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Connectivity and Network Services:

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Dear Ordnance Survey Limited,

a. Who provides your WAN and internet connectivity and the annual spend on each
b. Who provides your SIP trunks and what is the annual spend
c. Who provides your WAN services, is this MPLS, SD WAN or Internet, and what is the annual spend
d. Who provides your LAN infrastructure and what is your annual spend
e. Who provides your WIFI infrastructure and what is your annual spend
f. Please confirm the manufacturer(s) of your wired network core and edge switching?
g. When was your core network installed?
h. Has it been updated subsequently?
i. Who maintains your core network?
j. When is the contract renewal date?
k. Please confirm value of the initial project?
l. Please confirm the value of annual support/maintenance services (in Β£)?

Yours faithfully,

Philip Mansfield

FOI, Ordnance Survey Limited

1 Attachment

Dear Mr Mansfield,

Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β 

Thank you for your email of 14/02/2023.

As your request was received by Ordnance Survey on 14/02/2023, we will
provide you with a response within 20 working days, as required by the
Freedom of Information Act 2000, therefore by 14/03/2023.

In exceptional circumstances it may be necessary for Ordnance Survey to
extend this date to consider a complex public interest argument if
engaging a qualified exemption.Β  In such cases we will notify you of the
revised date by which we would expect to provide a response.

Should you need to contact Ordnance Survey regarding your request at any
time, please quote the allocated reference number in your correspondence.

Thank you for your enquiry.

Β 

Kind regards,

Β 

Β 

Elizabeth Cole

Freedom of Information Officer, Legal Services

Β 

Adanac Drive, Southampton, United Kingdom, SO16 0AS

[1]www.os.uk | [2][Ordnance Survey Limited request email]

Follow us: [3]Twitter | [4]LinkedIn | [5]YouTube | [6]Instagram |
[7]Facebook

Our values are: Think Customer | Thrive Together | Stay Ahead | Seize the
Moment

Β 

This email and any attachments are intended only for the intended
recipient and may contain sensitive information. If you are not the
intended recipient, please immediately delete this email and inform the
sender.

OS email communications may be monitored to ensure the secure and
effective operation of our systems and for other lawful purposes. Subject
to contract: No rights are to be derived from any proposal contained in
this email until a written agreement containing all necessary terms is
executed between the relevant parties.

Thank you for your cooperation.

Ordnance Survey Limited (Company Registration number 09121572)
Registered Office: Explorer House
Adanac Drive
Southampton SO16 0AS
Tel: 03456 050505
[8]http://www.os.uk

References

Visible links
1. http://www.os.uk/
2. mailto:[Ordnance Survey Limited request email]
3. https://twitter.com/OrdnanceSurvey
4. https://www.linkedin.com/company/ordnanc...
5. https://www.youtube.com/user/OSMapping?b...
6. https://www.instagram.com/ordnancesurvey...
7. https://www.facebook.com/osmapping/
8. http://www.os.uk/

Liz Cole, Ordnance Survey Limited

1 Attachment

Dear Philip Mansfield,

Thank you for your email ofΒ 10 February 2023, requesting information from
Ordnance Survey in accordance with the Freedom of Information Act (FOIA)
2000, as set out in the extract below:

Β 

β€œa. Who provides your WAN and internet connectivity and the annual spend
on each b. Who provides your SIP trunks and what is the annual spend c.
Who provides your WAN services, is this MPLS, SD WAN or Internet, and what
is the annual spend d. Who provides your LAN infrastructure and what is
your annual spend e. Who provides your WIFI infrastructure and what is
your annual spend f. Please confirm the manufacturer(s) of your wired
network core and edge switching?

g. When was your core network installed?

h. Has it been updated subsequently?

i. Who maintains your core network?

j. When is the contract renewal date?

k. Please confirm value of the initial project?

l. Please confirm the value of annual support/maintenance services (in
Β£)?”

Β 

I confirm that Ordnance Survey does hold some of the information you have
requested.Β  Where the information is not held this is stated.Β 

Β 

Taking each request in turn, I confirm the following:

Β 

a.Β Β Β Β Β  Who provides your WAN and internet connectivity and the annual
spend on each

Β 

β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”¬β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”¬β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”
β”‚Provider β”‚Annual Spend β”‚Annual Spend β”‚
β”‚ β”‚ β”‚ β”‚
β”‚ β”‚Financial year 2021/22 β”‚Financial year 2022/23 β”‚
β”œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”Όβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”Όβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€
β”‚Virgin Media β”‚Β£69K β”‚Β£49K β”‚
β”œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”Όβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”Όβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€
β”‚Vodafone β”‚Β£134K β”‚Β£74K β”‚
β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”΄β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”΄β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜

Β 

Your request does not confirm the period for which you require the annual
spend, we have provided this for last and this financial year.

Β 

b.Β Β Β Β Β  Who provides your SIP trunks and what is the annual spend

Β 

I confirm we do not hold this information.

Β 

c.Β Β Β Β Β Β  Who provides your WAN services, is this MPLS, SD WAN or Internet,
and what is the annual spend

Β 

β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”¬β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”¬β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”
β”‚Provider β”‚Annual Spend β”‚Annual Spend β”‚
β”‚ β”‚ β”‚ β”‚
β”‚ β”‚Financial year 2021/22 β”‚Financial year 2022/23 β”‚
β”œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”Όβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”Όβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€
β”‚Virgin Media Internet β”‚Β£69k β”‚Β£49k β”‚
β”œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”Όβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”Όβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€
β”‚Vodafone MPLS β”‚Β£134k β”‚Β£74k β”‚
β”œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”Όβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”Όβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€
β”‚Exponential-e Broadband β”‚Β£39K β”‚Β£24k β”‚
β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”΄β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”΄β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜

Β 

Β 

Your request does not confirm the period for which you require the annual
spend, we have provided this for last and this financial year.

