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Computer operating systems

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Res ipsa Loquitor

Dear West Mercia Police,

I am interested to know

- how many computers (desktops, laptops, tablets) are in the Force estate for use by officers and staff?
- which is the prevalent computer operating system across the constabulary (for example Microsoft Windows XP, WIndows7, Windows 10, iOS (Apple), Chrome or other);
- which version of that system is the default;
- regardless which system is the current default, whether there is an intention to move to Windows 10 and if so when and at what estimated cost.

If the force has commenced this move to Windows 10, what approximate proportion of devices are using Windows 10.

I am not seeking any personal information of any kind.

Yours faithfully,

Res ipsa Loquitor (Brian Speedwell)

Contact Us WMP, West Mercia Police

 

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·         Contact your local policing team using the [1]'My area' section

·         Contact the Firearms and Explosives Licensing Unit using our
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Make a complaint by emailing
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References

Visible links
1. https://www.westmercia.police.uk/myarea
2. https://www.westmercia.police.uk/email
3. https://www.warwickshire.police.uk/artic...

Contact Us WMP, West Mercia Police

Thank You for your email which has now been forwarded to our 'Freedom of Information' Dept

Regards
Contact Us 6863

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Information Compliance, West Mercia Police

 
Dear Mr Speedwell
 
FREEDOM OF INFORMATION REQUEST REFERENCE NOs: West Mercia Police 11942 and
Warwickshire Police 11943
 
I write in connection with your request for West Mercia Police and
Warwickshire Police information which was dated and received on 31st May
2019.
 
Your request will now be considered in accordance with the Freedom of
Information Act 2000 (the Act). 
 
Please note that due to an unprecedented number of requests being received
for subject access and FOI, for the foreseeable future requests are now
being triaged and addressed in the following order; Subject Access
requests and then FOI requests.  Every effort will be made to meet our
statutory timescales for responses, subject to the information not being
exempt or containing a reference to a third party. and we ask for your
understanding.
We will aim to provide the information within 20 working days as required
by the Freedom of Information Act.
 
There may be a fee payable for the retrieval, collation and provision of
the information you request.  If this is the case you will be informed and
the 20 working day timescale will be suspended until we receive payment
from you. If you chose not to make payment then your request will remain
unanswered.
 
Some requests may also require either full or partial transference to
another public authority in order to answer your query in the fullest
possible way. Again, you will be informed if this is the case.
 
Should you have any further enquiries concerning this matter, please write
or telephone the Information Compliance Unit quoting the reference number
above.
 
 
Yours sincerely
 
Information Compliance Administrator
Information Compliance Unit
Warwickshire Police & West Mercia Police
P O Box 55
Hindlip  WR3 8SP
 
DD 01905 331545 (Ext. 2545)
 
 
 

Information Compliance, West Mercia Police

Dear Mr Speedwell

FREEDOM OF INFORMATION REQUEST REFERENCE NOs:  West Mercia Police 11942
and Warwickshire Police 11943

I write in connection with your requests for information which were
received on 31^st May 2019.  Please find below the responses to your
requests for West Mercia Police and Warwickshire Police information:

I am interested to know

 

- how many computers (desktops, laptops, tablets) are in the Force estate
for use by officers and staff?

- which is the prevalent computer operating system across the constabulary
(for example Microsoft Windows XP, WIndows7, Windows 10, iOS (Apple),
Chrome or other);

- which version of that system is the default;

- regardless which system is the current default, whether there is an
intention to move to Windows 10 and if so when and at what estimated cost.

 

If the force has commenced this move to Windows 10, what approximate
proportion of devices are using Windows 10.

 

 

 

REPLY:

 

The Alliance can neither confirm nor deny that information is held
relevant to your request as the duty in Section 1(1)(a) of the Freedom of
Information Act 2000 does not apply by virtue of the following
exemptions: 

 

Section 24(2) National Security

 

Section 31(3) Law Enforcement

 

Sections 24 and 31 being prejudice based qualified exemptions, both
evidence of harm and public interest considerations need to be articulated
to the applicant.

