Consultation on closure of ticket offices

James Finnegan made this Freedom of Information request to London North Eastern Railway Limited Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was refused by London North Eastern Railway Limited.

Dear London North Eastern Railway Limited,

Please supply all recorded information relating to the creation of an equality impact assessment for each individual proposal to shut or amend opening hours of station ticket offices, as announced by the RDG on 5 July.

Please supply a copy of each Equality Impact Assessment completed as part of this proposal.

Please provide recorded information that refers to LNER’s obligation under the public sector equality duty as relates to this matter.

Yours faithfully,

James Finnegan

FOI, London North Eastern Railway Limited

1 Attachment

Dear James Finnegan,

Thank you for your recent Freedom of Information (FOI) request.

We have processed your request in accordance with the Freedom of Information Act (FOIA) and have attached our response.

In our response, we have:

Confirmed whether the information you requested is held by LNER.
Provided details on why some or all of the information may not be disclosed, citing the relevant sections of the FOIA we are relying on.
Explained our internal review process, should you wish to challenge the decision made in relation to your request.

If you are unsatisfied with our response or the way your request has been handled, you have the right to request an internal review. Should you remain dissatisfied following the outcome of the internal review, you also have the right to lodge a complaint with the Information Commissioner. Further details on this process can be found on the Information Commissioner's Office website.

Kind regards

Abigail Coates

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