Continuing Healthcare

The request was successful.

Dear NHS South Manchester Clinical Commissioning Group,

Under the FOI act, please provide the following information for the purposes of research.
1) Is the continuing healthcare and funded nursing care process managed in-house, or is part or all of the process outsourced to a 3rd party (CSU, Council, Independent provider etc.). If outsourced, please state the name of the company and the services outsourced (all CHC, assessment, brokerage, invoice validation etc.)
2) Please provide the name and contact details of the individual responsible for continuing healthcare at the CCG.
3) How many people are involved with the continuing healthcare process internally?
4) Does the CCG or any contracted provider managing CHC have a connection to the Exeter System and regularly check this? If not how does the CCG become aware of patient deaths?
5) Does the CCG use any third party tech solutions to record patient information relating to CHC (Broadcare, Swift, Caretrack, QA Plus etc.)? If not how is this recorded?
6) Does the CCG use any third party tech solutions to record financial information (Broadcare, Caretrack, QA Plus etc.)? If not how are invoices validated against care package details?
7) Does the CCG contract care packages from a framework with agreed rates? If so what percentage of contracts are secured on and off framework?
8) Please provide the average no. of patients receiving CHC and FNC funding in the last financial year, and a breakdown for each category:
a. CHC Patients
b. FNC Patients
9) Please provide the total number of suppliers that the CCGs uses for CHC & FNC, split by:
a. Residential Homes
b. Nursing Homes
c. Homecare Agencies
d. Other (please specify)
10) Please state the average number of care packages in the last financial year, split by:
a. Residential Homes
b. Nursing Homes
c. Homecare Agencies
d. Other (please specify)
Thank you for your time.

Yours faithfully,

Mr. E James

gmcsu foi (NHS GREATER MANCHESTER COMMISSIONING SUPPORT UNIT), NHS South Manchester Clinical Commissioning Group

Dear Mr E James,

 

Thank you for your recent Freedom of Information request.  GM Shared
Services is now responsible for processing all Freedom of Information
requests on behalf of the CCGs following the recent changes to the way
that NHS health care services are commissioned. Your request has therefore
been forwarded to the Patient Services Team to action and this has been
logged and given the following reference numbers:

 

+------------------------------------------------------------------------+
|BUR/FOI/7758 |NHS Bury CCG |
|---------------------+--------------------------------------------------|
|BOL/FOI/7759 |NHS Bolton CCG |
|---------------------+--------------------------------------------------|
|SMR/FOI/7760 |NHS South Manchester CCG |
|---------------------+--------------------------------------------------|
|NMR/FOI/7761 |NHS North Manchester CCG |
|---------------------+--------------------------------------------------|
|CMR/FOI/7762 |NHS Central Manchester CCG |
|---------------------+--------------------------------------------------|
|HMR/FOI/7763 |NHS Heywood, Middleton & Rochdale CCG |
|---------------------+--------------------------------------------------|
|OLD/FOI/7764 |NHS Oldham CCG |
+------------------------------------------------------------------------+

 

Should the NHS CCGs hold the information that you have requested, we would
respectfully ask you not to publish this on any website or in any other
publications where:

 

·         a charge may be made to access it,

·         or subscription is charged to access the site.

 

NHS CCGs hold the copyright for any information it produces and would not
be prepared to authorise its re-use where a charge is made. This is in
accordance with the provisions of the Re-Use of Public Sector Information
Regulations 2005.

  

Yours sincerely,

 

Dan

 

Patient Services Officer

GM Shared Services (hosted by NHS Oldham CCG)

 

Telephone: 0161 212 6273 | Email: [1][NHS South Manchester CCG request email]

St James's House, Pendleton Way, Salford M6 5FW

 

This email has been scanned for viruses; however, we are unable to accept
responsibility for any damage caused by the contents. The opinions
expressed in this email represent the views of the sender, not North West
CSU unless explicitly stated. If you have received this email in error
please notify the sender. The information contained in this email may be
subject to public disclosure under the NHS Code of Openness or the Freedom
of Information Act 2000. Unless the information is legally exempt from
disclosure, the confidentiality of this e-mail and your reply cannot be
guaranteed.

 

Please note that any form of web-based email communication
([2]gmail.com, [3]Hotmail.com,[4]yahoomail.com) has no guaranteed security
on the personal and confidential information you have sent and received
via this method.  Therefore by using this method to send and receive your
personal data you will be accepting the risk associated to any potential
confidentiality data breach as a result of communicating via the web-based
email communications system. Please refer to the data security policy of
the email service provider if in doubt.

 

show quoted sections

gmcsu foi (NHS GREATER MANCHESTER COMMISSIONING SUPPORT UNIT), NHS South Manchester Clinical Commissioning Group

1 Attachment

Dear Mr James,

 

INFORMATION REQUESTED UNDER THE FREEDOM OF INFORMATION ACT 2000

 

This letter is to inform you of the progress made with your recent request
for the supply of information relating to whether North, South and Central
Manchester CCGs continuing healthcare and funded nursing care process is
managed in house or not.

 

The information you requested is attached.

 

If you are dissatisfied with the way your request has been handled, please
contact us at the email address above with the specifics of your concerns
and we will conduct an internal review.

