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Dear NHS England,

There is a large group of practices which are owned by the Westcliffe GP partnership in Shipley, Bradford.

Has NHS England approved the transfer of individual practices into ownership of the Westcliffe GP partnership? How have they been purchased?
Does a practice need permission from NHS England in order to purchase or takeover another practice?

Have you received or investigated any concerns or complaints in relation to service delivery, performance, patient access or litigation about Westcliffe GP partnership?

It is rumoured that one of their GP partners, Dr. Matt Faye is related by marriage to the local deputy medical director Dr. Yasmin Khan. Is this correct? if so, has this been disclosed to NHS England as a potential conflict of interest?

What was the role of Dr Yasmin Khan before she became deputy medical director?

Has Dr. Yasmin Khan been involved in any way in the conduct of any investigation of any concerns or complaints in relation the Westcliffe GP partnership practices? please provide details.

Yours faithfully,

Sarah J White

CONTACTUS, England (NHS ENGLAND), NHS England

 

 

Dear Customer,

 Thank you for contacting NHS Customer Contact Centre.  We have received
your email and a member of our Customer Service team will be respond to
you in due course.

In the meantime, the following information may be able to help you access
information immediately.

NHS England commissions or buys primary care services; for example, GPs,
dentists, opticians, and pharmacy services. We also commission health and
justice, military health services plus some specialised services. We can
advise you how to access, give feedback or make a complaint about the
services we commission.

NHS England does not commission secondary care (with the exception of
Specialised Services). This includes hospital care, NHS 111 services,
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as district nursing. These services are commissioned by Clinical
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care, you should contact your local CCG. You can find their contact
details using the [1]service finder on the NHS Choices website .

You may also refer to the following links for further information about
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 [2]https://www.england.nhs.uk/about/

[3]https://www.england.nhs.uk/ourwork/

[4]https://www.england.nhs.uk/resources/

[5]https://www.england.nhs.uk/commissioning/

 

and [6]https://www.england.nhs.uk/contact-us for details about the
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If you require medical attention, please contact your GP, call 111 or if
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If, after receiving this automated response, you no longer think we can
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* Please note our normal working hours are 08:00 to 18:00 from Monday to
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FOI, England (NHS ENGLAND), NHS England

Dear Ms White,

 

Thank you for your communication dated 20 December 2017.

 

NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. As such, please be assured that your
request is being dealt with under the terms of the FOI Act and will be
answered within twenty working days.

 

For further information regarding the FOI Act, please refer to the
Information Commissioner’s Office (ICO) website. For further information
regarding NHS England and the information it publishes please visit our
website [1]here.

 

If you have any queries about this request or wish to contact us again,
please email [2][NHS England request email] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [3][NHS England request email].

 

Yours sincerely,

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [4][NHS England request email]

 

‘Health and high quality care for all, now and for future generations’

 

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FOI, England (NHS ENGLAND), NHS England

Dear Ms White,

 

Re: Freedom of Information request (Our Ref: FOI-055225)

 

Thank you for your Freedom of Information (FOI) request dated 20 December
2018.

 

Your exact request was:

 

“There is a large group of practices which are owned by the Westcliffe GP
partnership in Shipley, Bradford.

 

Has NHS England approved the transfer of individual practices into
ownership of the Westcliffe GP partnership? How have they been purchased?

Does a practice need permission from NHS England in order to purchase or
takeover another practice?

 

Have you received or investigated any concerns or complaints in relation
to service delivery, performance, patient access or litigation about
Westcliffe GP partnership?

 

It is rumoured that one of their GP partners, Dr. Matt Faye is related by
marriage to the local deputy medical director Dr. Yasmin Khan. Is this
correct? if so, has this been disclosed to NHS England as a potential
conflict of interest?

 

What was the role of Dr Yasmin Khan before she became deputy medical
director?

 

Has Dr. Yasmin Khan been involved in any way in the conduct of any
investigation of any concerns or complaints in relation the Westcliffe GP
partnership practices? please provide details.”

