Confidential Waste Services

Adam Richardson made this Freedom of Information request to Onward Homes Limited
This authority is not subject to FOI law, so is not legally obliged to respond (details).
This request has been closed to new correspondence. Contact us if you think it should be reopened.

Response to this request is long overdue. Although not legally required to do so, we would have expected Onward Homes Limited to have responded by now (details). You can complain by requesting an internal review.

Adam Richardson

Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contract below.

Confidential Waste Services (CW) - AWARD:
https://www.contractsfinder.service.gov....

The details we require are:
• What are the contractual performance KPI's for this contract?
• Suppliers who applied for inclusion on each framework/contract and were successful & not successful at the PQQ & ITT stages
• Actual spend on this contract/framework (and any sub lots), from the start of the contract to the current date
• Start date & duration of framework/contract?
• Could you please provide a copy of the service/product specification given to all bidders for when this contract was last advertised?
• Is there an extension clause in the framework(s)/contract(s) and, if so, the duration of the extension?
• Has a decision been made yet on whether the framework(s)/contract(s) are being either extended or renewed?
• Who is the senior officer (outside of procurement) responsible for this contract?

Thank you for your help.

Yours sincerely

Onward Customer Service, Onward Homes Limited

1 Attachment

Thank you for contacting Onward Homes.

 

Following the disruption caused by the recent storms, demand for our
services is greater than normal. As a result, there may be a delay in
responding to your email. We apologise for the delay.

 

If your enquiry is of a non-urgent nature no further action is required
and we will respond in due course. If you are reporting an emergency,
please do call us on 0300 555 0600 and continue to hold. Your call will be
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We do require your full name, address, date of birth to deal with your
enquiry and if your email address is not registered with us we may need to
ask you to confirm additional information in order to deal with your
enquiry.

You can also report your own repairs, view your rent account and send us a
message our customer portal [1]My Onward 😊

 

Thank you for your patience and understanding.

BumpYard-Sig:T+RdthdBHpw4l9unv0tf9HaycD7oFWUbHCp5whVTo5g=.

 

 ​
[2]Onward Homes
The Globe Centre,
1a Enterprise Way,
Accrington, BB5 0FL
 
0300 555 0600
[3][email address]
[4]onward.co.uk
 
[5][IMG]
Part of Onward Homes
 

From: [FOI #837724 email]
Sent: 3/1/2022 1:13:53 PM
Subject: [EXTERNAL] : Freedom of Information request - Confidential Waste
Services

[EXTERNAL EMAIL] This email originated from outside of Onward. DO NOT
CLICK links or open attachments unless you recognise the sender and know
the content is safe.

Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of
Information Act, details in respect to the contract below.

Confidential Waste Services (CW) - AWARD:

https://www.contractsfinder.service.gov....

The details we require are:

• What are the contractual performance KPI's for this contract?

• Suppliers who applied for inclusion on each framework/contract and were
successful & not successful at the PQQ & ITT stages

• Actual spend on this contract/framework (and any sub lots), from the
start of the contract to the current date

• Start date & duration of framework/contract?

• Could you please provide a copy of the service/product specification
given to all bidders for when this contract was last advertised?

• Is there an extension clause in the framework(s)/contract(s) and, if so,
the duration of the extension?

• Has a decision been made yet on whether the framework(s)/contract(s) are
being either extended or renewed?

• Who is the senior officer (outside of procurement) responsible for this
contract?

Thank you for your help.

Yours sincerely

-------------------------------------------------------------------

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