Content filtering software

Daniel Payne made this Freedom of Information request to Goldsmiths, University of London

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The request was successful.

Dear Goldsmiths, University of London,

I would like to make a request for the following information under
the Freedom of Information Act (2000).

1. Do you employ the use of content filtering software on the PCs
based in your libraries which are connected to the internet and
intended for use by the users of your library?

If answer to 1. is “yes”, please:

2. Provide the name and annual cost of the content filtering
software.

3. Provide a full list of the categories of websites blocked (e.g.
“pornography, gambling, phishing etc.”). If these differ according
to the user profile accessing the PC (e.g. child, student, adult,
staff etc.) please provide a full list of categories of websites
blocked for each user profile.

4. Confirm whether you also block specific URLs in addition to
categories, and provide a complete list of these URLs.

5. Provide the relevant policy document or written documentation
which outlines the procedure a user must follow in instances where
they would like to gain access to a website that is blocked.

6. From January 2013 until the present day, please provide a list
of the URLs where users have requested access to despite them being
blocked by the content filtering software.

7. Of the list provided in 6., please detail which URLs access was
granted for and which were denied.

I hope the above requests are clear however please do not hesitate
to get back in touch if any need clarifying.

Yours faithfully,

Daniel Payne

Goldsmiths Information Access, Goldsmiths, University of London

Thanks for your request. You will receive a response in 20 working days.

Alex Harris

Information Governance and Records Manager

Goldsmiths, University of London

New Cross, London SE14 6NW

* ​Freedom of Information Requests: [Goldsmiths, University of London request email]
* ​​Data Protection: [email address] ​

________________________________________
From: Daniel Payne <[FOI #269683 email]>
Sent: 22 May 2015 18:31
To: Goldsmiths Information Access
Subject: Freedom of Information request - Content filtering software

Dear Goldsmiths, University of London,

I would like to make a request for the following information under
the Freedom of Information Act (2000).

1. Do you employ the use of content filtering software on the PCs
based in your libraries which are connected to the internet and
intended for use by the users of your library?

If answer to 1. is “yes”, please:

2. Provide the name and annual cost of the content filtering
software.

3. Provide a full list of the categories of websites blocked (e.g.
“pornography, gambling, phishing etc.”). If these differ according
to the user profile accessing the PC (e.g. child, student, adult,
staff etc.) please provide a full list of categories of websites
blocked for each user profile.

4. Confirm whether you also block specific URLs in addition to
categories, and provide a complete list of these URLs.

5. Provide the relevant policy document or written documentation
which outlines the procedure a user must follow in instances where
they would like to gain access to a website that is blocked.

6. From January 2013 until the present day, please provide a list
of the URLs where users have requested access to despite them being
blocked by the content filtering software.

7. Of the list provided in 6., please detail which URLs access was
granted for and which were denied.

I hope the above requests are clear however please do not hesitate
to get back in touch if any need clarifying.

Yours faithfully,

Daniel Payne

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Good morning,

Can you provide an update on my request please?

Many thanks,

Daniel

Goldsmiths Information Access, Goldsmiths, University of London

Hi Daniel,

My colleague who is providing the response to this request was on leave over this period. I apologise for the delay and will try to have it to you as soon as possible.

Alex Harris

Information Governance and Records Manager

Goldsmiths, University of London

New Cross, London SE14 6NW

* ​Freedom of Information Requests: [Goldsmiths, University of London request email]
* ​​Data Protection: [email address] ​

________________________________________
From: Daniel Payne <[FOI #269683 email]>
Sent: 23 June 2015 09:00
To: Goldsmiths Information Access
Subject: Re: Freedom of Information request - Content filtering software

Good morning,

Can you provide an update on my request please?

Many thanks,

Daniel

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Goldsmiths Information Access, Goldsmiths, University of London

Hi again,

The response to the first question is that we do not use any content filtering software on PCs in the Library.

Thanks,

Alex Harris

Information Governance and Records Manager

Goldsmiths, University of London

New Cross, London SE14 6NW

* ​Freedom of Information Requests: [Goldsmiths, University of London request email]
* ​​Data Protection: [email address] ​

________________________________________

show quoted sections