Continuing Healthcare

The request was successful.

Dear NHS North and West Reading Clinical Commissioning Group,

Under the FOI act, please provide the following information for the purposes of research.
1) Is the continuing healthcare and funded nursing care process managed in-house, or is part or all of the process outsourced to a 3rd party (CSU, Council, Independent provider etc.). If outsourced, please state the name of the company and the services outsourced (all CHC, assessment, brokerage, invoice validation etc.)
2) Please provide the name and contact details of the individual responsible for continuing healthcare at the CCG.
3) How many people are involved with the continuing healthcare process internally?
4) Does the CCG or any contracted provider managing CHC have a connection to the Exeter System and regularly check this? If not how does the CCG become aware of patient deaths?
5) Does the CCG use any third party tech solutions to record patient information relating to CHC (Broadcare, Swift, Caretrack, QA Plus etc.)? If not how is this recorded?
6) Does the CCG use any third party tech solutions to record financial information (Broadcare, Caretrack, QA Plus etc.)? If not how are invoices validated against care package details?
7) Does the CCG contract care packages from a framework with agreed rates? If so what percentage of contracts are secured on and off framework?
8) Please provide the average no. of patients receiving CHC and FNC funding in the last financial year, and a breakdown for each category:
a. CHC Patients
b. FNC Patients
9) Please provide the total number of suppliers that the CCGs uses for CHC & FNC, split by:
a. Residential Homes
b. Nursing Homes
c. Homecare Agencies
d. Other (please specify)
10) Please state the average number of care packages in the last financial year, split by:
a. Residential Homes
b. Nursing Homes
c. Homecare Agencies
d. Other (please specify)
Thank you for your time.

Yours faithfully,

Mr. E James

FOI (NHS NORTH & WEST READING CCG), NHS North and West Reading Clinical Commissioning Group

Please note that your request will be automatically forwarded to South
Central and West Commissioning Support Unit, an NHS support organisation
operating under the authority of the NHS Commissioning Board
<[1]http://www.commissioningboard.nhs.uk/> , whose staff manage requests
on our behalf. They will acknowledge and deal with your request for us,
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information provided is held within secure computer systems and managed in
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References

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1. https://web.nhs.net/owa/redir.aspx?C=fx-...

FOI (NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT), NHS North and West Reading Clinical Commissioning Group

1 Attachment

Reference: FOI 15767 NWR 10N

 

Dear Mr James

 

Thank you for your request for information which we received on 27 April
2016 regarding documents and services relating to continuing healthcare.

 

I am pleased to acknowledge your request on behalf of the following
Clinical Commissioning Group (CCG):

 

o NHS Chiltern CCG

 

We will be dealing with your request for information in accordance with
the Freedom of Information Act 2000.

 

Under the Act we have 20 working days to respond to your request and we
expect to be in a position to reply to you by 26 May 2016.

 

Dealing with your request:

In normal circumstances we should be able to (a) confirm or deny that we
hold this information and (b) if we hold it, send it to you within the
statutory timescale of 20 working days. You should note however that the
Act defines a number of exemptions which may prevent us complying with
either of these duties. We will explain if this is the case and if we
apply the 'public interest test' to our decision.

 

If you have any queries about this e-mail, please contact me quoting the
reference number above in any future communications.

Further information about the Freedom of Information Act and the
Environmental Information Regulations may be found on the Information
Commissioner’s website at [1]http://www.ico.gov.uk/.

 

Yours sincerely,

Charli Cree

 

Freedom of Information officer

 

NHS South, Central and West Commissioning Support Unit

 

[2]www.scwcsu.nhs.uk

 

Please be aware that all e-mails received and sent by this organisation
are subject to the Freedom of Information Act (2000) and may be disclosed
to a third party. If you believe you have been sent this message in error,
please inform the sender and delete the message and any attachments as
soon as possible. All messages sent by this organisation are checked for
viruses but this does not, and cannot, guarantee that a virus has not been
transmitted.

 

[3]cid:image001.png@01D0D5D1.2B06C710

 

 

 

--------------------------------------------------------------------------

From: Mr. E James[[4]SMTP:[email address]]

Sent: 27 April 2016 13:19:24

To: FOI (NHS NORTH & WEST READING CCG)

Subject: Freedom of Information request - Continuing Healthcare Auto
forwarded by a Rule

 

Dear NHS North and West Reading Clinical Commissioning Group,

 

Under the FOI act, please provide the following information for the
purposes of research.

