Concerning Transport Select Committee Yesterday

The request was partially successful.

Charles J. Wilson

Dear Highways England Company Limited,

Breakdowns on the conventional motorway with a hard shoulder.

What proportion end up in a live lane rather than on the hard shoulder?
=======================================

Breakdowns on Smart Motorway without a hard shoulder.

What proportion End up in a live lane?

What proportion end up on what was a hard shoulder subject to a red X above the lane

What proportion end up at a refuge on an ALR

What is the average time to identify a breakdown

What is the average time for installing a red X

Why are you more likely to have live lane breakdown on an ALR because they are wider and have 4 lanes?

=======================================

All information about the spacing of refuges

=======================================

All information that 90% of all stops on a hard-shoulder are for non-emergency purposes

=======================================

All information about the failure to employ stopped vehicle detection at the start of Smart Motorway building

Yours faithfully,

Charles J. Wilson

Highways England, Highways England Company Limited

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SES Official Correspondence, Highways England Company Limited

Dear Mr Wilson

 

Thank you for your request for information about smart motorways dated 24
October 2019. We’re dealing with it under the terms of the Freedom of
Information Act 2000.

 

The due date for issuing a response is 21 November 2019.

 

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kindly quote reference number 100445 in any future communications.

 

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Safety, Engineering & Standards

Official Correspondence Team
Highways England
Web: [2]www.highwaysengland.co.uk

 

 

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[4][Highways England request email]

 

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SES Official Correspondence, Highways England Company Limited

Dear Mr Wilson

 

Thank you for your freedom of information request of 24 October regarding
smart motorways.  

 

We apologise for the delay in responding to you. We just wanted to let you
know that we’re in the process of dealing with your request , but are
experiencing high volumes of enquiries at present.  

 

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Safety, Engineering & Standards

Official Correspondence Team

Highways England

Web: [2]www.highwaysengland.co.uk

 

 

 

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Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[3]https://www.gov.uk/government/organisati... |
[4][Highways England request email]

 

Registered in England and Wales no 9346363 | Registered Office: Bridge
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Charles J. Wilson

Dear Highways England Company Limited,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Highways England Company Limited's handling of my FOI request 'Concerning Transport Select Committee Yesterday'.

I waited for 10 working days.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/c...

Yours faithfully,

Charles J. Wilson

Highways England, Highways England Company Limited

This is an automated response:

 

Thank you for your email to Highways England.

 

If you’re reporting a real time issue which requires immediate attention
please call the Customer Contact Centre on 0300 123 5000.

 

A map of the roads for which we are responsible can be found here
[1]https://assets.publishing.service.gov.uk....
If the road you’re interested in isn’t on this map it will fall under the
jurisdiction of the local authority. You can find details of local
authorities using the search facility on the gov.uk website at:
[2]https://www.gov.uk/find-your-local-council

 

If your email does relate to an issue on Highways England's network it
will be passed to the relevant team within Highways England and they will
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If you’ve made a request under the Freedom of Information Act we will
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Please be advised that emails may be monitored for training and quality
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Kind regards

 

Highways England Customer Contact Centre

 

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Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[5]https://www.gov.uk/government/organisati... |
[6][Highways England request email]

 

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

 

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SES Official Correspondence, Highways England Company Limited

1 Attachment

Dear Mr Wilson

 

Thank you for your freedom of information request. Please find attached
response, with our apologies for a late reply.

 

Thank you again for contacting us. If there’s anything else we can help
you with please telephone or email our contact centre, 0300 123 5000 or
email [1][Highways England request email].

 

Kind regards

 

Safety, Engineering & Standards

Official Correspondence Team
Highways England
Web: [2]www.highwaysengland.co.uk

 

 

This email may contain information which is confidential and is intended
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Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[3]https://www.gov.uk/government/organisati... |
[4][Highways England request email]

 

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

 

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FOI Advice, Highways England Company Limited

1 Attachment

Dear Mr Wilson,

 

Please find attached the internal review ref. IR 100445 of your freedom of
information request ref. FOI 100445.

 

Kind Regards

 

Jonathan Drysdale

Freedom of Information Officer (HE)

Information & Technology

Highways England | Piccadilly Gate | Store Street | Manchester | M1 2WD

Web: [1]http://highwaysengland.co.uk

 

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Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[2]https://www.gov.uk/government/organisati... |
[3][Highways England request email]

 

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

 

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