 

NHS England holds information in relation to your request.

 

GP practices cannot be purchased, as such; their services are commissioned
(bought) by NHS England or, if the local Clinical Commissioning Group
(CCG) have taken on fully delegated responsibility for delivering primary
care services, the local CCG. In this instance, as this is a fully
delegated CCG, the Commissioner is NHS Bradford Districts CCG. 

 

Contracting of GP services can be via a General Medical Services (GMS)
contract, a Personal Medical Services (PMS) contract, or an Alternative
Medical Services (APMS) contract. An APMS contract is time limited and
will have a specific end date; however, GMS and PMS contracts are
generally in perpetuity and would only come to an end when either side of
the contract gives notice to terminate.

 

The contracts are generally held by the partners of the GP Practice who
are responsible for ensuring the contract is delivering the service which
has been bought by the Commissioner. A partner from one contract is
entitled to join the partnership of another, as long as the necessary
paperwork is approved by the Commissioner.  It is not unusual for GPs to
be partners at more than one practice, as is the case with some of the GP
Partners at Westcliffe Medical Practice; however, the practices remain
individual practices with separate contracts.

 

Practices can choose to merge their ‘back office’ functions (i.e. their
administration), and this is a business matter for the contractors
concerned to agree. However, should they wish to merge their contracts,
then they are required to apply formally for approval from the
Commissioner. Any such applications are discussed as necessary through the
Commissioner’s relevant committees prior to a final decision being
reached: it would be for the Commissioner to ensure the appropriate
probity.  Due to the nature of an APMS contract and procurement rules, it
is not possible to merge APMS contracts without undertaking a procurement
exercise which would include patient engagement and a competitive process.

 

Westcliffe Care UK holds 2 time-limited APMS contracts which were awarded
to them following formal procurement.

 

Dr Yasmin Khan’s marriage to Dr Matt Fay was disclosed as part of a
Conflict of Interest declaration which is renewed annually. Prior to
becoming associate medical director, Dr Khan was deputy medical director
of practitioner performance at Bradford and Airedale PCT, a member of the
Bradford districts CCG board, and a partner at the Willows Medical Centre,
Bradford. The CCG board position was an elected position; Dr Fay was also
a board member, and the relationship was also disclosed at that time.

 

There are a number of businesses associated with Westcliffe Care UK, and
Dr Kahn is not involved with any issues that include them, nor is she
involved with any concerns relating to GPs at the practices.

 

Your request also asks: Have you received or investigated any concerns or
complaints in relation to service delivery, performance, patient access or
litigation about Westcliffe GP partnership?

 

NHS England does not hold information in relation to this part of your
request.

 

Service delivery, performance and patient access form part of the general
discussions the Commissioner has with the contract holder; NHS Bradford
Districts CCG would be better placed to comment on any recent discussions
regarding this.

 

As such, you may wish to redirect your enquiry to individual CCGs. You can
find CCG contact information on the NHS Choices website:

 

[1]http://www.nhs.uk/ServiceDirectories/Pag...

 

Copyright: NHS England operates under the terms of the open government
licence. Please see the NHS England Terms and conditions on the following
link:

 

[2]http://www.england.nhs.uk/terms-and-cond...

 

We hope this information is helpful. However, if you are dissatisfied, you
have the right to ask for an internal review. This should be requested in
writing within two months of the date of this letter. Your correspondence
should be labelled “Internal Review” and should outline your concerns
and/or the area(s) you would like the review to consider. Internal Review
requests should be sent to:

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Email: [3][NHS England request email]

 

Please quote the reference number FOI-055225 in any future communications.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted at:

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [4][email address]  

Website: [5]www.ico.org.uk

 

Please note there is no charge for making an appeal.

 

Please be aware that in line with the Information Commissioner’s directive
on the disclosure of information under the FOI Act, your request will be
anonymised and published on our website as part of our disclosure log.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows: PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [6][NHS England request email].

 

 

Yours sincerely,

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [NHS England request email]

 

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