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Contractor Charge Comparison

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Dear Highways England Company Limited,

Relative Charges by Contractor

I am asking for the relative charges by contractor for each area for below and over threshold charges where ‘1’ is the lowest charge and the area and contractor named, the information will convey the area and contractor’s name with their relative charge.

Peter Anderson

Highways England, Highways England Company Limited

This is an automated response:

 

Thank you for your email to Highways England.

 

If you’re reporting a real time issue which requires immediate attention
please call the Customer Contact Centre on 0300 123 5000. 

 

A map of the roads for which we are responsible can be found here
[1]http://www.highways.gov.uk/publications/... If
the road you’re interested in isn’t on this map it will fall under the
jurisdiction of the local authority.  You can find details of local
authorities using the search facility on the gov.uk website
at: [2]https://www.gov.uk/find-your-local-council

 

If your email does relate to an issue on Highways England's network it
will be passed to the relevant team within Highways England and they will
respond to you within a maximum of 15 working days.

 

If you’ve made a request under the Freedom of Information Act we will
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Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[5]https://www.gov.uk/government/organisati... |
[6][Highways England request email]

 

Registered in England and Wales no 9346363 | Registered Office: Bridge
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6. mailto:[Highways England request email]

Ops Dst, Highways England Company Limited

Dear Mr Anderson

 

I am writing regarding your request for information received on 04
February 2018.  In that request, you asked us for:

‘…the relative charges by contractor for each area for below and over
threshold charges where ‘1’ is the lowest charge and the area and
contractor named, the information will convey the area and contractor’s
name with their relative charge.’

 

I will be unable to proceed with your request without clarification of the
information you wish to receive. To help us to do so, I would be grateful
if you could expand on exactly what is required, particularly to explain
what you mean by ‘…the relative charges by contractor…’ and ‘ ‘1’ is the
lowest charge…’

 

Please note that if I do not receive appropriate clarification of your
information requirements within three months from the date of this letter,
then I will consider your request closed.

 

If you wish to discuss any of the above, please contact me at the above
email address. Please remember to quote reference number 759,422 in any
future communications.

 

Yours sincerely

 

Mrs D Davies, Operations Directorate Services Team Manager

Highways England | The Cube | 199 Wharfside Street | Birmingham | B1 1RN

Web: [1]http://www.highways.gov.uk

 

--------------------------------------------------------------------------

show quoted sections

Dear Ops Dst,

Rather than ask for specific rates, I am asking for the charges by association to one another. the lowest hourly rate charged being assigned ‘1’ and the contractor and area named. The next lowest will be expressed relative to ‘1’ and the contractor and area named. So on and so forth. I restrict this request for information to the staff and vans that go to accidents.

Yours sincerely,

Peter Anderson

Ops Dst, Highways England Company Limited

Dear Mr Anderson

 

Thank you for your email of 15 February.

 

As your request stands, we have estimated that the cost of compiling your
request will exceed £450. Section 12 of the Act does not oblige us to
comply with requests if they exceed this limit.  Therefore, to help us
respond to your request fully, can you please give me an indication of the
timescale that you require this claim information to cover.

 

In addition, your clarification in your email of 15 February 2018, has now
been considered by our appropriate contract managers.  They have now
requested the following additional clarification:

·       Can you please clarify that you are referring to third party
damage to crown property claims works, as this is not explicitly stated in
your emails;

·       What is to be the comparator?  Your request is unclear on what, or
how, you wish to compare;

·       Do you require the information based on just the initial
attendance, or for all costs associated with staff and vans, including any
subsequent make safe and repair?

·       What is meant by “contractor”?;

·       By ‘staff’, do you mean operatives?

·       Do you mean ‘vans’ or any vehicle that is used to attend?    

Please note that if I do not receive appropriate clarification of your
information requirements within three months from the date of this letter,
then I will consider your request closed.

 

Kind regards

 

Mrs D Davies, Operations Directorate Services Team Manager

Highways England | The Cube | 199 Wharfside Street | Birmingham | B1 1RN

Web: http://www.highways.gov.uk

 

show quoted sections

Dear Highways England Company Limited,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Highways England Company Limited's handling of my FOI request 'Contractor Charge Comparison'.

No information has been provided and 20 days has passed.

Why does the request exceed the limit, over what period have you estimated the cost to exceed £450 and what period could be provided?
I am referring to third party damage to crown property claims works
The comparator is the charge for a service with the lowest being ‘1. Why was this not asked a month ago?
information based on just the initial attendance and repairs. Not administration.
Contractor is your appointed repairer
Staff, operatives, the people involved in the initial attendance and repairs.
Any vehicle.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/c...

Yours faithfully,

Peter Anderson

Highways England, Highways England Company Limited

This is an automated response:

 

Thank you for your email to Highways England.

 

If you’re reporting a real time issue which requires immediate attention
please call the Customer Contact Centre on 0300 123 5000. 