1)           Is the continuing healthcare and funded nursing care process
managed in-house, or is part or all of the process outsourced to a 3rd
party (CSU, Council, Independent provider etc.). If outsourced, please
state the name of the company and the services outsourced (all CHC,
assessment, brokerage, invoice validation etc.)

2)           Please provide the name and contact details of the individual
responsible for continuing healthcare at the CCG.

3)           How many people are involved with the continuing healthcare
process internally?

4)           Does the CCG or any contracted provider managing CHC have a
connection to the Exeter System and regularly check this? If not how does
the CCG become aware of patient deaths?

5)           Does the CCG use any third party tech solutions to record
patient information relating to CHC (Broadcare, Swift, Caretrack, QA Plus
etc.)? If not how is this recorded?

6)           Does the CCG use any third party tech solutions to record
financial information (Broadcare, Caretrack, QA Plus etc.)? If not how are
invoices validated against care package details?

7)           Does the CCG contract care packages from a framework with
agreed rates? If so what percentage of contracts are secured on and off
framework?

8)           Please provide the average no. of patients receiving CHC and
FNC funding in the last financial year, and a breakdown for each category:

a.           CHC Patients

b.           FNC Patients

9)           Please provide the total number of suppliers that the CCGs
uses for CHC & FNC, split by:

a.           Residential Homes

b.           Nursing Homes

c.           Homecare Agencies

d.           Other (please specify)

10)         Please state the average number of care packages in the last
financial year, split by:

a.           Residential Homes

b.           Nursing Homes

c.           Homecare Agencies

d.           Other (please specify)

Thank you for your time.

 

Yours faithfully,

 

Mr. E James

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

[5][FOI #331131 email]

 

Is [6][NHS North and West Reading CCG request email] the wrong address for Freedom of Information
requests to NHS North and West Reading Clinical Commissioning Group? If
so, please contact us using this form:

[7]https://www.whatdotheyknow.com/change_re...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[8]https://www.whatdotheyknow.com/help/offi...

 

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:

[9]https://www.whatdotheyknow.com/help/ico-...

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

show quoted sections

FOI (NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT), NHS North and West Reading Clinical Commissioning Group

2 Attachments

Reference: FOI 15766 SRD / FOI 15767 NWR / FOI 15768 WOK / FOI 15769 NEW

 

 

Dear Mr James

 

Thank you for your request for information which we received on 27 April
2016 regarding documents and services relating to continuing healthcare. 
Please accept our apologies for the delay in sending this to you.

 

Under section 1 (1) (a) and (b) of the Freedom of Information Act 2000, I
can confirm that the CCG does hold some of the information requested. 
Please find attached the response to your request, which is sent on behalf
of the following Clinical Commissioning Groups (CCGs).

 

o NHS Newbury and District CCG
o NHS North and West Reading CCG
o NHS South Reading CCG
o NHS Wokingham CCG

 

Your request for information has been dealt with in accordance with the
Freedom of Information Act (2000) and we hope that you find this response
helpful.

 

The information supplied to you continues to be protected by copyright. 
You are free to use it for your own purposes, including for private study
and non-commercial research, and for any other purpose authorised by an
exception in current copyright law.  Documents (except photographs) can
also be used in the UK without requiring permission for the purposes of
news reporting.  Any other reuse, for example, commercial publication,
would require the permission of the copyright holder. 

If you are not satisfied with the way in which we have dealt with your
request for information, then in accordance with the Act you may ask us to
conduct a review.  Internal review requests should be submitted within two
months of the date of receipt of the response to your original request and
should be addressed to:

 

Freedom of Information Reviews, Freedom of Information Manager, 57 - 59
Bath Road, Reading, Berkshire, RG30 2BA.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision.  Generally, the Information Commissioner's Office cannot make a
decision unless you have already exhausted NHS South, Central and West
Commissioning Support Unit's internal review procedure.  The Information
Commissioner can be contacted at:  The Information Commissioner's Office,
Wycliffe House, Wycliffe Lane, Wilmslow, Cheshire, SK6 5AF.

 

Further information about the Freedom of Information Act can be sourced on
the Information Commissioner's website: [1]http://www.ico.gov.uk/.

 

If you have any queries about this e-mail, please contact me.  Please
remember to quote the reference number above in any future communications.

 

 

Yours sincerely,

Anthea

 

Anthea York | FOI Manager

 

NHS South, Central and West Commissioning Support Unit

 

[2]www.scwcsu.nhs.uk

 

Please be aware that all e-mails received and sent by this organisation
are subject to the Freedom of Information Act (2000) and may be disclosed
to a third party. If you believe you have been sent this message in error,
please inform the sender and delete the message and any attachments as
soon as possible. All messages sent by this organisation are checked for
viruses but this does not, and cannot, guarantee that a virus has not been
transmitted.

