Core Business Systems

Robin Nicholas Barter made this Freedom of Information request to Trafford Metropolitan Borough Council

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The request was successful.

Robin Nicholas Barter

Dear Trafford Metropolitan Borough Council,

Which Enterprise Resource Planning (ERP) or Finance system do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Customer Relationship Management (CRM) System do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Supply Chain Management (SCM) System do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Enterprise Performance Management (EPM) or Scenario Planning system do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Human Capital Management (HCM) or HR system do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Analytics or Business Intelligence systems do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Do you have any plans to migrate to a fully integrated, fully cloud based back-office system in the next two years?

Yours faithfully,

Robin Nicholas Barter

Data Protection, Trafford Metropolitan Borough Council

Thank you for your email.

Your enquiry has been given the reference number 9983. Please quote this in all future correspondence with regard to this enquiry.

We aim to respond fully to all emails from the public as soon as possible, where they are seeking a response.

If you are requesting information under the Freedom of Information Act or environmental Information Regulations, there is a 20 working day statutory timescale within which to provide the information requested, subject to any exemptions which may apply. The 20 working day timescale will start on the first working day following receipt of your email.

If you have access to the Internet you may wish to see if your enquiry can be dealt with online at www.trafford.gov.uk. The council's website enables many forms to be completed and payments to be made online, as well as providing comprehensive information.

Thank you
Trafford Council

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Data Protection, Trafford Metropolitan Borough Council

Dear Mr Barter

Thank you for your email of the 19 November 2020  where you requested information about core business systems

The information you requested is enclosed. I apologise for the delay in providing this response.

Which Enterprise Resource Planning (ERP) or Finance system do you currently use?
SAP ECC 6.0
What is the value & expiry date of your current contract/licence? What are the extension options?
£300k per annum for support on a rolling contract basis

Which Customer Relationship Management (CRM) System do you currently use?
Civica C360
What is the value & expiry date of your current contract/licence? What are the extension options?
Annual contract cost is £87,387.24
The current contract runs from May 2019 - May 2023. There are no contract extension options

Which Supply Chain Management (SCM) System do you currently use?
No separate system
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Enterprise Performance Management (EPM) or Scenario Planning system do you currently use?
No separate system
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Human Capital Management (HCM) or HR system do you currently use?
Midlands iTrent
What is the value & expiry date of your current contract/licence? What are the extension options?
Full contract Value: £1.5m
Contract term and extension options: 1st April 2020 to 31st March 2022 with the option to extend 1 year + 1 year. Maximum extend date - 31st March 2024

Which Analytics or Business Intelligence systems do you currently use?
SAP BI included in ERP contract but there are others owned by individual service areas. e.g. SAP business objects.
What is the value & expiry date of your current contract/licence? What are the extension options?
As above

Do you have any plans to migrate to a fully integrated, fully cloud based back-office system in the next two years?
Not at this time

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Please remember to quote the reference number above in any future communications.

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Yours sincerely,

Information Governance
Legal Services | Trafford Council | Trafford Town Hall | Talbot Road | Stretford | M32 0TH
Email: [email address]

Dear Trafford Metropolitan Borough Council,

Which Enterprise Resource Planning (ERP) or Finance system do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Customer Relationship Management (CRM) System do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Supply Chain Management (SCM) System do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Enterprise Performance Management (EPM) or Scenario Planning system do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Human Capital Management (HCM) or HR system do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Which Analytics or Business Intelligence systems do you currently use?
What is the value & expiry date of your current contract/licence? What are the extension options?

Do you have any plans to migrate to a fully integrated, fully cloud based back-office system in the next two years?

Yours faithfully,

Robin Nicholas Barter

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