 

If you are still dissatisfied with the outcome of the internal review, you
can contact the Information Commissioner at the following address:

 

The Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF.

 

Yours sincerely,

 

Dan

 

Patient Services Officer

GM Shared Services (hosted by NHS Oldham CCG)

 

Telephone: 0161 212 6273 | Email: [1][NHS South Manchester CCG request email]

St James's House, Pendleton Way, Salford M6 5FW

 

This email has been scanned for viruses; however, we are unable to accept
responsibility for any damage caused by the contents. The opinions
expressed in this email represent the views of the sender, not North West
CSU unless explicitly stated. If you have received this email in error
please notify the sender. The information contained in this email may be
subject to public disclosure under the NHS Code of Openness or the Freedom
of Information Act 2000. Unless the information is legally exempt from
disclosure, the confidentiality of this e-mail and your reply cannot be
guaranteed.

 

Please note that any form of web-based email communication
([2]gmail.com, [3]Hotmail.com,[4]yahoomail.com) has no guaranteed security
on the personal and confidential information you have sent and received
via this method.  Therefore by using this method to send and receive your
personal data you will be accepting the risk associated to any potential
confidentiality data breach as a result of communicating via the web-based
email communications system. Please refer to the data security policy of
the email service provider if in doubt.

 

show quoted sections

References

Visible links
1. mailto:[NHS South Manchester CCG request email]
2. http://gmail.com/
3. http://hotmail.com/
4. http://yahoomail.com/

gmcsu foi (NHS GREATER MANCHESTER COMMISSIONING SUPPORT UNIT), NHS South Manchester Clinical Commissioning Group

1 Attachment

Dear Mr James,

 

Please find attached the updated response in relation to question 4 for
North, South and Central Manchester CCGs.

 

Kind regards,

 

Dan

 

Patient Services Officer

GM Shared Services (hosted by NHS Oldham CCG)

 

Telephone: 0161 212 6273 | Email: [1][NHS South Manchester CCG request email]

St James's House, Pendleton Way, Salford M6 5FW

 

This email has been scanned for viruses; however, we are unable to accept
responsibility for any damage caused by the contents. The opinions
expressed in this email represent the views of the sender, not North West
CSU unless explicitly stated. If you have received this email in error
please notify the sender. The information contained in this email may be
subject to public disclosure under the NHS Code of Openness or the Freedom
of Information Act 2000. Unless the information is legally exempt from
disclosure, the confidentiality of this e-mail and your reply cannot be
guaranteed.

 

Please note that any form of web-based email communication
([2]gmail.com, [3]Hotmail.com,[4]yahoomail.com) has no guaranteed security
on the personal and confidential information you have sent and received
via this method.  Therefore by using this method to send and receive your
personal data you will be accepting the risk associated to any potential
confidentiality data breach as a result of communicating via the web-based
email communications system. Please refer to the data security policy of
the email service provider if in doubt.

 

From: gmcsu foi (NHS GREATER MANCHESTER COMMISSIONING SUPPORT UNIT)
Sent: 06 May 2016 12:03
To: [FOI #331254 email];
[email address];
[email address]
Subject: Manchester FOI response 7758-7764

 

Dear Mr James,

 

INFORMATION REQUESTED UNDER THE FREEDOM OF INFORMATION ACT 2000

 

This letter is to inform you of the progress made with your recent request
for the supply of information relating to whether North, South and Central
Manchester CCGs continuing healthcare and funded nursing care process is
managed in house or not.

 

The information you requested is attached.

 

If you are dissatisfied with the way your request has been handled, please
contact us at the email address above with the specifics of your concerns
and we will conduct an internal review.

 

If you are still dissatisfied with the outcome of the internal review, you
can contact the Information Commissioner at the following address:

 

The Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF.

 

Yours sincerely,

 

Dan

 

Patient Services Officer

GM Shared Services (hosted by NHS Oldham CCG)

 

Telephone: 0161 212 6273 | Email: [5][NHS South Manchester CCG request email]

St James's House, Pendleton Way, Salford M6 5FW

 

This email has been scanned for viruses; however, we are unable to accept
responsibility for any damage caused by the contents. The opinions
expressed in this email represent the views of the sender, not North West
CSU unless explicitly stated. If you have received this email in error
please notify the sender. The information contained in this email may be
subject to public disclosure under the NHS Code of Openness or the Freedom
of Information Act 2000. Unless the information is legally exempt from
disclosure, the confidentiality of this e-mail and your reply cannot be
guaranteed.

 

Please note that any form of web-based email communication
([6]gmail.com, [7]Hotmail.com,[8]yahoomail.com) has no guaranteed security
on the personal and confidential information you have sent and received
via this method.  Therefore by using this method to send and receive your
personal data you will be accepting the risk associated to any potential
confidentiality data breach as a result of communicating via the web-based
email communications system. Please refer to the data security policy of
the email service provider if in doubt.

 

show quoted sections

References

Visible links
1. mailto:[NHS South Manchester CCG request email]
2. http://gmail.com/
3. http://hotmail.com/
4. http://yahoomail.com/
5. mailto:[NHS South Manchester CCG request email]
6. http://gmail.com/
7. http://hotmail.com/
8. http://yahoomail.com/