 

Harm in Confirming or Denying that Information is held

 

Policing is an information-led activity, and information assurance (which
includes information security) is fundamental to how the Police Service
manages the challenges faced.  In order to comply with statutory
requirements, the College of Policing Authorised Professional Practice for
Information Assurance has been put in place to ensure the delivery of core
operational policing by providing appropriate and consistent protection
for the information assets of member organisations, see below link:

 

[1]https://www.app.college.police.uk/app-co...

 

To confirm or deny whether the Alliance uses a certain operating system
would identify vulnerable computer systems and provide actual knowledge,
or not, that this software is used within individual force areas.   In
addition, this would have a huge impact on the effective delivery of
operational law enforcement as it would leave forces open to cyberattack
which could render computer devices obsolete.

 

This type of information would be extremely beneficial to offenders,
including terrorists and terrorist organisations.  It is vitally important
that information sharing takes place with other police forces and security
bodies within the UK to support counter-terrorism measures in the fight to
deprive terrorist networks of their ability to commit crime.

 

To confirm or deny whether or not the Alliance relies on a certain
operating system would be extremely useful to those involved in terrorist
activity as it would enable them to map vulnerable information security
databases.

 

Public Interest Considerations

 

Section 24(2) National Security

 

Factors favour complying with Section 1(1)(a) confirming that information
is held

 

The public are entitled to know how public funds are spent and how
resources are distributed within an area of policing.  To confirm whether
the Alliance utilises Windows XP/7 would enable the general public to hold
the Alliance by highlighting forces who use out of date software.   In the
current financial climate of cuts and with the call for transparency of
public spending this would enable improved public debate into this
subject.

 

Factors against complying with Section 1(1)(a) confirming or denying that
information is held

 

Security measures are put in place to protect the community we serve.  As
evidenced within the harm to confirm information is held would highlight
to terrorists and individuals intent on carrying out criminal activity
vulnerabilities within the Alliance. 

 

Taking into account the current security climate within the United
Kingdom, no information (such as the citing of an exemption which confirms
information pertinent to this request is held, or conversely, stating ‘no
information is held’) which may aid a terrorist should be disclosed.  To
what extent this information may aid a terrorist is unknown, but it is
clear that it will have an impact on a force’s ability to monitor
terrorist activity. 

 

Irrespective of what information is or isn’t held, the public entrust the
Police Service to make appropriate decisions with regard to their safety
and protection and the only way of reducing risk is to be cautious with
what is placed into the public domain. 

 

The cumulative effect of terrorists gathering information from various
sources would be even more impactive when linked to other information
gathered from various sources about terrorism.  The more information
disclosed over time will give a more detailed account of the tactical
infrastructure of not only a force area, but also the country as a whole.

 

Any incident that results from such a disclosure would, by default, affect
National Security.

 

Section 31(3) Law Enforcement

 

Factors favouring complying with Section 1(1)(a) confirming that
information is held

 

Confirming that information exists relevant to this request would lead to
a better informed public which may encourage individuals to provide
intelligence in order to reduce the risk of police networks being hacked. 

 

Factors against complying with Section 1(1)(a) neither confirming nor
denying that information is held

 

Confirmation or denial that information is held in this case would suggest
the Alliance take their responsibility to protect information and
information systems from unauthorised access, destruction, etc.,
dismissively and inappropriately.

 

Balancing Test

 

The points above highlight the merits of confirming or denying the
requested information exists.  The Police Service is charged with
enforcing the law, preventing and detecting crime and protecting the
communities we serve.  As part of that policing purpose, information is
gathered which can be highly sensitive relating to high profile
investigative activity.

 

Weakening the mechanisms used to monitor any type of criminal activity,
and specifically terrorist activity would place the security of the
country at an increased level of danger. 

 

In order to comply with statutory requirements and to meet NPCC
expectation of the Police Service with regard to the management of
information security a national policy approved by the College of Policing
titled National Policing Community Security Policy has been put in place. 
This policy has been constructed to ensure the delivery of core
operational policing by providing appropriate and consistent protection
for the information assets of member organisations.  A copy of this can be
found at the below link:

 

[2]http://library.college.police.uk/docs/AP...

