Contract - Start-End Date, Modules, Cost

Dear Chris

Thank you for your request for information regarding ‘Education Management Information system’ (reference number 09582). Your request was received on the 15/05/23 and I am dealing with it under the terms of the Freedom of Information Act 2000 and/or Environmental Information Regulations 2004.

In some circumstances a fee may be payable and if that is the case, I will let you know. A fees notice will be issued to you, and you will be required to pay before we will proceed to deal with your request.

If you have any queries about this request, please contact Information Governance on 01254 585852. Alternatively, our email address is [Blackburn with Darwen Borough Council request email]. Please remember to quote the reference number above in any future communications.

Kind regards

Fatima Makken
Information Governance Officer
Email: [email address]
01254 585852

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Dear Chris

Thank you for your request for information regarding ‘Education Management Information system’ (reference number 09582).

Unfortunately it is taking a little longer than anticipated to collate a response.

I am therefore writing to request a short extension period of one week.

Please accept my sincere apologies for any inconvenience caused.

Kind regards,

Heather Wolstenholme
Information Governance Officer
Email: [email address]
Tel: 01254 585651

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Dear Charlie,

We appreciate that this request is currently overdue which is why we have apologised and politely asked for an extension of 5 working days.

Whilst 20 working days is the normal timescale for compliance, this Council has been subjected to a 3 week period of Ofsted inspections which has unfortunately impacted our usual compliant response times. During this period, all staff that would typically be on hand to provide this information were otherwise prioritised.

We advised you before the 20 day period was over (due to Bank holiday allowance this was 14th June 2023) that we required a little longer to proceed with your request.

If you are unhappy with our position, I trust you can follow the complaints procedure or escalate to the ICO as follows:

If you are unhappy with the service you have received in relation to your request for information and wish to make a complaint or request a review of our decision, you should write to: Information Governance Manager, Information Governance, Blackburn with Darwen Borough Council, 3rd Floor, Old Town Hall, Blackburn, Lancashire, BB1 7DY or email [Blackburn with Darwen Borough Council request email]

If you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner for a decision. Generally, the ICO cannot make a decision unless you have exhausted the complaints procedure provided by the Council. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

We will endeavour to provide you with your response by the 21st June 2023.

Kind Regards

Information Governance Department
Blackburn with Darwen Council
Town Hall, Blackburn, BB1 7DY
E: [Blackburn with Darwen Borough Council request email]
W: www.blackburn.gov.uk

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Dear Charlie

Thank you for your request for information regarding ‘Education Management Information system’ (reference number 09582); Please see our response attached/below. If you have any queries regarding your request for information then please don’t hesitate to contact us.

1. Which Education Management system(s) and suppliers are you currently using and contracted to?
Examples of this are:
• Admissions
• Business Intelligence (Reporting Systems)
• Case Management
• Children in Employment and Entertainment
• Early Years
• Exclusions
• Fixed Penalty Notices and Non-School attendance prosecution
• Free School Meals
• Personal Education Plans (PEPs)
• SEN
• Transport
• Youth (Integrated Youth Support Services)
• Youth Justice

We currently use a range of systems which cover the various modules above. These being:
Business Objects (Contract also includes licences for Adult Social Care) - Contract Expiry – rolling 12 month agreement, Annual costs - £2,802
Childview - Contract Expiry - 31/08/2025 plus optional extension of 2 years, Whole Contract value - £124,430 (excluding indexation)
Liquidlogic - Contract expiry 31st March 2024, Annual cost - £84,600. This includes aspects of Social Care which are not in the list
Synergy – Contract expiry 31st March 2025, Annual cost - ££111,187 excluding VAT

2. What schools’ data transfer system into the LA EMS do you use? None at this present time

3. What are the contract start and expiry dates for each of the individual modules listed under question 1? See answer to 1 above

4. What are the individual licence costs and annual maintenance for each module listed under question 1? See answer to 1 above

If you are unhappy with the service you have received in relation to your request for information and wish to make a complaint or request a review of our decision, you should write to: Information Governance Manager, Information Governance, Blackburn with Darwen Borough Council, 3rd Floor, Old Town Hall, Blackburn, Lancashire, BB1 7DY or email [Blackburn with Darwen Borough Council request email]

If you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner for a decision. Generally, the ICO cannot make a decision unless you have exhausted the complaints procedure provided by the Council. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Please find attached our 'have your say' feedback policy.

Kind Regards,

Fatima Makken
Information Governance Officer
Email: [email address]
01254 585852

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