Continuing Healthcare

The request was successful.

Dear NHS South Norfolk Clinical Commissioning Group,

Under the FOI act, please provide the following information for the purposes of research.
1) Is the continuing healthcare and funded nursing care process managed in-house, or is part or all of the process outsourced to a 3rd party (CSU, Council, Independent provider etc.). If outsourced, please state the name of the company and the services outsourced (all CHC, assessment, brokerage, invoice validation etc.)
2) Please provide the name and contact details of the individual responsible for continuing healthcare at the CCG.
3) How many people are involved with the continuing healthcare process internally?
4) Does the CCG or any contracted provider managing CHC have a connection to the Exeter System and regularly check this? If not how does the CCG become aware of patient deaths?
5) Does the CCG use any third party tech solutions to record patient information relating to CHC (Broadcare, Swift, Caretrack, QA Plus etc.)? If not how is this recorded?
6) Does the CCG use any third party tech solutions to record financial information (Broadcare, Caretrack, QA Plus etc.)? If not how are invoices validated against care package details?
7) Does the CCG contract care packages from a framework with agreed rates? If so what percentage of contracts are secured on and off framework?
8) Please provide the average no. of patients receiving CHC and FNC funding in the last financial year, and a breakdown for each category:
a. CHC Patients
b. FNC Patients
9) Please provide the total number of suppliers that the CCGs uses for CHC & FNC, split by:
a. Residential Homes
b. Nursing Homes
c. Homecare Agencies
d. Other (please specify)
10) Please state the average number of care packages in the last financial year, split by:
a. Residential Homes
b. Nursing Homes
c. Homecare Agencies
d. Other (please specify)
Thank you for your time.

Yours faithfully,

Mr. E James

Dear NHS South Norfolk Clinical Commissioning Group,

The FOI request is long overdue. Please respond promptly.

Thank you.

Yours faithfully,

Mr. E James