Contracts with Serco
Dear Greater Glasgow NHS Board,
Please can you provide me with any contracts that your organisation holds with Serco Group plc or any of its subsidiary companies or affiliates (hereafter these companies will be referred to as Serco). Please can you also provide this information for any subsidiary or arms length organisations owned by you. If it is not already detailed in the contracts please can you provide the start and end dates of the contracts, details of the goods or services provided by Serco, the total amount paid to Serco to this date, and an estimate of the future costs of the contracts till the end of their lives. Can you also provide details of any targets or monitoring arrangements that you use internally to monitor Serco’s performance. These should be provided in the form that they are used internally, for example if you use a spreadsheet to monitor performance targets which is used to give a report to the board then both the spreadsheet and the report should be provided. Finally can you provide me with any emails, correspondence, or documents that relate to your contracts with Serco.
Yours faithfully,
Mr T. Smith
Dear Mr Smith
Freedom of Information (Scotland) Act 2002
FOI request Ref: 14164 Subject: Contracts with Serco
Thank you for your enquiry received on 24 August 2018, in which you
request information regarding Contracts with Serco Group plc as set out in
your email below.
We are dealing with this under our procedures for requests made under the
Freedom of Information (Scotland) Act 2002 and a response will be issued
as soon as possible or within 20 working days.
It would be helpful if, to ensure accuracy of our record-keeping, you
could provide your first name, please.
I hope this is helpful. If you have any queries about the progress of
your request please contact me at the details below quoting our reference
14164.
Yours sincerely
Alison Flynn | Freedom of Information Manager | NHS Greater Glasgow &
Clyde
Board HQ | J B Russell House | Gartnavel Royal Hospital
1055 Great Western Road | Glasgow | G12 0XH
e: [NHS Greater Glasgow and Clyde request email] t: 0141 201 4461 w:
www.nhsggc.org.uk
When replying please use [NHS Greater Glasgow and Clyde request email]
Dear Mr Smith
Freedom of Information (Scotland) Act 2002
FOI request Ref: 14164 Subject: Contracts with Serco
Further to your request for information received on 24 August 2018, I am
now able to provide a response on behalf of NHS Greater Glasgow and Clyde
(NHSGGC).
This is attached together with information that describes your right to
request a review and subsequently to appeal to the Scottish Information
Commissioner if you are dissatisfied with our response or our handling of
your request.
I hope this is helpful but if you require additional information or if I
can provide further advice and assistance under the Act, please contact me
at the details below.
Yours sincerely
Alison Flynn | Freedom of Information Manager | NHS Greater Glasgow &
Clyde
Board HQ | J B Russell House | Gartnavel Royal Hospital
1055 Great Western Road | Glasgow | G12 0XH
e: [1][NHS Greater Glasgow and Clyde request email] t: 0141 201 4461 w:
[2]www.nhsggc.org.uk
When replying please use [3][NHS Greater Glasgow and Clyde request email]
[4]NHS_GGC_RGB_70
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