 

In addition, anything that places that confidence at risk, no matter how
generic, would undermine any trust or confidence individuals have in the
Police Service. 

 

Therefore, at this moment in time, it is our opinion that for these issues
the balance test favours neither confirming nor denying that information
is held.

 

 

Please accept my apology for the late reply.

Every effort has been made to ensure that the information provided is as
accurate as possible.

Your attention is drawn to the below which details your right of
complaint.

Should you have any further enquiries concerning this matter, please write
or telephone the Information Compliance Unit quoting the reference number
above.

Yours sincerely

 

Victoria Lewis

Information Compliance Unit
Warwickshire Police & West Mercia Police

PO Box 55

Hindlip

Worcester

WR3 8SP

01905 331545 / 331565 / 331559

 

 

West Mercia Police in complying with their statutory duty under sections 1
and 11 of the Freedom of Information Act 2000 to release the enclosed
information will not breach the Copyright, Designs and Patents Act 1988.
However, the rights of the copyright owner of the enclosed information
will continue to be protected by law. Applications for the copyright
owner’s written permission to reproduce any part of the attached
information should be addressed to The Force Solicitor, West Mercia Police
Headquarters, PO Box 55, Hindlip, Worcester, WR3 8SP.

COMPLAINT RIGHTS

Are you unhappy with how your request has been handled or do you think the
decision is incorrect?

You have the right to require West Mercia Police (WMP) to review their
decision.

Prior to lodging a formal complaint you are welcome and encouraged to
discuss the decision with the person that dealt with your request.

Ask to have the decision looked at again -

The quickest and easiest way to have the decision looked at again is to
contact the person named at the end of your decision letter.

That person will be able to discuss the decision, explain any issues and
assist with any problems.

Complaint

If you are dissatisfied with the handling procedures or the decision of
WMP made under the Freedom of Information Act 2000 (the Act) regarding
access to information, you can lodge a complaint with WMP to have the
decision reviewed. WMP must be notified of your intention to complain
within 20 working days of the date of its response to your Freedom of
Information request. Complaints should be made in writing and addressed
to:

West Mercia Police Headquarters

Information Compliance Unit

Hindlip Hall

Hindlip

PO Box 55

Worcester

WR3 8SP

or

Email:  [West Mercia Police request email]

In all possible circumstances, WMP will aim to respond to your complaint
within 20 working days.

The Information Commissioner

After lodging a complaint with WMP if you are still dissatisfied with the
decision you may make application to the Information Commissioner for a
decision on whether the request for information has been dealt with in
accordance with the requirements of the Act.

For information on how to make application to the Information Commissioner
please visit their website at https://ico.org.uk/ Alternatively, phone or
write to:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Phone: 0303 123 1113 (local rate) or 01625 545745 if you prefer to use a
national rate number

Fax:     01625 524 510

 

 

 

 

References

Visible links
1. https://www.app.college.police.uk/app-co...
2. http://library.college.police.uk/docs/AP...

Information Compliance, West Mercia Police

Dear Mr Speedwell

FREEDOM OF INFORMATION REQUEST REFERENCE NOs:  West Mercia Police 11942
and Warwickshire Police 11943

I write in connection with your requests for information which were
received on 31^st May 2019.  Please find below the responses to your
requests for West Mercia Police and Warwickshire Police information:

I am interested to know

 

- how many computers (desktops, laptops, tablets) are in the Force estate
for use by officers and staff?

- which is the prevalent computer operating system across the constabulary
(for example Microsoft Windows XP, WIndows7, Windows 10, iOS (Apple),
Chrome or other);

- which version of that system is the default;

- regardless which system is the current default, whether there is an
intention to move to Windows 10 and if so when and at what estimated cost.

 

If the force has commenced this move to Windows 10, what approximate
proportion of devices are using Windows 10.