Β 

d.Β Β Β Β Β  Who provides your LAN infrastructure and what is your annual spend

Β 

I confirm the following vendors provide our LAN infrastructure:

β€’Β Cisco,
β€’Β Checkpoint, and
β€’Β F5.

Β 

LAN services are provided as part of the BreakFix Contract.Β  It is not
possible to separate out the actual annual spend on LAN from this
contract.Β Β  The total contract value is Β£864K over 3 years (annual spend
Β£288K per year).

Β 

e.Β Β Β Β Β Β  Who provides your WIFI infrastructure and what is your annual
spend

Β 

Cisco Meraki wireless infrastructure.

The total value of the contract is Β£12K over 3 years (annual spend Β£4k per
year)

Β 

f.Β Β Β Β Β Β Β  Please confirm the manufacturer(s) of your wired network core
and edge switching?

Β 

Cisco

Β 

g.Β Β Β Β Β  When was your core network installed?

Β 

January 2022

Β 

h.Β Β Β Β Β  Has it been updated subsequently?

Β 

No, currently running a stable supported release of software and hardware.

Β 

i.Β Β Β Β Β Β Β Β  Who maintains your core network?

Β 

The OS Network Operations team

Β 

j.Β Β Β Β Β Β Β  When is the contract renewal date?

Β 

13^th February 2027

Β 

k.Β Β Β Β Β Β  Please confirm value of the initial project?

Β 

Β£161k

Β 

l.Β Β Β Β Β Β Β Β  Please confirm the value of annual support/maintenance services
(in Β£)?

Β 

The annual support/maintenance services are built into the original
contract which is valued at Β£16k over the 5 year contract. (Β£3,200 per
year)

Β 

Β 

InternalΒ Review
Your enquiry has been processed according to the Freedom of Information
Act (FOIA) 2000. If you are unhappy with our response, you may request
anΒ internal reviewΒ with ourΒ Internal Review Officer by contacting them,
within 40 working days of receipt of our final response to your FOI
request, as follows:

Internal Review Officer
Customer Service Centre
Ordnance Survey
Adanac Drive
Southampton
SO16 0AS

E-mail: [1][Ordnance Survey Limited request email]

Please include the reference number above. You may request an internal
reviewΒ where you believe Ordnance Survey has:

β€’Β Failed to respond to your request within the time limits (normally 20
working days)
β€’Β Failed to tell you whether or not we hold the information
β€’Β Failed to provide the information you have requested
β€’Β Failed to explain the reasons for refusing a request
β€’Β Failed to correctly apply an exemption or exception

Β 

TheΒ Internal Review OfficerΒ will not have been involved in the
originalΒ decision. They will conduct an independent internalΒ review and
willΒ inform you of the outcome of the reviewΒ normally within 20Β working
days, but exceptionally within 40 working days, in line with the
Information Commissioner’s guidance.Β 

TheΒ Internal Review Officer will either: uphold the original decision,
provide an additional explanation of the exemption/s applied or release
further information, if it is considered appropriate to do so.

Appeal to Information Commissioner's OfficeΒ (ICO)
If,Β following the outcome ofΒ the internal review youΒ remain unhappy with
our response, you may raise an appeal, within three months of receiving
our response, withΒ the Information Commissioner’s Office.

Further information can be found on the ICO website (ico.org.uk) or you
may wish to call the ICO helpline on 0303 123 1113.

Thank you for your enquiry.

Β 

Kind regards,

Β 

Β 

Elizabeth Cole

Freedom of Information Officer, Legal Services

Β 

Adanac Drive, Southampton, United Kingdom, SO16 0AS

[2]www.os.uk | [3][Ordnance Survey Limited request email]

Follow us: [4]Twitter | [5]LinkedIn | [6]YouTube | [7]Instagram |
[8]Facebook

Our values are: Think Customer | Thrive Together | Stay Ahead | Seize the
Moment

Β 

Β 

Β 

Β 

Β 

Β 

Β 

Β 

This email and any attachments are intended only for the intended
recipient and may contain sensitive information. If you are not the
intended recipient, please immediately delete this email and inform the
sender.

OS email communications may be monitored to ensure the secure and
effective operation of our systems and for other lawful purposes. Subject
to contract: No rights are to be derived from any proposal contained in
this email until a written agreement containing all necessary terms is
executed between the relevant parties.

Thank you for your cooperation.

Ordnance Survey Limited (Company Registration number 09121572)
Registered Office: Explorer House
Adanac Drive
Southampton SO16 0AS
Tel: 03456 050505
[9]http://www.os.uk

References

Visible links
1. mailto:[Ordnance Survey Limited request email]
2. https://eur01.safelinks.protection.outlo...
3. mailto:[Ordnance Survey Limited request email]
4. https://eur01.safelinks.protection.outlo...
5. https://eur01.safelinks.protection.outlo...
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7. https://eur01.safelinks.protection.outlo...
8. https://eur01.safelinks.protection.outlo...
9. http://www.os.uk/

We don't know whether the most recent response to this request contains information or not – if you are Philip Mansfield please sign in and let everyone know.