Q6. What procurement method was used? E.g. Open ITT, Framework if so,
which one?

Thank you for your help.

Yours faithfully,

Nicola Pomroy

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