Contacts Directory for all patient-facing staff

The request was partially successful.

Dear Sir or Madam,
It would be very useful to have a contacts directory for the trust. As the facilitator of a local mental health support organisation, it often takes far too long to find out who does what and where when we have a helpline call. Such a directory would also ease pressure on telephone exchange staff and improve their performance which can suffer at peak times.

Yours faithfully,
Keith Knight
Facilitator, Reaching Out - Making a Difference
[email address]

Dear Sir or Madam,
I require this information for my charity "Reaching Out", a mental health support charity that assists people with depression and anxiety for ANY reason, mental or physical. This (public domain) data would never be used for any other purpose. I am sure Tegwyn Williams would speak for me.
Thanks

Keith Knight
Reaching Out - Making a Difference
08000 435 600

Yours faithfully,

Keith Knight

Lucy Anderson,

Dear Mr Knight

Thank you for your email. We are processing your request and will
respond to you shortly.

Regards

Corporate Affairs
ABM University NHS Trust

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Lucy Anderson,

Lucy Anderson would like to recall the message, "Freedom of Information
request - Contacts Directory for all patient-facing staff".

Cymraeg:-
Mae'r neges hon yn gyfrinachol.Os nad chi yw'r derbynnydd y bwriedid y
neges ar ei gyfer, byddwch mor garedig * rhoi gwybod i'r anfonydd yn
ddioed. Dylid ystyried un rhywd datganiadau neu sylwadau a wneir uchod yn
rhai personol,ac nid o angen rhaid yn rhai o eiddo Ymddiriedolaeth
Prifysgol GIG Abertawe Bro Morgannwg, nac unrhyw ran gyfansoddol ohoni na
chorff cysylltiedig.

Cofiwch fod yn ymwybodol ei bod yn bosibl y bydd disgwyl i Ymddiriedolaeth
Prifysgol GIG Abertawe Bro Morgannwg roi cyhoeddusrwydd i gynnwys unrhyw
ebost neu o hebiaeth a dderbynnir, yn unol ag amodau'r Ddeddf Rhyddid
Gwybodaeth 2000. I gael mwy o wybodaeth am Ryddid Gwybodaeth, cofiwch
gyfeirio at wefan Ymddiriedolaeth Prifysgol GIG Abertawe Bro Morgannwg ar
[1]www.abm.university-trust.wales.nhs.uk

English:-
This message is confidential. If you are not the intended recipient of the
message then please notify the sender immediately. Any of the statements
or comments made above should be regarded as personal and not necessarily
those of Abertawe Bro Morgannwg University NHS Trust, any constituent part
or connected body.

Please be aware that, under the terms of the Freedom of Information Act
2000, Abertawe Bro Morgannwg University NHS Trust may be required to make
public the content of any emails or correspondence received. For further
information on Freedom of Information, please refer to the Abertawe Bro
Morgannwg University NHS Trust website at
[2]www.abm.university-trust.wales.nhs.uk.

References

Visible links
1. http://www.abm.university-trust.wales.nh...
2. http://www.abm.university-trust.wales.nh...

Lucy Anderson,

1 Attachment

Dear Mr Knight

Thank you for your request for information under the Freedom of
Information Act. Clearly we hold the information you are seeking.

The Trust receives many requests for contact details of front facing
staff. We also receive complaints from staff that they are having large
numbers of marketing calls and junk email from some sources. Therefore
our practice is to only disclose the names of Executive level staff and
job titles of any other staff withholding the names of this second group
under section 40 of the Freedom of Information Act.

However, I am keen to be helpful bearing in mind you are clearly not
seeking these details for marketing purposes. I have therefore sent a
copy of your request to Mental Health Services asking if they can send
me a list of contacts that are relevant to your needs which all
concerned are content for me to sent to you.

I hope that this will meet your needs and will revert to you in due
course. In the meantime please find attached a leaflet setting out how
we deal with FOI requests.

Regards
Corporate Affairs
ABM University NHS Trust

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Lucy Anderson,

3 Attachments

Dear Mr Knight

Please find attached our response to your Freedom of Information request.

Regards

Corporate Affairs

Trust Headquarters/Pencadlys yr Ymddiriedolaeth

Abertawe Bro Morgannwg University NHS Trust/

Ymddiriedolaeth Prifysgol GIG Abertawe Bro Morgannwg

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