Core Business Systems

Robin Nicholas Barter made this Freedom of Information request to Royal Museums Greenwich

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Robin Nicholas Barter

Dear Royal Museums Greenwich,

Which Enterprise Resource Planning (ERP) or Finance system do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Customer Relationship Management (CRM) System do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Supply Chain Management (SCM) System do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Enterprise Performance Management (EPM), Scenario Planning or Strategic Modelling system do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Human Capital Management (HCM) or HR system do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Analytics or Business Intelligence systems do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Do you have any plans to migrate to a fully integrated, fully cloud based back-office system in the next two years?

Yours faithfully,

Robin Nicholas Barter

Freedom of Information, Royal Museums Greenwich

Dear Mr Barter,

 

Thank you for your email of 17 December 2020 which I confirm has been
dealt with in accordance with Freedom of Information Act 2000.

 

Please find below responses to your questions:

 

+------------------------------------------------------------------------+
|Which Enterprise Resource Planning |PS Financials, no ERP system |
|(ERP) or Finance system do you | |
|currently use? |------------------------------------|
| |£13k Jan 2022 - being replaced with |
|What is the value & expiry date of |new system in Oct 21 (now a closed |
|your current contract/licence? What|tender) |
|are the extension options? | |
|-----------------------------------+------------------------------------|
|Which Customer Relationship |Dynamics 365 (SaaS) |
|Management (CRM) System do you | |
|currently use? |------------------------------------|
| |£400 p.a. subscription licence |
|What is the value & expiry date of |therefore continuous rather than |
|your current contract/licence? What|needing renewal/extension |
|are the extension options? | |
|-----------------------------------+------------------------------------|
|Which Supply Chain Management (SCM)|None |
|System do you currently use? | |
| | |
|What is the value & expiry date of |------------------------------------|
|your current contract/licence? What|N/A |
|are the extension options? | |
|-----------------------------------+------------------------------------|
|Which Enterprise Performance |None |
|Management (EPM), Scenario Planning| |
|or Strategic Modelling system do | |
|you currently use? | |
| |------------------------------------|
|What is the value & expiry date of |N/A |
|your current contract/licence? What| |
|are the extension options? | |
|-----------------------------------+------------------------------------|
|Which Human Capital Management |iTrent (SaaS) |
|(HCM) or HR system do you currently| |
|use? | |
| |------------------------------------|
|What is the value & expiry date of |£25k p.a. expires 31 Mar 2024 with |
|your current contract/licence? What|options to extend by 2 years |
|are the extension options? | |
|-----------------------------------+------------------------------------|
|Which Analytics or Business |SSRS as provided by SI’s for |
|Intelligence systems do you |reporting/analysis purposes |
|currently use? |------------------------------------|
| |Value negligible as maintained in |
|What is the value & expiry date of |house and as part of support |
|your current contract/licence? What|contract with above systems, expiry |
|are the extension options? |and extension options in line with |
| |timescales above |
|-----------------------------------+------------------------------------|
|Do you have any plans to migrate to|No |
|a fully integrated, fully cloud | |
|based back-office system in the | |
|next two years? | |
+------------------------------------------------------------------------+

 

 

I hope that you are happy with the service you have received in relation
to your request but if not and you wish to make a complaint you should in
the first instance write to me, Jane Costantini, Governance and Museum
Records Manager.

 

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. (Generally, the
Information Commissioner cannot make a decision unless you have exhausted
the above complaints procedure provided by the National Maritime Museum.)

 

The Information Commissioner can be contacted at:

 

The Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF.

 

Please note: The personal information which you have given to us will be
used only to administer your request under the Freedom of Information Act.
It will be deleted three years after the correspondence has ceased. Please
contact me if you require further information.

 

Yours sincerely,

 

Jane Costantini

Governance and Museum Records Manager

Direct +44 (0)208 312 6636

 

Royal Museums Greenwich

Park Row

Greenwich

SE10 9NF

 

National Maritime Museum | Cutty Sark

Royal Observatory | The Queen's House

+44 (0)208 858 4422

 

 

 

 

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