Contact details and resident scrutinty

The request was successful.

Dear Lewisham Homes,

1) Please provide *direct* contact details (ideally email addresses) for each of your current board members.
If no email addresses are available, please tell me what address I should send physical letters to, for board members' attention.

2) Please tell me how I can join Lewisham Homes' Resident Scrutiny Committee.
When I follow the link from here:
https://www.lewishamhomes.org.uk/get-inv...
It takes me to this expired link here:
https://ig29.i-grasp.com/fe/tpl_lblewish...

3) As an outsider to the Lewisham Homes' Resident Scrutiny Committee, is there any way a person can contact the committee?

4) Please tell me when the next 'lessons learned workshop' will take place and how I can attend it. If this data is already published, please direct me to where I will find that.

Yours faithfully,

Mr. Williams

Customer Relations Team, Lewisham Homes

Dear Mr Williams,

Lewisham Homes - Information Request (FOI) Acknowledgment

Our Reference: 391565

Freedom of Information Act 2000

Thank you for your recent request by email, received on 24/01/2017.

Your request is being considered and you will receive a response within the statutory timescale of 20 working-days, subject to the application of any exemptions. Where consideration is being given to exemptions the 20 working-day timescale may be extended to a period considered reasonable depending on the nature and circumstances of your request. In such cases you will be notified and, where possible, a revised time-scale will be indicated. In all cases we shall attempt to deal with your request at the earliest opportunity.

There may be a fee payable for the retrieval, collation and provision of the information requested where the request exceeds the statutory limit or where disbursements exceed £10. In such cases you will be informed in writing and your request will be suspended until we receive payment from you or your request is modified and/or reduced.

Your request may require either full or partial transfer to another public authority. You will be informed if your request is transferred. If we are unable to provide you with the information requested we will notify you of this together with the reason(s) why and details of how you may appeal (if appropriate).

Kind regards,

Customer Relations Team

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Customer Relations Team, Lewisham Homes

1 Attachment

Good Afternoon Mr Williams,

Regarding the request for information you made on the 24th January 2017 under the FREEDOM OF INFORMATION ACT 2000,

I am pleased to advise that your request has been processed.

Please find response attached. If I can be if any further assistance, please do not hesitate to let me know.

Kind Regards

Ruebin Martin
Customer Relations Team Leader

T: 020 8613 4106
M: 07753 776 825

Old Town Hall, Catford Road, London SE6 4RU
www.lewishamhomes.org.uk

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Dear Customer Relations Team,

Many of your responses are (or contain) various email addresses. For some reason none of these are displaying in the response; it simply says [email address].
I've also tried to right-click and 'copy the email address', but when pasted it also simply says [email address].
It's not possible for me to tell if this is down to a technical issue, or if the respondent put this text in as placeholders, with the intention of replacing them with the actual addresses at a later point before sending, but then forgot.

Please will you check the situation and confirm. Perhaps the ideal for me would be if you could resend the response, with the email addresses as plain text (as opposed to hyperlinks).

Kind thanks.

Yours sincerely,

Mr. Williams

Customer Relations Team, Lewisham Homes

Good Afternoon Mr Williams,

Thank you for your email below.

Mr Williams please be advised the only two email addresses included in my response was the one generated for yourself via the 'whatdotheyknow' website, and our Customer Relations email address. I can only imagine if there is an error showing that this would be due to host (whatdotheyknow).

Please confirm if everything was ok with the attachment that I sent containing your reponse.

I look forward to hearing from you.

Ruebin Martin
Customer Relations Team Leader

T: 020 8613 4106
M: 07753 776 825

Old Town Hall, Catford Road, London SE6 4RU
www.lewishamhomes.org.uk

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Dear Customer Relations Team,

I've tried downloading the PDF document to my computer, rather than viewing it online, and now I can see the email addresses contained therein.

For your information, contrary to your last message, they were as follows:

governance [at] lewishamhomes.org.uk

getinvolved [at] lewishamhomes.org.uk

Yours sincerely,

Mr. Williams

Customer Relations Team, Lewisham Homes

Good Afternoon Mr Williams,

Many thanks for your response.

I'm glad all is well now.

Please be advised, as stated previously the only two email addresses included in my response was the one generated for yourself via the 'whatdotheyknow' website, and our Customer Relations email address. I can only imagine if there is an error showing that this would be due to host (whatdotheyknow) in addition to any addition email addresses. Rest assure the only two manually input by myself was that generated for yourself and ours.

I hope this answers your query.

Kindest Regards.

Ruebin Martin
Customer Relations Team Leader

T: 020 8613 4106
M: 07753 776 825

Old Town Hall, Catford Road, London SE6 4RU
www.lewishamhomes.org.uk

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