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Contact Centre

steven made this Freedom of Information request to University of Salford

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Dear University of Salford,

Can you please confirm the provider of the Contact Centre Solution that the University uses and the contract end date?

Yours faithfully,

steven

FOI, University of Salford

Your request under the Freedom of Information Act was received on 2 November and is currently being processed.
You should receive a response within the statutory timescale of 20 working days.
If you have any queries or concerns, then please contact us.
Further information is also available from the Information Commissioner, the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, ico.org.uk/contact-us.

The Information Governance Team
Quality and Enhancement Office
Crescent House, University of Salford, Manchester M5 4WT
[University of Salford request email] / www.salford.ac.uk

Due to the Coronavirus situation the University is working remotely. The University telephone system is currently unavailable therefore please keep all communications to email

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FOI, University of Salford

Further to your Freedom of Information Request below, your request is being processed. However, I wish to inform you that there will be a slight delay in providing a response to you.
I would like to apologise for this delay and any inconvenience caused and will send you a full response as soon possible.

Regards

The Information Governance Team
Quality and Enhancement Office
Crescent House, University of Salford, Manchester M5 4WT
[University of Salford request email]  /  www.salford.ac.uk

Due to the Coronavirus situation the University is working remotely. The University telephone system is currently unavailable therefore please keep all communications to email.

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FOI, University of Salford

1 Attachment

Thank you for your recent request made under the Freedom of Information Act 2000.

Apologies for the delay. Please find the University’s response attached.

The Information Governance Team
Quality and Enhancement Office
Crescent House, University of Salford, Manchester M5 4WT
[University of Salford request email] / www.salford.ac.uk

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We don't know whether the most recent response to this request contains information or not – if you are steven please sign in and let everyone know.