Core Business Systems

Robin Nicholas Barter made this Freedom of Information request to Manchester City Council

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Robin Nicholas Barter

Dear Manchester City Council,

Which Enterprise Resource Planning (ERP) or Finance system do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Customer Relationship Management (CRM) System do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Supply Chain Management (SCM) System do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Enterprise Performance Management (EPM) or Scenario Planning system do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Human Capital Management (HCM) or HR system do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Analytics or Business Intelligence systems do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Do you have any plans to migrate to a fully integrated, fully cloud based back-office system in the next two years?

Yours faithfully,

Robin Nicholas Barter

foi@manchester.gov.uk, Manchester City Council

We acknowledge receipt of your request to Manchester City Council,
concerning:

Business Systems

If your request comes under the Freedom of Information Act 2000 (FOIA) or
the Environmental Information Regulations 2004 (EIR), we will aim to
respond as promptly as we can and by no later than 20 working days.
Sometimes an extension to that timescale will apply and we will let you
know if that is the case.

If some or all of your request needs to be considered under processes
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In particular, any part of your request that concerns your own personal
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protection legislation (including the right of access) and we will aim to
provide you with a response in respect of that part of your request
without undue delay and by no later than one calendar month, unless an
extension to that timescale applies (we will let you know if that is the
case).

 

The reference number for your request is FOI/3410.

 

Please note that Manchester City Council is currently handling a large
volume of business critical work aimed towards the protection and
safeguarding of at risk groups during the COVID-19 outbreak.
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Yours sincerely
Manchester City Council

Your personal data is very important to us. Please refer to our privacy
notice at [1]www.manchester.gov.uk/privacy for further information.

References

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1. http://www.manchester.gov.uk/privacy

foi@manchester.gov.uk, Manchester City Council

Dear Robin Nicholas Barter,                                              
                     14 December 2020.   

Re: - Request for Information - [Business Systems] [Reference
Number:  FOIR  3410] 

Thank you for your request for information, which was received by
Manchester City Council on 19 November 2020 and has been considered under
the provisions of the Freedom of Information Act 2000 (“the 2000 Act”). 

In response to your request, I have summarised the
information requested  as follows. The responses from Manchester City
Council follow your questions in the table below and are in bold type. 

Dear Manchester City Council, 
 
Which Enterprise Resource Planning (ERP) or Finance system
do you currently use?  
What is the value & expiry date of your current contract/licence? What are the extension options? 

SAP.  

Rolling Contract . 
 
Which Customer Relationship Management (CRM) System do you currently use? 
What is the value & expiry date of your current contract/licence? What are the extension options? 

Microsoft Dynamics 4.0. 

Perpetual. 
 
Which Supply Chain Management (SCM) System do you currently use? 
What is the value & expiry date of your current contract/licence? What are the extension options? 

NA. 
 
Which Enterprise Performance Management (EPM) or Scenario Planning system
do you currently use? 
What is the value & expiry date of your current contract/licence? What are the extension options? 

N/A. 
 
Which Human Capital Management (HCM) or HR system do you currently use? 
What is the value & expiry date of your current contract/licence? What are the extension options? 

SAP. 

Rolling contract.   

£525,877.24. Complete yearly cost. 
 
Which Analytics or Business Intelligence systems do you currently use? 
What is the value & expiry date of your current contract/licence? What are the extension options? 

Business Objects. ( SAP). 

£14,139.74. 
 
Do you have any plans to migrate to a fully integrated, fully cloud based back-office system
in the next two years? 

No. 
 
Yours faithfully, 
 
Robin Nicholas Barter 

  

Re-use of information 

  

Information about the re-use of council information is available
at[1] https://secure.manchester.gov.uk/info/10...
you wish to re-use this information, please follow the application process
described.  Your request will be considered in accordance with the Re-use
of Public Sector Information Regulations 2015. 

  

Please note if you are not satisfied with this response you may ask for an
internal review.  If you wish an internal review to be undertaken you
should contact the Democratic Services Legal Team, whose address is, PO
Box 532, Town Hall, Manchester, M60 2LA, email: 

[2][MCC request email] in the first instance.  A copy
of the Council’s information rights complaint procedure can be downloaded
from[3] http://www.manchester.gov.uk/downloads/d...
you do not have internet access and require a paper copy, please let me
know. 

  

If you are not content with the outcome of the internal review process,
you have the right to apply directly to the Information Commissioner for a
decision. 

The Information Commissioner can be contacted at: 

  

Information Commissioner's Office 

Wycliffe House 

Water Lane 

Wilmslow 

Cheshire 

SK9 5AF 

  

Tel: 0303 123 1113 

Fax: 01625 524510 

[4]www.ico.org.uk 

Kind Regards 

ICT PMO Team 
 

Level 7 
 

Manchester City Council 

7th Floor 

PO Box 532 

Town Hall 

Manchester  

M60 2LA (M2 5DB) 

References

Visible links
1. https://secure.manchester.gov.uk/info/10...
2. mailto:[MCC request email]
3. http://www.manchester.gov.uk/downloads/d...
4. http://www.ico.org.uk/