Copies of all passenger charters issued by East Coast Mainline Company Ltd

The request was successful.

Dear Department for Transport,

Under the terms of the franchise agreement with East Coast Main Line Company Ltd, the phrase "Passenger’s Charter” means the Franchisee’s service commitments to its passengers prescribed as such in the Franchise Agreement, as amended or replaced from time to time with the prior written consent of the Secretary of State in accordance with paragraph 4 of Schedule 1.4 (Passenger Facing Obligations).

Please provide copies of all such passenger charters or franchisee's service commitments that have been consented to by the secretary of state since the start of the franchise. With each amended charter/service commitment, please state from which date each version became valid.

Please also provide all correspondence between the DfT and East Coast Main Line Company Ltd relating to changes to the passenger charters or franchisee's service commitments

Yours faithfully,
Mark Morton

Ivan Pocock, Department for Transport

Dear Mark Morton,

I am writing to acknowledge receipt of your request for information which has been allocated reference number P0010769. A response will be issued to you in due course.


Ivan Pocock
Department for Transport
Information Rights & Records Unit
D/01, Ashdown House
Sedlescombe Road North
St Leonards on Sea
East Sussex
TN37 7GA

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Verity McCrum, Department for Transport

11 Attachments

Dear Mr Morton,


Please find attached the Department for Transport’s response to your
information request of 4 November 2013.


Kind regards,


Verity McCrum

Rail Franchising

Department for Transport


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