Thank you for your email.

We acknowledge receipt of your request.

You will be aware of the significant pressures on our health and social
care services. During this time there is a need for our staff to
prioritise their professional caring duties and to support front line
health and social care services. This has understandably had an impact on
other duties within their role such as responding to legislative
requirements under FOI and the processing of Subject Access Requests.

We assure you that your request will be logged and processed, and we will
do our utmost to respond as quickly as possible.

Yours faithfully

Information Governance Team The information contained in this email and
any attachments is confidential and intended solely for the attention and
use of the named addressee(s). No confidentiality or privilege is waived
or lost by any mistransmission. If you are not the intended recipient of
this email, please inform the sender by return email and destroy all
copies. Any views or opinions presented are solely those of the author and
do not necessarily represent the views of HSC. The content of emails sent
and received via the HSC network may be monitored for the purposes of
ensuring compliance with HSC policies and procedures. Please be aware that
e-mail may not be a secure medium. This e-mail (whether you are the sender
or the recipient) may be monitored and monitoring and blocking software
may be used. While HSC takes precautions in scanning outgoing emails for
computer viruses, no responsibility will be accepted by HSC in the event
that the email is infected by a computer virus. Recipients are therefore
encouraged to take their own precautions in relation to virus scanning.
All emails held by HSC may be subject to public disclosure under the
Freedom of Information Act 2000. All emails held by HSC may also be
disclosed, where required, under the UK GDPR and Data Protection Act 2018.

Dear Ms Hamill,

FREEDOM OF INFORMATION ACT 2000 – INFORMATION REQUEST

I acknowledge your request which was received on 11th July requesting information held by the Trust. The reference number for your email is FOI/2561.

Your request is currently being addressed and if approved we will aim to provide you with the information requested within the statutory timescale of 20 working days as defined by the Freedom of Information Act 2000.

Please note that Freedom of Information requests require input from senior staff and health care professionals, and unfortunately, due to the significant pressures on the health and social care system at present, the Trust is facing challenges in meeting the deadline for responding to some requests.

Please be assured that your request for information is important to us and we will continue to liaise with relevant service areas and endeavour to respond to your request within the 20 day deadline if possible.

If the deadline for response has passed, and you have not received further correspondence from us, please do not hesitate to contact us if you wish to receive and update on your progress of your request and we will be happy to assist.

For your information, the Act defines a number of exemptions which may prevent release of the information you have requested. If any of the exemption categories apply then the information will not be released. You will be informed if this is the case, including your right of appeal.

If the information you request contains reference to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you. You will also be informed if this is the case.

There may be a fee payable for the information you have requested. In this event the fee must be paid before the information is processed and the 20 working day time limit for responses will be suspended until receipt of the payment. I will write to you again to advise whether or not a fee is payable.

If you have any queries or concerns then please contact Dr Catherine Weaver at:

Head of Information Governance
Southern Health & Social Care Trust
Ferndale
Bannvale Site
10 Moyallen Road
Gilford
BT63 5JX

Tel: 028 3756 1458

Email: [email address]

Kind Regards

Information Governance Team
Southern Health and Social care Trust

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Dear Ms Hamill,

Please see attached response to your recent Freedom of Information request.

Kind Regards

Information Governance Team
Southern Health and Social Care Trust

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