Confidential Number for Reporting Drink and Drug Driving

Richard Taylor made this Freedom of Information request to Cambridgeshire Constabulary

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Cambridgeshire Constabulary did not have the information requested.

Dear Cambridgeshire Constabulary,

Cambridgeshire Police have recently launched a pilot of a new phone number for confidentially reporting drink and drug driving:

http://www.cambs.police.uk/roadsafety/dr...

I would like to request the release of:

1. Details of the protocols, contracts, technical measures etc. in place to ensure the confidentially of reports made via the new number.
2. Any committee reports, and minutes of committee meetings, relating to the establishment of the new number.
3. Correspondence or information exchanged with Cambridgeshire Police Authority relating to the establishment of the new number.

Regards,

--

Richard Taylor
Cambridge
http://www.rtaylor.co.uk

Richard Taylor left an annotation ()

I have commented on this request at:

http://www.rtaylor.co.uk/5145

Cambridgeshire Constabulary

Dear Richard

FREEDOM OF INFORMATION REQUEST REFERENCE NO: 0328/2012

We acknowledge receipt of your Freedom of Information (FOI) request which
was received by Cambridgeshire Constabulary on 13th June 2012.

Your request will now be considered in accordance with the Freedom of
Information Act 2000. You will receive a response within the statutory
timescale of twenty working days as defined by the Act. In some
circumstances, we may be unable to achieve this deadline. If this is the
case, you will be informed and given a revised time-scale at the earliest
opportunity.

If we require any further clarification regarding this request, you will
be notified.

We would advise you that the nature of certain requests may involve
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Should you have any further enquiries concerning this matter, please
telephone on 01480 456 111 asking for the Information Access Office or
email [Cambridgeshire Constabulary request email]

Regards

David Price

Information Access Office
Cambridgeshire Constabulary

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Cambridgeshire Constabulary

1 Attachment

Dear Richard

FREEDOM OF INFORMATION REQUEST REFERENCE NO: 0328/2012

In reply to your request for information under the Freedom of Information
Act 2000, received on 13 June 2012 in the constabulary as follows:

Cambridgeshire Police have recently launched a pilot of a new phone number
for confidentially reporting drink and drug driving:
[1]http://www.cambs.police.uk/roadsafety/dr...
I would like to request the release of:

1. Details of the protocols, contracts, technical measures etc. in place
to ensure the confidentially of reports made via the new number.

2. Any committee reports, and minutes of committee meetings, relating to
the establishment of the new number.

3. Correspondence or information exchanged with Cambridgeshire Police
Authority relating to the establishment of the new number.

We have completed all searches within Cambridgeshire Constabulary and
hereby enclose your response.

Response

Unfortunately, we have been unable to locate any information to satisfy
your request, as we do not hold this information in relation to a new
number being launched. This is because the number has been in use for
"campaigns" since at least 2003. A Peterborough Evening Telegraph news
item dated 17 June 2003 makes mention of this here:

[2]http://www.peterboroughtoday.co.uk/news/....

In clarification of these points, the following comments may be useful:
1. Details of the protocols, contracts, technical measures etc. in place
to ensure the confidentially of reports made via the new number.

The concept of a drink drive reporting line is not new and was first
established in Cambridgeshire in September 2004. The number is routed
through the force control room and logged on the same system as our ‘999’
calls. Callers are asked if they would like to leave their details in case
of a need to re-contact them but this is not pressurised and if they wish
to remain anonymous they can do so.

All call takers have been verbally briefed on this new system and the
confidentiality of it. No external organisations are involved in the
receipt of the calls and therefore no contracts etc have been created.

The disclosure of information held about these calls is managed in the
same way as 999 calls and is governed by the Data Protection Act; training
on which is mandatory for all officers and staff.

2. Any committee reports, and minutes of committee meetings, relating to
the establishment of the new number.

No formal committees existed for this campaign, therefore we do not hold
any committee report or meeting minutes.

3. Correspondence or information exchanged with Cambridgeshire Police
Authority relating to the establishment of the new number.

There has been no correspondence about this campaign with the Police
Authority.

If you are unhappy with your response and wish to appeal our decisions,
please see the attachment below, which sets out your rights to appeal.

(See attached file: Complaint Rights May-11.pdf)

Should you have any further enquiries concerning this matter, please
contact the Information Access Office via email, or on telephone number
01480 456 111 extension 2036.

Regards

David

David Price
Information Access Office
Cambridgeshire Constabulary

-----------------------------------------------------------------------

To visit Cambridgeshire Constabulary's website please follow this link:

http://www.cambs-police.co.uk/index.asp

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References

Visible links
1. http://www.cambs.police.uk/roadsafety/dr...
2. http://www.peterboroughtoday.co.uk/news/...

Richard Taylor left an annotation ()

This response reveals the supposedly new confidential number is not new nor confidential.

There is no difference in terms of confidentially between calling the number and calling 999 or 101.

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