Core Business Systems

Robin Nicholas Barter made this Freedom of Information request to Oldham Metropolitan Borough Council

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was partially successful.

Robin Nicholas Barter

Dear Oldham Metropolitan Borough Council,

Kindly provide a response to the following:

Which Enterprise Resource Planning (ERP) or Finance system do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Customer Relationship Management (CRM) System do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Supply Chain Management (SCM) System do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Enterprise Performance Management (EPM) or Scenario Planning system do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Human Capital Management (HCM) or HR system do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Analytics or Business Intelligence systems do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Do you have any plans to migrate to a fully integrated, fully cloud based back-office system in the next two years?

Yours faithfully,

Robin Nicholas Barter

Information Manager, Oldham Metropolitan Borough Council

Dear Sir/ Madam,

I acknowledge with thanks your request for information; this request has been considered as a request under the Freedom of Information Act 2000.

As such, your request may take up to 20 working days to be processed and has been passed on to an appropriate officer.

The Information Commissioner’s Office has recognised the unprecedented challenges all are facing during the coronavirus (COVID-19) pandemic and that people may experience delays when making requests for information during the pandemic.
Please be aware that your response may not be complete in whole or in part. This is due to government wide measures to prevent the spread of COVID-19. Oldham Council is currently handling a large volume of business-critical work aimed towards the protection and safeguarding of residents during the COVID-19 outbreak, and as such the business area may not be able to respond to your request within the expected timeframe or provide full information for the completion of your request.
If you have any comments or questions in the meantime, please direct them to [email address]

Please be advised that if an exemption applies to the information that you have requested, the statutory period may be exceeded in accordance with the provisions of that Act.

Should you have any queries, please contact:  [Oldham Council request email]

Yours faithfully,

Information Management Team
Oldham Council
Level 14
Civic Centre
West Street
Oldham   OL1 1UL

[email address]

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Hamza Suleman, Oldham Metropolitan Borough Council

Hi

 

Please find below answers to you FOI request.

 

Dear Oldham Metropolitan Borough Council,

 

Kindly provide a response to the following:

 

(For context, the council's ICT is provided and managed as part of a
12-year plus 3 year extension from Strategic Partnership with the Unity
Partnership which commenced in May 2007.  Unity Partnership is the
Council’s service delivery partner and the provision of ICT services is
part of this contract)

 

Which Enterprise Resource Planning (ERP) or Finance system do you
currently use?  Agresso.

What is the value & expiry date of your current contract/licence? What are
the extension options? Value Section 43 – Commercially sensitive, further
context below. Contract is open ended. No extension options.

Which Customer Relationship Management (CRM) System do you currently use?
Microsoft Dynamics.

What is the value & expiry date of your current contract/licence? What are
the extension options? Value Section 43 – Commercially sensitive, further
context below. Contract expiry 30/06/21. No extension options.

 

Which Supply Chain Management (SCM) System do you currently use? We do not
use one

What is the value & expiry date of your current contract/licence? What are
the extension options? N/A

 

Which Enterprise Performance Management (EPM) or Scenario Planning system
do you currently use? We do not use one.

What is the value & expiry date of your current contract/licence? What are
the extension options? N/A

 

Which Human Capital Management (HCM) or HR system do you currently use? I
Trent.

What is the value & expiry date of your current contract/licence? What are
the extension options? Value Section 43 – Commercially sensitive, further
context below. Contract expiry 31/03/23. Plus 1 Plus extension.

 

Which Analytics or Business Intelligence systems do you currently use? We
do not use one.

What is the value & expiry date of your current contract/licence? What are
the extension options? N/A

 

Do you have any plans to migrate to a fully integrated, fully cloud based
back-office system in the next two years? No plans in place as of yet.

 

Section 43 – Commercial exemption

Under the terms of the contract with the Unity Partnership we are unable
to provide the details requested around expenditure as this is deemed
commercially sensitive in our agreement. Consequently, information
relating to expenditure is withheld under Freedom of Information Act 2000
Section 43, in that the disclosure would prejudice the commercial
interests of the Unity Partnership and sub-contractors.

The principles around commercial confidentiality applies to the disclosure
of any contractual information relating to the Unity Partnership.
Disclosure of details around costs and other contractual terms could place
the Unity Partnership at a competitive disadvantage and indeed could
constitute a breach of their contractual terms with them.

Furthermore it would not be in the public interest to disclose this
information because, whilst disclosure might serve the public interest in
leading to greater openness about public spending and the delivery of
services, it would not be in the public interest should our partner be
disadvantaged in the marketplace with entering into negotiations with
ourselves or others. Additionally, we believe disclosure would prejudice
the Council's ability to get good value for money when dealing with
commercial companies.

 

If you disagree with the exemption applied to the above information, you
may appeal to:

 

Paul Entwistle

Borough Solicitor

Legal & Democratic Services

Oldham MBC

Civic Centre, West St, Oldham OL1 1UG

Tel:  0161 770 4822

E-mail:  [1][email address]

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. Details are as follows:- Office of the Information Commissioner
Wycliffe House Water Lane Wilmslow

Cheshire   SK9 5AF

[2]https://ico.org.uk/

 

Regards

Hamza Suleman

Trainee Information Management Officer

Level 14

Civic Centre

Oldham Council

West Street

Oldham

OL1 1UT

[email address

 

[3][IMG]

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References

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2. https://ico.org.uk/
3. http://www.oldham.gov.uk/e-mail_strap_line
4. http://www.oldham.gov.uk/dataprotection