Confusion around the Home Office's request for NARIC English Language Assessment

Response to this request is long overdue. By law, under all circumstances, Home Office should have responded by now (details). You can complain by requesting an internal review.

Dear Home Office,

I submitted an extension to my spouse visa earlier today at the Croydon Premium Service Centre. I was told by the caseworker that she was satisfied with my application, however, I needed to provide a NARIC English Language Assessment.

There seems to be some sort of inconsistency with the Home Office requirements. For my 2 previous applications, it has been ok to show my degree certificate and my expired IELTS result. I do not think that a person's knowledge of English language expires when the result expires and this has been accepted in two previous applications. Furthermore, I work as a consultant in a Business Advisory company. I believe if I cannot communicate effectively in English I would not have that job. I studied at the University of Lagos in Nigeria, a country colonised by the British and has the English language as its official language, yet there is a doubt from the Home Office as to if people from Nigeria can even speak English. Shouldn't a statement of comparability be enough?

Now I have been given 14 days to produce the English Language Assessment letter, yet it takes NARIC 15 working days to process the request. Hence, I am forced to use the fast track service. Would it not be the fair thing to at least align your request with NARIC's standard processing time?

It will be very helpful if you can;

(1) Explain why the time required to produce this document is not in line with the issuing body's processing time.

(2) Explain why caseworkers are not able to make an assessment of who cannot communicate effectively based on a quick conversation with an applicant, the documents submitted and employment status.

Thanks for your help.

Yours faithfully,

Ade

Digital Correspondence Allocation Team, Home Office

Dear Sir / Madam,

Thank you for your e-mail of 4 November.

Our response to your enquiry will involve asking for or disclosing your personal data. We cannot do this via ‘WhatDoTheyKnow.com’, which is a public website. I would therefore be grateful if you would let us have your personal e-mail to which we can reply.

Alternatively, if you would like to contact us directly, you can at the following address:

[email address]

You will also need to provide the information listed below when emailing the above:

Name:

Nationality:

Date of birth:

H O reference number:

Application type:

Date of application:

Yours faithfully,

Customer Correspondence Hub
UK Visas and Immigration

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Dear Digital Correspondence Allocation Team,

My email address is [email address]. I will provide personal information requested when communication is established through my personal email address.

Thanks.

Yours sincerely,

Tom Jones

Dear Digital Correspondence Allocation Team,

I am yet to receive a response to my request. An update will be very much appreciated.

Yours sincerely,

Tom Jones

Digital Correspondence Allocation Team, Home Office

Dear Sir,

 

Thank you for your email of 11 December.

 

Please be informed that from the information contained in your e-mail
below, we are unable to ascertain the exact nature of your initial enquiry
as you have not included it with this subsequent email.

 

Please note also that as previously advised, our response to your enquiry
will involve asking for or disclosing your personal data. We cannot do
this via ‘WhatDoTheyKnow.com’, which is a public website. I would
therefore be grateful if you would let us have your personal e-mail to
which we can reply.

 

We are unable to assist you further at this stage.

 

Yours faithfully,

 

Customer Correspondence Hub

UK Visas and Immigration

 

 

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Dear Digital Correspondence Allocation Team,

I have previously provided my email address on 23 November 2017 and I sent all the information you requested via my personal email on 27 November 2017 after I was contacted by a member of your team through the Digital Correspondence Allocation Team's email address.

My email address is [email address]. I hope we can progress from this point on and not get dragged back to the very beginning again.

Thanks.

Yours sincerely,

Tom Jones

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