Content filtering software in libraries

The request was successful.

Dear University St Mark and St John, Plymouth,

I would like to make a request for the following information under
the Freedom of Information Act (2000).

1. Do you employ the use of content filtering software on the PCs
based in your libraries which are connected to the internet and
intended for use by the users of your library?

If answer to 1. is “yes”, please:

2. Provide the name and annual cost of the content filtering
software.

3. Provide a full list of the categories of websites blocked (e.g.
“pornography, gambling, phishing etc.”). If these differ according
to the user profile accessing the PC (e.g. child, student, adult,
staff etc.) please provide a full list of categories of websites
blocked for each user profile.

4. Confirm whether you also block specific URLs in addition to
categories, and provide a complete list of these URLs.

5. Provide the relevant policy document or written documentation
which outlines the procedure a user must follow in instances where
they would like to gain access to a website that is blocked.

6. From January 2013 until the present day, please provide a list
of the URLs where users have requested access to despite them being
blocked by the content filtering software.

7. Of the list provided in 6., please detail which URLs access was
granted for and which were denied.

I hope the above requests are clear however please do not hesitate
to get back in touch if any need clarifying.

Yours faithfully,

J Richardson

Sharon Holley, University St Mark and St John, Plymouth

Dear Mr or Mrs Richardson

Thank you for your Freedom of Information request. We will respond to this within 20 working days and you can expect a reply by 29 June at the latest.

Regards

Sharon Holley
PA to Head of Library
Data Protection & Freedom of Information Co-ordinator
University of St Mark & St John
T: 01752 636700 (ext: 4206)
[email address]
www.marjon.ac.uk

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Wendy Evans (Library), University St Mark and St John, Plymouth

Dear J Richardson

Thank you for your recent Freedom of Information request. I can confirm we do not use content filtering software on the PCs in our Library.

Kind regards
Wendy

Wendy Evans BA (Hons) MCLIP AHEA
Head of Library
Data Protection & Freedom of Information Officer
Library
University of St Mark & St John
T: 01752 636700 (ext: 4206)
[email address]
www.marjon.ac.uk

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