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Core Systems

Colin Turner made this Freedom of Information request to Wolverhampton City Council Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

We're waiting for Colin Turner to read recent responses and update the status.

Dear Wolverhampton City Council,

How many employees do you have?
ERP
Which Enterprise Resource Planning (ERP) or Finance system do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?
Do you have any plans to review (upgrade/change) this system?
CRM
Which Customer Relationship Management (CRM) System do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?
Do you have any plans to review (upgrade/change) this system?
Work and Asset Management
What Work and Asset Management Systems do you use
When are these systems due to be replaced?
Do their current systems manage Smart Assets (sensors etc.,)
What is combined value of their contracts to deliver Work and Asset Management.
What is the overall value of the Councils Assets?

Field Workforce Scheduling
What Field Workforce Scheduling and Optimisation tools do you use today?
When are these systems due to be replaced?
What is value of the expenditure on these systems/contract value.
Not sure if you can ask, how many field based employees do they have?
How many contractors/agent staff do they use?
Do they schedule 3rd parties today?
How many employee Health and Safety incidents have they reported?

SCM
Which Supply Chain Management (SCM) System do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?
Do you have any plans to review (upgrade/change) this system?
EPM
Which Enterprise Performance Management (EPM), Scenario Planning or Strategic Modelling system do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?
Do you have any plans to review (upgrade/change) this system?
HR & Payroll
Which Human Capital Management (HCM) or HR and Payroll system/s do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?
Do you have any plans to review (upgrade/change) this system?
BI
Which Analytics or Business Intelligence systems do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?
Do you have any plans to review (upgrade/change) this system?
Do you have any plans to migrate to a fully integrated, fully cloud-based back-office system in the next two years?

Yours faithfully,

Colin

Wolverhampton Council, Wolverhampton City Council

 
Information request
Our reference: 4921041

══════════════════════════════════════════════════════════════════════════

Dear Colin
 
Freedom of Information Act 2000
 
Thank you for your request for information that was received on 29 June
2023.
 
We are dealing with your request under the Freedom of Information Act
2000 and we aim to send a response by 27 July 2023.
 
In some case, a fee may be payable. If we decide a fee is payable, we will
send you a fee notice and we will require you to pay the fee before
proceeding with your request.
 
The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to request an internal review and
to complain to the Information Commissioner's Office.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
Yours faithfully
 
 
Malkit Sahota
Customer Engagement Officer
Governance
01902 554042
[1][Wolverhampton City Council request email]
 
NOTE: Please do not edit the subject line when replying to this email.
 
Wolverhampton Council
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Wolverhampton Council, Wolverhampton City Council

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Information request
Our reference: 4921041

══════════════════════════════════════════════════════════════════════════

Dear Colin
 
Freedom of Information Act 2000
  
Thank you for your request for information received on 29 June
2023 about Core Systems 
 
Please see attached our response to your request.
 
Yours faithfully
 
 
Phillip Nicholls
Customer engagement Officer
Governance
01902 556989
[1][Wolverhampton City Council request email]
 
NOTE: Please do not edit the subject line when replying to this email.
 
Wolverhampton Council
This email contains proprietary confidential information some or all of
which may be legally privileged and/or subject to the provisions of
privacy legislation. It is intended solely for the addressee.
If you are not the intended recipient, an addressing or transmission error
has misdirected this e-mail; you must not use, disclose, copy, print or
disseminate the information contained within this e-mail. Please notify
the author immediately by replying to this email.
Any views expressed in this email are those of the individual sender,
except where the sender specifically states these to be the views
of Wolverhampton Council .
This email has been scanned for all viruses and all reasonable precautions
have been taken to ensure that no viruses are present. Wolverhampton
Council  cannot accept responsibility for any loss or damage arising from
the use of this email or attachments.

References

Visible links
1. mailto:[Wolverhampton City Council request email]

We don't know whether the most recent response to this request contains information or not – if you are Colin Turner please sign in and let everyone know.