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1. mailto:[Ulster University request email]

Dear Philip Mansfield

We acknowledge receipt of your recent request under the provisions of the
Freedom of Information Act 2000 (ref FOIA/22/214) and we will endeavour to
respond within the statutory 20 working day time frame. 

Please be aware the University will be closed from 24 December 2022 – 02
January 2023 (inclusive).

Regards 

Azlina Cohen

show quoted sections

Dear Philip Mansfield

RESPONSE FOIA/22/214

Further to your Freedom of Information request, please view Ulster
University’s response as follows –

1. Connectivity and Network Services

a. Who provides your WAN and internet connectivity and the annual spend on
each    JISC
b. Who provides your SIP trunks and what is the annual spend Gamma. 
Details of contracts awarded by the University are available online at
[1]https://www.ulster.ac.uk/finance/visitor...

c. Who provides your WAN services, is this MPLS, SD WAN or Internet, and
what is the annual spend.  The university currently has 4 sites with 10Gb
WAN connectivity provided by JISC
d. Who provides your LAN infrastructure and what is your annual spend.
  EIR EVO

 
e. Who provides your WIFI infrastructure and what is your annual spend.
EIR EVO

f. Please confirm the manufacturer(s) of your wired network core and edge
switching?   Aruba Networks

g. When was your core network installed?  June 2019

h. Has it been updated subsequently? No

i. Who maintains your core network?  EIR EVO

j. When is the contract renewal date?    May 2025

k. Please confirm value of the initial project?  Details of contracts
awarded by the University are available online at
[2]https://www.ulster.ac.uk/finance/visitor...

l. Please confirm the value of annual support/maintenance services (in £)?
Details of contracts awarded by the University are available online at
[3]https://www.ulster.ac.uk/finance/visitor...

If you are unhappy with how the University has dealt with your request you
may raise the matter under the University's internal review process for
FOI requests. Please submit written details of your appeal to Clare
Jamison, University Secretary, University of Ulster, Coleraine BT52 1SA,
email at [4][email address] The University will normally
undertake to issue a decision on an appeal within 20 working days of
receipt.

If you do not wish to submit an appeal to the University in relation to
your request or if you are unhappy with the outcome of an appeal you may
apply to the Office of the Information Commissioner. Full particulars of
the FOI Act including the Information Commissioner's address may be found
at [5]www.ico.org.uk

Yours sincerely

Azlina Cohen

This email and any attachments are confidential and intended solely for
the use of the addressee and may contain information which is covered by
legal, professional or other privilege. If you have received this email in
error please notify the system manager at [email address] and
delete this email immediately. Any views or opinions expressed are solely
those of the author and do not necessarily represent those of Ulster
University.
The University's computer systems may be monitored and communications
carried out on them may be recorded to secure the effective operation of
the system and for other lawful purposes. Ulster University does not
guarantee that this email or any attachments are free from viruses or 100%
secure. Unless expressly stated in the body of a separate attachment, the
text of email is not intended to form a binding contract. Correspondence
to and from the University may be subject to requests for disclosure by
3rd parties under relevant legislation.
The Ulster University was founded by Royal Charter in 1984 and is
registered with company number RC000726 and VAT registered number
GB672390524.The primary contact address for Ulster University in Northern
Ireland is Cromore Road, Coleraine, Co. Londonderry BT52 1SA

References

Visible links
1. https://www.ulster.ac.uk/finance/visitor...
2. https://www.ulster.ac.uk/finance/visitor...
3. https://www.ulster.ac.uk/finance/visitor...
4. mailto:[email address]
5. http://www.ico.org.uk/