Control room system

Response to this request is long overdue. By law, under all circumstances, Northern Ireland Fire and Rescue Service should have responded by now (details). You can complain by requesting an internal review.

Dear Northern Ireland Fire and Rescue Service,

I would like to get the information about the mentioned questions and I would like to receive it in my email.

1. Who is the provider of your Computer Aided Dispatch (CAD), Integrated Communication Control System (ICCS), Station end equipment, mobile data devices, and mobile data application solutions (brand, model etc)?
2. What is the cost of the Contract for Computer Aided Dispatch(CAD) and Integrated Communication Control System (ICCS), Station end equipment (used at the fire station), mobile data devices, and mobile data application solutions1 with maintenance, support, and integration?
3. How long is the contract period and is it completely paid by you or by the buying consortium?
4. How many months did it take to implement the complete solution after awarding the tender?
5. Please provide the breakdown of price according to ICSS, CAD(computer aided dispatch), Station end equipment, mobile data devices, and mobile data application?
6. Was the expected time from a contract awarded to go-live had been met? If the time did not meet then please provide the reasons for the delay.
7. Is there a correlation between purchasing a non-UK-made solution and delays?

Yours faithfully,

Thomas Williams