 

 

 

REPLY:

 

The Alliance can neither confirm nor deny that information is held
relevant to your request as the duty in Section 1(1)(a) of the Freedom of
Information Act 2000 does not apply by virtue of the following
exemptions: 

 

Section 24(2) National Security

 

Section 31(3) Law Enforcement

 

Sections 24 and 31 being prejudice based qualified exemptions, both
evidence of harm and public interest considerations need to be articulated
to the applicant.

 

Harm in Confirming or Denying that Information is held

 

Policing is an information-led activity, and information assurance (which
includes information security) is fundamental to how the Police Service
manages the challenges faced.  In order to comply with statutory
requirements, the College of Policing Authorised Professional Practice for
Information Assurance has been put in place to ensure the delivery of core
operational policing by providing appropriate and consistent protection
for the information assets of member organisations, see below link:

 

[1]https://www.app.college.police.uk/app-co...

 

To confirm or deny whether the Alliance uses a certain operating system
would identify vulnerable computer systems and provide actual knowledge,
or not, that this software is used within individual force areas.   In
addition, this would have a huge impact on the effective delivery of
operational law enforcement as it would leave forces open to cyberattack
which could render computer devices obsolete.

 

This type of information would be extremely beneficial to offenders,
including terrorists and terrorist organisations.  It is vitally important
that information sharing takes place with other police forces and security
bodies within the UK to support counter-terrorism measures in the fight to
deprive terrorist networks of their ability to commit crime.

 

To confirm or deny whether or not the Alliance relies on a certain
operating system would be extremely useful to those involved in terrorist
activity as it would enable them to map vulnerable information security
databases.

 

Public Interest Considerations

 

Section 24(2) National Security

 

Factors favour complying with Section 1(1)(a) confirming that information
is held

 

The public are entitled to know how public funds are spent and how
resources are distributed within an area of policing.  To confirm whether
the Alliance utilises Windows XP/7 would enable the general public to hold
the Alliance by highlighting forces who use out of date software.   In the
current financial climate of cuts and with the call for transparency of
public spending this would enable improved public debate into this
subject.

 

Factors against complying with Section 1(1)(a) confirming or denying that
information is held

 

Security measures are put in place to protect the community we serve.  As
evidenced within the harm to confirm information is held would highlight
to terrorists and individuals intent on carrying out criminal activity
vulnerabilities within the Alliance. 

 

Taking into account the current security climate within the United
Kingdom, no information (such as the citing of an exemption which confirms
information pertinent to this request is held, or conversely, stating ‘no
information is held’) which may aid a terrorist should be disclosed.  To
what extent this information may aid a terrorist is unknown, but it is
clear that it will have an impact on a force’s ability to monitor
terrorist activity. 

 

Irrespective of what information is or isn’t held, the public entrust the
Police Service to make appropriate decisions with regard to their safety
and protection and the only way of reducing risk is to be cautious with
what is placed into the public domain. 

 

The cumulative effect of terrorists gathering information from various
sources would be even more impactive when linked to other information
gathered from various sources about terrorism.  The more information
disclosed over time will give a more detailed account of the tactical
infrastructure of not only a force area, but also the country as a whole.

 

Any incident that results from such a disclosure would, by default, affect
National Security.

 

Section 31(3) Law Enforcement

 

Factors favouring complying with Section 1(1)(a) confirming that
information is held

 

Confirming that information exists relevant to this request would lead to
a better informed public which may encourage individuals to provide
intelligence in order to reduce the risk of police networks being hacked. 

 

Factors against complying with Section 1(1)(a) neither confirming nor
denying that information is held

 

Confirmation or denial that information is held in this case would suggest
the Alliance take their responsibility to protect information and
information systems from unauthorised access, destruction, etc.,
dismissively and inappropriately.

 

Balancing Test

 

The points above highlight the merits of confirming or denying the
requested information exists.  The Police Service is charged with
enforcing the law, preventing and detecting crime and protecting the
communities we serve.  As part of that policing purpose, information is
gathered which can be highly sensitive relating to high profile
investigative activity.

