Content filtering software

The request was successful.

Jennifer Gallagher

Dear Tameside Metropolitan Borough Council,

I would like to make a request for the following information under the Freedom of Information Act (2000).

1. Do you employ the use of content filtering software on the PCs based in your libraries which are connected to the internet and intended for use by the users of your library?

If answer to 1. is “yes”, please:

2. Provide the name and annual cost of the content filtering software.

3. Provide a full list of the categories of websites blocked (e.g. “pornography, gambling, phishing etc.”). If these differ according to the user profile accessing the PC (e.g. child, student, adult, staff etc.) please provide a full list of categories of websites blocked for each user profile.

4. Confirm whether you also block specific URLs in addition to categories, and provide a complete list of these URLs.

5. Provide the relevant policy document or written documentation which outlines the procedure a user must follow in instances where they would like to gain access to a website that is blocked.

6. From January 2013 until the present day, please provide a list of the URLs where users have requested access to despite them being blocked by the content filtering software.

7. Of the list provided in 6., please detail which URLs access was granted for and which were denied.

I hope the above requests are clear however please do not hesitate to get back in touch if any need clarifying.

Yours faithfully,

Jennifer Gallagher

Freedom Of Information Requests, Tameside Metropolitan Borough Council

Dear Ms Gallagher,

 

Freedom of Information Request

Unique Reference No: FOI 4034

 

Thank you for your email received 27 May 2015 requesting information under
the Freedom of Information Act.  I understand your request to be as
follows:

 

I would like to make a request for the following information under the
Freedom of Information Act (2000).

 

1. Do you employ the use of content filtering software on the PCs based in
your libraries which are connected to the internet and intended for use by
the users of your library?

 

If answer to 1. is “yes”, please:

 

2. Provide the name and annual cost of the content filtering software.

 

3. Provide a full list of the categories of websites blocked (e.g.
“pornography, gambling, phishing etc.”). If these differ according to the
user profile accessing the PC (e.g. child, student, adult, staff etc.)
please provide a full list of categories of websites blocked for each user
profile.

 

4. Confirm whether you also block specific URLs in addition to categories,
and provide a complete list of these URLs.

 

5. Provide the relevant policy document or written documentation which
outlines the procedure a user must follow in instances where they would
like to gain access to a website that is blocked.

 

6. From January 2013 until the present day, please provide a list of the
URLs where users have requested access to despite them being blocked by
the content filtering software.

 

7. Of the list provided in 6., please detail which URLs access was granted
for and which were denied.

Your request is being considered as a request under the Freedom of
Information Act 2000.  In accordance with statutory requirements, it may
take up to 20 working days (approximately 4 weeks) for the Council to
consider your request and provide a formal response.  Should this 20
working day deadline need to be extended you will be notified and kept
informed.

 

I have passed your request to Julie Hayes, Head of ICT Services, to
respond to your request and she can be contacted on 0161 342 2213 or at
[1][email address].

 

Please be advised that there may be a charge for your request and you will
be notified if this is the case before any costs are incurred.  Should you
have any concerns about the way your response is being dealt with, please
do not hesitate to contact me in writing or by e-mail.

 

Regards,

 

 

Freedom of Information Support

 

 

 

Disclaimer is:  [2]http://www.tameside.gov.uk/emdis.htm

 

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Freedom Of Information Requests, Tameside Metropolitan Borough Council

Dear Ms Gallagher

 

I am writing to confirm that there is a delay in responding to your FOI
request.

 

Please be assured that your request is being dealt with and will be
processed in the coming days.

 

If you have any queries please do not hesitate to contact me.

 

Regards

 

Sarah Ousley

Executive Support Officer

 

Confidentiality: This e-mail its contents and any attachments are intended
only for the above named. As this e-mail may contain confidential or
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not the above named or the person responsible for delivering the message
to the above named, delete or destroy the email and any attachments
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Monitoring: The Council undertakes monitoring of both incoming and
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Access: As a public body, the Council may be required to disclose this
e-mail (or any response to it) under the Freedom of Information Act 2000,
unless the information in it is covered by one of the exemptions in the
Act.

Jennifer Gallagher

Dear Freedom Of Information Requests,

I am still awaiting a response to my FOI request. Can you please provide the information requested or let me know the reason for the delay and when I may expect a response?

Yours sincerely,

Jennifer Gallagher

Freedom Of Information Requests, Tameside Metropolitan Borough Council

Dear Ms Gallagher

Thank you for your email, I will look into this matter on your behalf and will endeavour to have your response to you as soon as possible.

If you have any further queries please do not hesitate to contact us.

Kind regards

Freedom of Information Support

Email Disclaimer http://www.tameside.gov.uk/disclaimer

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Jennifer Gallagher

Dear Tameside Metropolitan Borough Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Tameside Metropolitan Borough Council's handling of my FOI request 'Content filtering software'.

I am still awaiting a response to my FOI request sent on 26th May 2015.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/c...

Yours faithfully,

Jennifer Gallagher

Freedom Of Information Requests, Tameside Metropolitan Borough Council

Dear Ms Gallagher

I am writing to confirm that there is a delay in responding to your FOI request.

Please be assured that your request is being chased with the service today and will be processed in the coming days.

If you have any queries please do not hesitate to contact me.

Regards

Rita

Freedom of Information Support


Email Disclaimer http://www.tameside.gov.uk/disclaimer

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Freedom Of Information Requests, Tameside Metropolitan Borough Council

2 Attachments

Good morning Ms Gallagher

Further to the emails below, please accept our apologies for the delay in responding.

This was due to an oversight, and the service believed that the response had been previously sent.

Please find attached a copy of your response, if you have any further queries please do not hesitate to contact me.

Kind regards


Sarah Ousley
Executive Support Officer

Tameside MBC
Dukinfield Town Hall | King Street | Dukinfield | Tameside | SK16 4LA

Tel. 0161 342 3823

Email Disclaimer http://www.tameside.gov.uk/disclaimer

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