Computer storage space ... colour printing facilities? - (Joanne Asher Newcastle Upon Tyne)

Joanne Asher made this Freedom of Information request to Durham University

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Durham University,

Could you please provide me with the following information?

1) How much computer storage space do you give your:-
a) Students
b) Staff

2) How do you back up your student and staff data? To Disk or tape? How long do you keep those back-ups?

3) Do all students have access to colour printing facilities?

4) Do students get charged for printing? If so, how much are they
charged and do they get any free credits?

5) Do you provide wireless access for your students? If so, what
controls do you have in place for safeguarding internet access when
they use their own devices on your network.

6) Do you provide remote access to students and staff home
directories and other University resources? If so, which
technologies are used to achieve this?

7) What e-mail systems are used to provide e-mail to your staff and
students. What amount of storage space are they provided with?

8) What is the University stance on students and staff using BYOD?

Yours faithfully,

Joanne Asher (Newcastle Upon Tyne)

Access, Info, Durham University

Name: Joanne Asher

E-mail: [1][FOI #126702 email]

 

28^th August 2012

 

Dear Ms Asher,

 

Freedom of Information Request

 

I acknowledge receipt of your email dated 22^nd August 2012 requesting
information from Durham University. 

 

Please be advised that the University will respond as soon as possible and
in any event by 20^th September 2012.

 

Yours Sincerely,

 

Durham Burt

Deputy Information and Data Protection Manager

Governance Support Unit

Durham University

 

show quoted sections

Access, Info, Durham University

Dear Ms Asher,

 

Thank you for your request for information from Durham University.
Colleagues in Computing and Information Services have provided the answers
below in response to your questions.

 

1) How much computer storage space do you give your:-

 

a)    Students

 

400 mb

 

b)    Staff

 

400 mb

 

2) How do you back up your student and staff data? To Disk or tape? How
long do you keep those back-ups?

 

Student and staff data is backed up on disk and tape. Back-ups are kept
for approximately 3 months.

 

3) Do all students have access to colour printing facilities?

 

Yes

 

4) Do students get charged for printing? If so, how much are they charged
and do they get any free credits?

 

Students are charged for printing and are given no free credits. For
current charges, please see,
[1]http://www.dur.ac.uk/cis/printing/charges/.

 

5) Do you provide wireless access for your students? If so, what controls
do you have in place for safeguarding internet access when they use their
own devices on your network.

 

Wireless access is available for staff and students. All users must supply
a University username and password in order to connect to the wireless
network. Eduroam is also available for visiting members of other HEIs
(including students) to access the wireless network on campus. No posture
assessment of devices is currently performed but this is under
investigation for future deployment.

 

6) Do you provide remote access to students and staff home directories and
other University resources? If so, which technologies are used to achieve
this?

 

Yes - remote access to their central storage via SFTP.

 

7) What e-mail systems are used to provide e-mail to your staff and
students. What amount of storage space are they provided with?

 

Staff use Microsoft Exchange with a default mail quota of 720mb, soon to
be increased to 2Gb. Students are migrating to Office365 and will have a
25Gb Mailbox capacity.

 

8) What is the University stance on students and staff using BYOD?

 

This is a strategic direction which we are currently exploring. In many
respects, the University already effectively supports BYOD as staff and
students can use their own wired and wireless devices on the University’s
network. In the case of students that approach is to clearly allow and
even encourage it, ESOL is set up specifically to enable students to
connect their own devices in their study bedrooms. For staff, there is no
clear organisation wide stance but, equally, there is nothing to prevent
or discourage it.

 

If you have any questions about the information provided, please do not
hesitate to get in touch with me at [2][Durham University request email].

 

Yours sincerely,

 

Durham Burt

Deputy Information and Data Protection Manager

Governance Support Unit

Durham University

 

 

show quoted sections