 

A map of the roads for which we are responsible can be found here
[1]http://www.highways.gov.uk/publications/... If
the road you’re interested in isn’t on this map it will fall under the
jurisdiction of the local authority.  You can find details of local
authorities using the search facility on the gov.uk website
at: [2]https://www.gov.uk/find-your-local-council

 

If your email does relate to an issue on Highways England's network it
will be passed to the relevant team within Highways England and they will
respond to you within a maximum of 15 working days.

 

If you’ve made a request under the Freedom of Information Act we will
respond to you within a maximum of 20 working days. Your request will be
dealt with in line with government guidelines:
[3]https://www.gov.uk/make-a-freedom-of-inf...

 

Please be advised that emails may be monitored for training and quality
assurance purposes.

 

To help us improve our service please click [4]here to complete a short
survey.

 

Kind regards

 

Highways England Customer Contact Centre.

This email may contain information which is confidential and is intended
only for use of the recipient/s named above. If you are not an intended
recipient, you are hereby notified that any copying, distribution,
disclosure, reliance upon or other use of the contents of this email is
strictly prohibited. If you have received this email in error, please
notify the sender and destroy it.

 

Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[5]https://www.gov.uk/government/organisati... |
[6][Highways England request email]

 

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

 

Consider the environment. Please don't print this e-mail unless you really
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References

Visible links
1. http://www.highways.gov.uk/publications/...
http://www.highways.gov.uk/publications/...
2. https://www.gov.uk/find-your-local-council
https://www.gov.uk/find-your-local-council
3. https://www.gov.uk/make-a-freedom-of-inf...
https://www.gov.uk/make-a-freedom-of-inf...
4. https://www.surveymonkey.co.uk/r/HECCC
5. https://www.gov.uk/government/organisati...
6. mailto:[Highways England request email]

FOI Advice, Highways England Company Limited

Dear Mr Anderson,

 

Thank you for your request for information about Contractor Charge
Comparison dated 4^th March 2018. We are dealing with it under the terms
of the Freedom of Information Act 2000.

 

Apologises for the delay in sending you confirmation we have received your
request. I am pleased to inform you the appropriate team are currently is
currently reviewing your request.

 

If you have any queries about this letter, please contact me. Please
remember to quote reference number CRS 759,422  in any future
communications.

 

Yours sincerely

 

 

Kind regards

 

Andrea Bartlett

FOI Administrator | IT Directorate

Highways England | Woodlands | Manton Lane | Bedford | MK41 7LW

 

This email may contain information which is confidential and is intended
only for use of the recipient/s named above. If you are not an intended
recipient, you are hereby notified that any copying, distribution,
disclosure, reliance upon or other use of the contents of this email is
strictly prohibited. If you have received this email in error, please
notify the sender and destroy it.

 

Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[1]https://www.gov.uk/government/organisati... |
[2][Highways England request email]

 

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

 

Consider the environment. Please don't print this e-mail unless you really
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References

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2. mailto:[Highways England request email]

Aymes, Matthew, Highways England Company Limited

1 Attachment

Dear Mr. Anderson,

 

Please find the attached relating to your ongoing Freedom of Information
Act request.

 

Kind regards,

 

Matthew Aymes

 

C&P,

BSG Team Leader,

0300 470 7243

07710 102520

Highways England | The Cube | 199 Wharfside Street | Birmingham | B1 1RN
Web: [1]http://www.highways.gov.uk

 

This email may contain information which is confidential and is intended
only for use of the recipient/s named above. If you are not an intended
recipient, you are hereby notified that any copying, distribution,
disclosure, reliance upon or other use of the contents of this email is
strictly prohibited. If you have received this email in error, please
notify the sender and destroy it.

 

Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[2]https://www.gov.uk/government/organisati... |
[3][Highways England request email]

 

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

 

Consider the environment. Please don't print this e-mail unless you really
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References

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2. https://www.gov.uk/government/organisati...
3. mailto:[Highways England request email]

Dear Aymes, Matthew,

Thank you for your assistance. I reduce my request to the annual cost of over threshold and under threshold claims for the costs of repairs for damage to Crown Property and a breakdown of numbers and individual claim amount for operating contracts 6 to 10 for 2017.

Yours sincerely,

Peter Anderson

Khan, Rizwana, Highways England Company Limited

2 Attachments

Dear Mr Anderson

 

Further to your FOI request (reduction in scope) below, pls find attached
our full response which is included in both the word document and PDF
file.

 

I hope this is sufficient.

 

If you have any further questions then pls quote CRS ref 759,422 in all
further correspondence.

