Copies of the current faretables for all bus routes operated under contract to the Council or supported by the Council.

Swindon Borough Council did not have the information requested.

Howard Wilkinson

Dear Swindon Borough Council,

Under the Freedom Of Information Act i am requesting a copy of the current faretables for all bus routes operated under contract to Swindon Council or supported by Swindon Council.

Yours faithfully,

Howard Wilkinson

Customer Services, Swindon Borough Council

Thank you for your email which has been forwarded to FOI for response.

Kind regards

Customer Services
Swindon Borough Council
Wat Tyler House
Swindon SN1 2JG
Phone: 01793 445500

E-mail: [Swindon Borough Council request email]
Website: www.swindon.gov.uk

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Swindon Borough Council

[1]Swindon Borough Council
Dear Howard Wilknison,

Case reference number: FOI000564

Thank you for your request. The Freedom of Information Act creates two
general rights in relation to information:

 1. The right to be told whether or not the information requested is
held
 2. The right to be given that information within 20 working days

A response to your request for information will be sent to you promptly;
and in any event no later than 16/06/2018. Please allow postal time.

If you have logged this request through your My Account you can follow
the progress of your request by logging back in to your [2]Account. If
you don't have an account and you would like one, please [3]contact us
and we will invite you so you can view the above case.

Kind regards, 

Freedom of Information Officer
Swindon Borough Council

References

Visible links
1. https://myaccount.swindon.gov.uk/q
2. http://myaccount.swindon.gov.uk/q/login
3. https://www.swindon.gov.uk/info/20022/cu...

Ceri Stephens, Swindon Borough Council

Dear Mr Wilkinson,

Ref: FOI000564 - Freedom of Information Request

Thank you for your e-mail dated 18th May 2018 received in our office on 18th May 2018, (details below).

I enclose for your attention, the following information.

Swindon Borough Council does not hold the information you have requested. Fare tables are the responsibility of the bus companies operating services in our area.

The 2 bus companies concerned are

1. Go South Coast (Thamesdown Swindon's Bus Company) http://thamesdownbus.com/

2. Stagecoach West https://www.stagecoachbus.com/promos-and...

I have found the website links above which may be helpful in finding the information you require.

If you are dissatisfied with the service you have received in relation to your request and wish to make a complaint or request a review, you should contact:

Customer Services
Civic Offices
Euclid Street
Swindon
Website: www.[Swindon Borough Council request email]

The complaints/review procedure involves a full review and an examination of all the information by the Council's Monitoring Officer.

If you are not content with the outcome of our conclusion, you may apply directly to the Information Commissioner's Office for a decision, before contacting the Council. Generally, the ICO cannot make a decision unless you have exhausted the Council's own complaints procedure.

The Information Officer can be contacted at :

The Information Commissioner's Office,
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Email: [email address]
Tel: 01625 545700 (ask for Freedom of Information)

If you require any further information concerning this matter, please contact me as detailed, quoting the above reference number in any future communications.

Yours sincerely

Mr Ceri Stephens
Performance Officer
Swindon Borough Council
Tel: 01793 466220
e-mail: [email address]

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Swindon Borough Council

[1]Swindon Borough Council
Dear Howard Wilknison,

Case reference number: FOI000564

On 21/05/2018 an update to your case was recorded on the timeline.  

If you have a My Account you can follow the progress of your request by
logging back in to your [2]Account. If you don't have an account and you
would like one, please [3]contact us and we will invite you so you can
view the above case.

Kind regards,

Freedom of Information Officer
Swindon Borough Council

References

Visible links
1. https://myaccount.swindon.gov.uk/q
2. http://myaccount.swindon.gov.uk/q/login
3. https://www.swindon.gov.uk/info/20022/cu...