Dear Sir / Madam

I am pleased to acknowledge your request for information, which has been
allocated the reference number NELC/30806/2425.

Your request has been passed to the relevant department and you can expect
your response within the 20 working day limit. If it will take us longer
than 20 working days to respond to you, we will inform you of this and
provide you with the expected date for receiving a response.

Further information about how we will deal with your Freedom of
Information requests is available on our website at:

[1]https://www.nelincs.gov.uk/your-council/...

Please feel free to contact me if you require any further information or
assistance quoting the reference number above.

Yours sincerely

North East Lincolnshire Council

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Dear Sir or Madam

Please note that Under section 1 of the Freedom of Information Act North
East Lincolnshire Council does not hold the information you have requested
in regards to Adult Social Care

North East Lincolnshire Council’s Adult Social Care provision merged with
the Primary Care Trust in September 2007 to form the North East
Lincolnshire Care Trust Plus, which is now the Humber and North Yorkshire
Integrated Care Board (ICB). North East Lincolnshire Council does not hold
the information to answer your query.

We would suggest you contact the Humber and North Yorkshire ICB directly
for this information; their contact details are available on the website
below:

[1]Freedom of Information request - Humber and North Yorkshire Integrated
Care Board (ICB)

Please feel free to contact me if you require any further details.

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Dear Sir / Madam

Thank you for your information request, reference number NELC/30806/2425
which requested:

Contract details for Councils Education System
Council Social Care System

Youth Justice solution

Can you clearly provide contract start/expiry/annual costs and any
extensions available for all 3 contracts contracts.

I can confirm that North East Lincolnshire Council holds the following
information

North East Lincolnshire Council’s Education System

Capita One Education, Contract end date is March 2025, annual maintenance
cost £175k

North East Lincolnshire Council’s Social Care System

Liquid Logic with System C Healthcare Limited, contract end date is March
2026 including extensions, contract value is £1,431,158

North East Lincolnshire Council’s Youth Justice solution
Child View system through CACI

Rolling contract due to formally end in March 2026

Annual Maintenance costs £16,983.66 2024/25

If you believe that your request for information has not been handled in
accordance with the Freedom of Information Act, you have the right to
request an internal review by the Council. If you wish to request an
internal review, please write to us detailing the reasons why. Please be
clear about which elements of the Council’s response or handling of the
request you are unhappy with, and would like the Council to address during
the internal review process. If following this you are still dissatisfied
you may contact the Office of the Information Commissioner.

Yours sincerely

North East Lincolnshire Council

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Dear Sir / Madam

I am pleased to acknowledge your correspondence and wish to confirm that
an internal review of the handling of your information request
NELC/30806/2425 is to take place.

If it will take us longer than 20 working days to respond to you, we will
inform you of this and provide you with the expected date for receiving a
response.

Further information about how we will deal with your Freedom of
Information requests is available on our website at:
[1]https://www.nelincs.gov.uk/your-council/...

If you have any queries or require further assistance, please contact us.

Yours sincerely

North East Lincolnshire Council

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Dear Sir / Madam 

Further to your request an internal review has taken place into North East
Lincolnshire Council's handling of your information request reference
NELC/30806/2425.

I have reviewed the response provided to you and the handling of your
request in accordance with the Freedom of Information Act and find:

• That your request was responded to within the statutory time of 20
working days;
• That you were provided with the available information you asked for or
provided with the reasons why any information you had asked for could
not be supplied; and
• That your response provided you with your rights of appeal. 

I am therefore satisfied that the Council has acted in accordance with its
statutory duties in the handling of your request.

I can however confirm that you were sent two separate responses in error.

Part of your request is as follows:

‘Please can you provide contract details the council Social Care System’

Please note that the response you received on 16^th April 2024 in relation
to the ICB is due to the fact that North East Lincolnshire Council’s Adult
Social Care provision merged with the Primary Care Trust in September 2007
to form the North East Lincolnshire Care Trust Plus, which is now the
Humber and North Yorkshire Integrated Care Board (ICB). North East
Lincolnshire Council does not hold the information to answer your query.

We would therefore suggest you contact the Humber and North Yorkshire ICB
directly for this part of your request; their contact details are
available on the website below:

[1]Freedom of Information request - Humber and North Yorkshire Integrated
Care Board (ICB)

The remainder of the response was sent to you on 19^th April, which I have
attached for your reference.

Please accept our sincere apologies for any confusion this may have
caused.

I trust that this internal review answers your queries in relation to your
request and clarifies that your request has been handled in accordance
with statutory requirements. 

If you remain dissatisfied with the Council’s handling of your request, or
the decision of the internal review you can request an independent review
by contacting the Information Commissioner's Office at Wycliffe House,
Water Lane, Wilmslow, Cheshire SK9 5AF.

Yours sincerely

North East Lincolnshire Council

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