 

Weakening the mechanisms used to monitor any type of criminal activity,
and specifically terrorist activity would place the security of the
country at an increased level of danger. 

 

In order to comply with statutory requirements and to meet NPCC
expectation of the Police Service with regard to the management of
information security a national policy approved by the College of Policing
titled National Policing Community Security Policy has been put in place. 
This policy has been constructed to ensure the delivery of core
operational policing by providing appropriate and consistent protection
for the information assets of member organisations.  A copy of this can be
found at the below link:

 

[2]http://library.college.police.uk/docs/AP...

 

In addition, anything that places that confidence at risk, no matter how
generic, would undermine any trust or confidence individuals have in the
Police Service. 

 

Therefore, at this moment in time, it is our opinion that for these issues
the balance test favours neither confirming nor denying that information
is held.

 

 

Please accept my apology for the late reply.

Every effort has been made to ensure that the information provided is as
accurate as possible.

Your attention is drawn to the below which details your right of
complaint.

Should you have any further enquiries concerning this matter, please write
or telephone the Information Compliance Unit quoting the reference number
above.

Yours sincerely

 

Victoria Lewis

Information Compliance Unit
Warwickshire Police & West Mercia Police

PO Box 55

Hindlip

Worcester

WR3 8SP

01905 331545 / 331565 / 331559

 

 

West Mercia Police in complying with their statutory duty under sections 1
and 11 of the Freedom of Information Act 2000 to release the enclosed
information will not breach the Copyright, Designs and Patents Act 1988.
However, the rights of the copyright owner of the enclosed information
will continue to be protected by law. Applications for the copyright
owner’s written permission to reproduce any part of the attached
information should be addressed to The Force Solicitor, West Mercia Police
Headquarters, PO Box 55, Hindlip, Worcester, WR3 8SP.

COMPLAINT RIGHTS

Are you unhappy with how your request has been handled or do you think the
decision is incorrect?

You have the right to require West Mercia Police (WMP) to review their
decision.

Prior to lodging a formal complaint you are welcome and encouraged to
discuss the decision with the person that dealt with your request.

Ask to have the decision looked at again -

The quickest and easiest way to have the decision looked at again is to
contact the person named at the end of your decision letter.

That person will be able to discuss the decision, explain any issues and
assist with any problems.

Complaint

If you are dissatisfied with the handling procedures or the decision of
WMP made under the Freedom of Information Act 2000 (the Act) regarding
access to information, you can lodge a complaint with WMP to have the
decision reviewed. WMP must be notified of your intention to complain
within 20 working days of the date of its response to your Freedom of
Information request. Complaints should be made in writing and addressed
to:

West Mercia Police Headquarters

Information Compliance Unit

Hindlip Hall

Hindlip

PO Box 55

Worcester

WR3 8SP

or

Email:  [West Mercia Police request email]

In all possible circumstances, WMP will aim to respond to your complaint
within 20 working days.

The Information Commissioner

After lodging a complaint with WMP if you are still dissatisfied with the
decision you may make application to the Information Commissioner for a
decision on whether the request for information has been dealt with in
accordance with the requirements of the Act.

For information on how to make application to the Information Commissioner
please visit their website at https://ico.org.uk/ Alternatively, phone or
write to:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Phone: 0303 123 1113 (local rate) or 01625 545745 if you prefer to use a
national rate number

Fax:     01625 524 510

 

 

 

 

References

Visible links
1. https://www.app.college.police.uk/app-co...
2. http://library.college.police.uk/docs/AP...

Information Compliance, West Mercia Police

 

Dear Mr Speedwell

FREEDOM OF INFORMATION REQUEST REFERENCE NOs:  West Mercia Police 11942
and Warwickshire Police 11943

I write in connection with your requests for information which were
received on 31^st May 2019.  Please find below the responses to your
requests for West Mercia Police and Warwickshire Police information:

I am interested to know

 

- how many computers (desktops, laptops, tablets) are in the Force estate
for use by officers and staff?