 

[3]cid:image001.png@01D0D5D1.2B06C710

 

From: FOI (NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT)
Sent: 29 April 2016 10:27
To: [email address]
Subject: FOI 15766 SRD 10W - Continuing Healthcare- FOI Request Ack

 

 

Reference: FOI 15766 SRD 10W

 

Dear Mr James

 

Thank you for your request for information which we received on 27 April
2016 regarding documents and services relating to continuing healthcare.

 

I am pleased to acknowledge your request on behalf of the following
Clinical Commissioning Group (CCG):

 

o NHS South Reading CCG

 

We will be dealing with your request for information in accordance with
the Freedom of Information Act 2000.

 

Under the Act we have 20 working days to respond to your request and we
expect to be in a position to reply to you by 26 May 2016.

 

Dealing with your request:

In normal circumstances we should be able to (a) confirm or deny that we
hold this information and (b) if we hold it, send it to you within the
statutory timescale of 20 working days. You should note however that the
Act defines a number of exemptions which may prevent us complying with
either of these duties. We will explain if this is the case and if we
apply the 'public interest test' to our decision.

 

If you have any queries about this e-mail, please contact me quoting the
reference number above in any future communications.

Further information about the Freedom of Information Act and the
Environmental Information Regulations may be found on the Information
Commissioner’s website at [4]http://www.ico.gov.uk/.

 

Yours sincerely,

Charli Cree

 

Freedom of Information officer

 

NHS South, Central and West Commissioning Support Unit

 

[5]www.scwcsu.nhs.uk

 

Please be aware that all e-mails received and sent by this organisation
are subject to the Freedom of Information Act (2000) and may be disclosed
to a third party. If you believe you have been sent this message in error,
please inform the sender and delete the message and any attachments as
soon as possible. All messages sent by this organisation are checked for
viruses but this does not, and cannot, guarantee that a virus has not been
transmitted.

 

[6]cid:image001.png@01D0D5D1.2B06C710

 

 

--------------------------------------------------------------------------

From: Mr. E James[[7]SMTP:[email address]]

Sent: 27 April 2016 13:17:27

To: FOI (NHS SOUTH READING CCG)

Subject: Freedom of Information request - Continuing Healthcare Auto
forwarded by a Rule

 

Dear NHS South Reading Clinical Commissioning Group,

 

Under the FOI act, please provide the following information for the
purposes of research.

1)           Is the continuing healthcare and funded nursing care process
managed in-house, or is part or all of the process outsourced to a 3rd
party (CSU, Council, Independent provider etc.). If outsourced, please
state the name of the company and the services outsourced (all CHC,
assessment, brokerage, invoice validation etc.)

2)           Please provide the name and contact details of the individual
responsible for continuing healthcare at the CCG.

3)           How many people are involved with the continuing healthcare
process internally?

4)           Does the CCG or any contracted provider managing CHC have a
connection to the Exeter System and regularly check this? If not how does
the CCG become aware of patient deaths?

5)           Does the CCG use any third party tech solutions to record
patient information relating to CHC (Broadcare, Swift, Caretrack, QA Plus
etc.)? If not how is this recorded?

6)           Does the CCG use any third party tech solutions to record
financial information (Broadcare, Caretrack, QA Plus etc.)? If not how are
invoices validated against care package details?

7)           Does the CCG contract care packages from a framework with
agreed rates? If so what percentage of contracts are secured on and off
framework?

8)           Please provide the average no. of patients receiving CHC and
FNC funding in the last financial year, and a breakdown for each category:

a.           CHC Patients

b.           FNC Patients

9)           Please provide the total number of suppliers that the CCGs
uses for CHC & FNC, split by:

a.           Residential Homes

b.           Nursing Homes

c.           Homecare Agencies

d.           Other (please specify)

10)         Please state the average number of care packages in the last
financial year, split by:

a.           Residential Homes

b.           Nursing Homes

c.           Homecare Agencies

d.           Other (please specify)

Thank you for your time.

 

Yours faithfully,

 

Mr. E James

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

[8][email address]

 

Is [9]S[NHS North and West Reading CCG request email] the wrong address for Freedom of Information
requests to NHS South Reading Clinical Commissioning Group? If so, please
contact us using this form:

[10]https://www.whatdotheyknow.com/change_re...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[11]https://www.whatdotheyknow.com/help/offi...

 

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:

[12]https://www.whatdotheyknow.com/help/ico-...

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

show quoted sections