Content filtering software

Response to this request is long overdue. By law, under all circumstances, Accrington and Rossendale College should have responded by now (details). You can complain by requesting an internal review.

Dear Accrington and Rossendale College,

I would like to make a request for the following information under
the Freedom of Information Act (2000).

1. Do you employ the use of content filtering software on the PCs
based in your libraries which are connected to the internet and
intended for use by the users of your library?

If answer to 1. is “yes”, please:

2. Provide the name and annual cost of the content filtering
software.

3. Provide a full list of the categories of websites blocked (e.g.
“pornography, gambling, phishing etc.”). If these differ according
to the user profile accessing the PC (e.g. child, student, adult,
staff etc.) please provide a full list of categories of websites
blocked for each user profile.

4. Confirm whether you also block specific URLs in addition to
categories, and provide a complete list of these URLs.

5. Provide the relevant policy document or written documentation
which outlines the procedure a user must follow in instances where
they would like to gain access to a website that is blocked.

6. From January 2013 until the present day, please provide a list
of the URLs where users have requested access to despite them being
blocked by the content filtering software.

7. Of the list provided in 6., please detail which URLs access was
granted for and which were denied.

I hope the above requests are clear however please do not hesitate
to get back in touch if any need clarifying.

Yours faithfully,

J Richardson

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