- which is the prevalent computer operating system across the constabulary
(for example Microsoft Windows XP, WIndows7, Windows 10, iOS (Apple),
Chrome or other);

- which version of that system is the default;

- regardless which system is the current default, whether there is an
intention to move to Windows 10 and if so when and at what estimated cost.

 

If the force has commenced this move to Windows 10, what approximate
proportion of devices are using Windows 10.

 

 

 

REPLY:

 

The Alliance can neither confirm nor deny that information is held
relevant to your request as the duty in Section 1(1)(a) of the Freedom of
Information Act 2000 does not apply by virtue of the following
exemptions: 

 

Section 24(2) National Security

 

Section 31(3) Law Enforcement

 

Sections 24 and 31 being prejudice based qualified exemptions, both
evidence of harm and public interest considerations need to be articulated
to the applicant.

 

Harm in Confirming or Denying that Information is held

 

Policing is an information-led activity, and information assurance (which
includes information security) is fundamental to how the Police Service
manages the challenges faced.  In order to comply with statutory
requirements, the College of Policing Authorised Professional Practice for
Information Assurance has been put in place to ensure the delivery of core
operational policing by providing appropriate and consistent protection
for the information assets of member organisations, see below link:

 

[1]https://www.app.college.police.uk/app-co...

 

To confirm or deny whether the Alliance uses a certain operating system
would identify vulnerable computer systems and provide actual knowledge,
or not, that this software is used within individual force areas.   In
addition, this would have a huge impact on the effective delivery of
operational law enforcement as it would leave forces open to cyberattack
which could render computer devices obsolete.

 

This type of information would be extremely beneficial to offenders,
including terrorists and terrorist organisations.  It is vitally important
that information sharing takes place with other police forces and security
bodies within the UK to support counter-terrorism measures in the fight to
deprive terrorist networks of their ability to commit crime.

 

To confirm or deny whether or not the Alliance relies on a certain
operating system would be extremely useful to those involved in terrorist
activity as it would enable them to map vulnerable information security
databases.

 

Public Interest Considerations

 

Section 24(2) National Security

 

Factors favour complying with Section 1(1)(a) confirming that information
is held

 

The public are entitled to know how public funds are spent and how
resources are distributed within an area of policing.  To confirm whether
the Alliance utilises Windows XP/7 would enable the general public to hold
the Alliance by highlighting forces who use out of date software.   In the
current financial climate of cuts and with the call for transparency of
public spending this would enable improved public debate into this
subject.

 

Factors against complying with Section 1(1)(a) confirming or denying that
information is held

 

Security measures are put in place to protect the community we serve.  As
evidenced within the harm to confirm information is held would highlight
to terrorists and individuals intent on carrying out criminal activity
vulnerabilities within the Alliance. 

 

Taking into account the current security climate within the United
Kingdom, no information (such as the citing of an exemption which confirms
information pertinent to this request is held, or conversely, stating ‘no
information is held’) which may aid a terrorist should be disclosed.  To
what extent this information may aid a terrorist is unknown, but it is
clear that it will have an impact on a force’s ability to monitor
terrorist activity. 

 

Irrespective of what information is or isn’t held, the public entrust the
Police Service to make appropriate decisions with regard to their safety
and protection and the only way of reducing risk is to be cautious with
what is placed into the public domain. 

 

The cumulative effect of terrorists gathering information from various
sources would be even more impactive when linked to other information
gathered from various sources about terrorism.  The more information
disclosed over time will give a more detailed account of the tactical
infrastructure of not only a force area, but also the country as a whole.

 

Any incident that results from such a disclosure would, by default, affect
National Security.

 

Section 31(3) Law Enforcement

 

Factors favouring complying with Section 1(1)(a) confirming that
information is held

 

Confirming that information exists relevant to this request would lead to
a better informed public which may encourage individuals to provide
intelligence in order to reduce the risk of police networks being hacked. 

 

Factors against complying with Section 1(1)(a) neither confirming nor
denying that information is held

 

Confirmation or denial that information is held in this case would suggest
the Alliance take their responsibility to protect information and
information systems from unauthorised access, destruction, etc.,
dismissively and inappropriately.

