Dear Ms Deakin

Your request for information ref: SOT-112336

Thank you for your request for information about the contract for an
integrated advocacy hub.  Your request was received by the Information
Rights Team on 14 July 2022.  This is being dealt with under the terms of
the appropriate Information Rights legislation.

In some circumstances we may charge for information.  If there is a charge
we will let you know, as you will be required to pay this before we deal
with your request.

Some information does not have to be released under this legislation.  We
will check the information you have asked for and send you as much as
possible.  If another person or organisation is named in the information,
we may have to ask their opinion before we decide what we can give you.

You should expect to receive a response to your request on or before 11
August 2022 in line with the legislation's 20 working day statutory
deadline.

For your information we may publish the response to your request on our
City Council's website, which can be found at the following address:
[1]www.stoke.gov.uk.

If you have any queries about this email please do not hesitate to contact
us.

You can find details of how we handle your personal information by
visiting [2]www.stoke.gov.uk/dataprotection

Yours sincerely

Information Rights Team

Information Rights

Floor 4 Civic Centre Glebe Street

Stoke-on-Trent ST4 1HH

City of Stoke-on-Trent 

t 01782 232853, 01782 233020, 01782 233732, 01782 235965

e [3][Stoke on Trent City Council request email]

 
[4]Fostering Information

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References

Visible links
1. http://www.stoke.gov.uk/
2. http://www.stoke.gov.uk/dataprotection
3. mailto:[stoke%20on%20trent%20city%20council%20request%20email]
4. https://www.stoke.gov.uk/info/20044/fost...

Dear Ms Deakin

Your request for information ref. SOT-112336

We have now considered your request and a copy of the information is
enclosed below and attached.

The information supplied may be used for domestic or journalistic
purposes. Its use for commercial gain including issuing to the public,
social media or computer blogs may be subject to the issue of a licence
under the Reuse of Public Sector Information Regulations 2015.

• What are the contractual performance KPI's for this contract?

Response:

·         95% of referrals were allocated within two (2) working days of
the referral for advocacy being received

·         95% of the people were able to see an Advocate within the agreed
timescales

·         At least two awareness raising session per quarter, in relevant
settings, such as hospitals and care homes and adult social care teams.

·         At least one awareness raising session per quarter to community
or voluntary groups.

• Suppliers who applied for inclusion on each contract and were successful
& not successful at the PQQ & ITT stages

Response: 3 companies submitted a tender – Asist / Engaging Communities
Staffordshire / POHWER

Successful provider - Asist

• Actual spend on this contract, from the start of the contract to the
current date

Response: £1,273,818

• Start date & duration of contract?

Response: Start date: 1.4.18 / End date: 31.3.21 with 2 x 12 month
optional extensions – Final Contract end 31.3.23

• Could you please provide a copy of the service/product specification
given to all bidders for when this contract was last advertised?

Response: Please see attached

• Is there an extension clause in the contract and, if so, the duration of
the extension?

Response: Please see information above re contract duration.

• Has a decision been made yet on whether the contract is being either
extended or renewed?

Response: Renewed

• Who is the senior officer (outside of procurement) responsible for this
contract?

Response: Lucy Cliff

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to: The Information Rights Manager, Information Rights
Team, Stoke-on-Trent City Council, Floor 4, Civic Centre, Glebe Street,
ST4 1HH, or email [1][Stoke on Trent City Council request email].

If, after contacting us, you are not content with the outcome, you may ask
the Information Commissioner for a decision. Before doing this, please see
the following link for guidance from the Information Commissioner relating
to how to use your information rights responsibly and effectively, to
enable you to gain the best outcome from the process -
[2]http://ico.org.uk/for_the_public.

Generally, the Information Commissioner cannot make a decision unless you
have already used our internal review procedure. The Information
Commissioner can be contacted at: The Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, tel: 0303 123
1113 or you can visit their website at
[3]https://ico.org.uk/make-a-complaint/

You can find details of how we handle your personal information by
visiting [4]www.stoke.gov.uk/dataprotection

Yours sincerely

Information Rights Team

Information Rights

City of Stoke-on-Trent

Floor 4 Civic Centre Glebe Street Stoke-on-Trent ST4 1HH

T: 01782 232853, 01782 233020, 01782 233732, 01782 235965

E: [5][Stoke on Trent City Council request email]

Request

Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of
Information Act, details in respect to the contract below.

Integrated Advocacy Hub:

[6]https://www.contractsfinder.service.gov....

The details we require are:

• What are the contractual performance KPI's for this contract?

• Suppliers who applied for inclusion on each contract and were successful
& not successful at the PQQ & ITT stages

• Actual spend on this contract, from the start of the contract to the
current date

• Start date & duration of contract?

• Could you please provide a copy of the service/product specification
given to all bidders for when this contract was last advertised?

• Is there an extension clause in the contract and, if so, the duration of
the extension?

• Has a decision been made yet on whether the contract is being either
extended or renewed?

• Who is the senior officer (outside of procurement) responsible for this
contract?

Thank you for your help.

Yours sincerely

 
[7]Fostering Information

This message and any attachments are intended for the sole use of the
addressee and may contain information which is privileged, confidential or
classified up to OFFICIAL-SENSITIVE and it must be handled accordingly.
Unless you are the named addressee (or authorised to receive it for the
addressee) you may not copy or use this email or disclose it to anyone
else. If you have received this transmission in error please notify the
sender immediately.

The views and opinions given may not reflect those of the City Council.
Unless this message states it, nothing in its contents should be taken as
an offer or acceptance, forming any contractual obligations.

We accept no liability for any damages, loss or costs resulting from any
reliance placed on the contents of this message.

All email traffic, whether sent via public or private networks, is subject
to appropriate recording and monitoring in accordance with relevant
legislation. We monitor and store email messages and in some cases we are
required by law to disclose details of them.

 Although we have taken every reasonable anti-virus measure, we give no
warranty that this e-mail, or any attachment, is virus free and we
recommend that you scan any attachments for malware and check any links
before opening.

 To find out more about how we use your personal data visit
stoke.gov.uk/dataprotection.

References

Visible links
1. mailto:[stoke%20on%20trent%20city%20council%20request%20email]
2. https://ico.org.uk/for_the_public
3. https://ico.org.uk/make-a-complaint/
4. http://www.stoke.gov.uk/dataprotection
5. mailto:[stoke%20on%20trent%20city%20council%20request%20email]
6. https://www.contractsfinder.service.gov....
7. https://www.stoke.gov.uk/info/20044/fost...