Conflict of Interest policy for Internal Professional Health Adviser to the PHSO

The request was successful.

[name removed] (Account suspended)

Dear Parliamentary and Health Service Ombudsman,

Can you please provide me with a copy of your policy or documented procedures, which ensure there is no conflict of interest when an internal professional advisor to the PHSO offers health advice re: a complaint about an NHS hospital?

[Extraneous Material removed]

Yours faithfully,
[name removed] [name removed]

foiofficer@ombudsman.org.uk, Parliamentary and Health Service Ombudsman


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Jt Oakley left an annotation ()

Tut tut.

If that's true, it's outrageous.

D. Speers left an annotation ()

This is a very interesting FOI and thank you for requesting info.

Alistair P Sloan left an annotation ()

I have removed extraneous material from the publicly available copy of the request following contact by the user who made the request.

Alistair
WhatDoTheyKnow volunteer

foiofficer, Parliamentary and Health Service Ombudsman

1 Attachment

Dear Ms [name removed]

 

Your information request – our reference: FDN 223672

 

I am writing in response to your Freedom of Information request dated 22
May 2015 in which you asked for the following:

 

“Can you please provide me with a copy of your policy or documented
procedures, which ensure there is no conflict of interest when an internal
professional advisor to the PHSO offers health advice re: a complaint
about an NHS hospital?”

A copy of our conflict of interest policy which applies to all staff
including clinical advisers is available on the [1]whatdotheyknow.com
website, for ease of reference please click on the link:

[2]www.whatdotheyknow.com/request/phso_clinical_advisors#incoming-543238.
 You can also access our clinical adviser employment contracts using this
link.

 

Clinical advisers are required to declare that they have no conflict of
interests when they provide clinical advice on a complaint, please find
attached our guidance note for the provision of clinical advice which
includes a sample of the clinical advice form filled in by the advisers.

 

I hope the information is helpful. If you have any concerns about any
actions taken on your complaint case you may wish to contact our Customer
Care Team: [3]www.ombudsman.org.uk/about-us/contact-us.

 

Yours sincerely

 

 

 

Sohifa Kadir

FOI/DP Officer

Parliamentary and Health Service Ombudsman

show quoted sections

All email communications with PHSO pass through the Government Secure
Intranet, and may be automatically logged, monitored and/or recorded for
legal purposes.
The MessageLabs Anti Virus Service is the first managed service to achieve
the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK
Government quality mark initiative for information security products and
services. For more information about this please visit www.cctmark.gov.uk

References

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1. http://whatdotheyknow.com/
2. http://www.whatdotheyknow.com/request/ph...
3. http://www.ombudsman.org.uk/about-us/con...

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