 

Balancing Test

 

The points above highlight the merits of confirming or denying the
requested information exists.  The Police Service is charged with
enforcing the law, preventing and detecting crime and protecting the
communities we serve.  As part of that policing purpose, information is
gathered which can be highly sensitive relating to high profile
investigative activity.

 

Weakening the mechanisms used to monitor any type of criminal activity,
and specifically terrorist activity would place the security of the
country at an increased level of danger. 

 

In order to comply with statutory requirements and to meet NPCC
expectation of the Police Service with regard to the management of
information security a national policy approved by the College of Policing
titled National Policing Community Security Policy has been put in place. 
This policy has been constructed to ensure the delivery of core
operational policing by providing appropriate and consistent protection
for the information assets of member organisations.  A copy of this can be
found at the below link:

 

[2]http://library.college.police.uk/docs/AP...

 

In addition, anything that places that confidence at risk, no matter how
generic, would undermine any trust or confidence individuals have in the
Police Service. 

 

Therefore, at this moment in time, it is our opinion that for these issues
the balance test favours neither confirming nor denying that information
is held.

 

 

Please accept my apology for the late reply.

Every effort has been made to ensure that the information provided is as
accurate as possible.

Your attention is drawn to the below which details your right of
complaint.

Should you have any further enquiries concerning this matter, please write
or telephone the Information Compliance Unit quoting the reference number
above.

Yours sincerely

 

Victoria Lewis

Information Compliance Unit
Warwickshire Police & West Mercia Police

PO Box 55

Hindlip

Worcester

WR3 8SP

01905 331545 / 331565 / 331559

 

 

West Mercia Police in complying with their statutory duty under sections 1
and 11 of the Freedom of Information Act 2000 to release the enclosed
information will not breach the Copyright, Designs and Patents Act 1988.
However, the rights of the copyright owner of the enclosed information
will continue to be protected by law. Applications for the copyright
owner’s written permission to reproduce any part of the attached
information should be addressed to The Force Solicitor, West Mercia Police
Headquarters, PO Box 55, Hindlip, Worcester, WR3 8SP.

COMPLAINT RIGHTS

Are you unhappy with how your request has been handled or do you think the
decision is incorrect?

You have the right to require West Mercia Police (WMP) to review their
decision.

Prior to lodging a formal complaint you are welcome and encouraged to
discuss the decision with the person that dealt with your request.

Ask to have the decision looked at again -

The quickest and easiest way to have the decision looked at again is to
contact the person named at the end of your decision letter.

That person will be able to discuss the decision, explain any issues and
assist with any problems.

Complaint

If you are dissatisfied with the handling procedures or the decision of
WMP made under the Freedom of Information Act 2000 (the Act) regarding
access to information, you can lodge a complaint with WMP to have the
decision reviewed. WMP must be notified of your intention to complain
within 20 working days of the date of its response to your Freedom of
Information request. Complaints should be made in writing and addressed
to:

West Mercia Police Headquarters

Information Compliance Unit

Hindlip Hall

Hindlip

PO Box 55

Worcester

WR3 8SP

or

Email:  [3][West Mercia Police request email]

In all possible circumstances, WMP will aim to respond to your complaint
within 20 working days.

The Information Commissioner

After lodging a complaint with WMP if you are still dissatisfied with the
decision you may make application to the Information Commissioner for a
decision on whether the request for information has been dealt with in
accordance with the requirements of the Act.

For information on how to make application to the Information Commissioner
please visit their website at [4]https://ico.org.uk/ Alternatively, phone
or write to:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Phone: 0303 123 1113 (local rate) or 01625 545745 if you prefer to use a
national rate number

Fax:     01625 524 510

 

 

 

 

References

Visible links
1. https://www.app.college.police.uk/app-co...
2. http://library.college.police.uk/docs/AP...
3. mailto:[West Mercia Police request email]
4. https://ico.org.uk/

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