 

Regards

 

 

Rizwana Khan
Business Information & Assurance team – Commercial & Procurement
Highways England | Lateral | 8 City Walk | Leeds | LS11 9AT
Tel: +44 (0) 300 4702482 | Mobile: + 44 (0) 773 898 0858
Web: [1]http://www.highways.gov.uk
GTN: 0300 470 2482

 

 

 

show quoted sections

Dear Khan, Rizwana,

I ask to be given the granularity breakdown detail you get. The contract includes:-

Third Party Claims handled by the Provider
Service Information Chapter 1.9 & Annex 23 Report detailing, for each claim, the amount claimed from third parties, a calculation of Defined Cost and resulting Third Party Claims Overhead, the amount recovered, an explanation of any differences between any of these amounts, and explanation of why any loss greater than Defined Cost has been claimed.

What are the amounts with fee and what are the fees for below threshold green claims and over threshold green claims?

What do you mean by Defined Cost?

Yours sincerely,

Peter Anderson

Khan, Rizwana, Highways England Company Limited

1 Attachment

Dear Mr Anderson

Thank you for your FOI request below dated 26 June 2018.

I attach our final response which I hope is useful.

Please let me know if you have any further questions ensuring you quote ref 763,828

Regards

Rizwana Khan
Business Information & Assurance team – Commercial & Procurement
Highways England | Lateral | 8 City Walk | Leeds | LS11 9AT
Tel: +44 (0) 300 4702482 | Mobile: + 44 (0) 773 898 0858
Web: http://www.highways.gov.uk
GTN: 0300 470 2482

show quoted sections

Mr P Swift left an annotation ()

Highways England does hold the information - you require the Annex 19 report , see: http://www.englandhighways.co.uk/3597-2/
+++++++++++++++++++++++++++++++++++++++++++++++

You requested the following information –

I ask to be given the granularity breakdown detail you get. The contract includes:-

Third Party Claims handled by the Provider

Service Information Chapter 1.9 & Annex 23 Report detailing, for each claim, the amount claimed from third parties, a calculation of Defined Cost and resulting Third Party Claims Overhead, the amount recovered, an explanation of any differences between any of these amounts, and explanation of why any loss greater than Defined Cost has been claimed.

Highways England does not hold the granular level of information requested for below threshold Damage to Crown Property claims.

What are the amounts with fee and what are the fees for below threshold green claims and over threshold green claims?

We consider the disclose fee information exempt under Section 43 (commercial interests) of the Freedom of Information Act (FOIA), a similar request was made recently and the Public Interest Test (PIT) concluded that there are compelling arguments which support withholding the information which outweigh those supporting release. I have reviewed the PIT in light of your new request and it is still relevant. The full response including the PIT result is published in our Disclosure Log on the Highways England’s website and can be viewed here - https://www.gov.uk/government/publicatio...

What do you mean by Defined Cost?

The definition of Defined Cost varies slightly from contract to contract, below is the definition from the Asset Support Contract in Area 10:

Defined Cost is:
• the amount of payments due to Subcontractors for work which is subcontracted without taking account of amounts deducted for
• payments to Others and
• the supply of equipment, supplies and services included in the charge for overhead costs incurred within the Working Areas in this contract and
• the cost of the components in Schedule 1 for other work

less
• the cost of preparing quotations for compensation events where the work affected forms part of the Lump Sum Duties and
• Disallowed Cost.

Dear Khan, Rizwana,
What level of information for below threshold Damage to Crown Property claims do you hold?
Peter Anderson

Khan, Rizwana, Highways England Company Limited

1 Attachment

Dear Mr Anderson

Please find attached our response to your question below.

Pls let me know if you need anything further quoting ref 766,934 in any future correspondence.

Regards

Rizwana Khan
Business Information & Assurance Team
Commercial & Procurement
Highways England | Lateral | 8 City Walk | Leeds | LS11 9AT
Tel: +44 (0) 300 4702482 | Mobile: + 44 (0) 773 898 0858
Web: http://www.highways.gov.uk
GTN: 0300 470 2482

show quoted sections

Dear Khan, Rizwana,

Can you help me with the terms you have used because I can't work out what you get.

For Contracts that have a threshold for Damage to Crown Property Claims the
requirement for below threshold claims is for the cost information to be captured in
aggregate and reported monthly on a cumulative basis. The format is generally total
aggregate costs for incidence response, third party damage and traffic management.
We also require the aggregate amount for the claims raised. We do not generally
hold incident specific costs

Can you give me an example to show aggregate cost information and cumulative data and the other data quoted and how it looks separated out.

Yours sincerely,

Peter Anderson

Khan, Rizwana, Highways England Company Limited

2 Attachments

Dear Mr Anderson

Thank you for your request below dated 26/11/18.

Please find attached our response which I hope you find useful.

Pls let me know if you need anything further quoting ref 767,747 in any future correspondence.

Regards

Rizwana Khan
Business Information & Assurance Team
Commercial & Procurement
Highways England | Lateral | 8 City Walk | Leeds | LS11 9AT
Tel: +44 (0) 300 4702482 | Mobile: + 44 (0) 773 898 0858
Web: http://www.highways.gov.uk
GTN: 0300 470 2482

show quoted sections

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