Computer Assisted Facilities Management system

Matthew Dickinson made this Freedom of Information request to Mid Essex Hospital Services NHS Trust

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear Mid Essex Hospital Services NHS Trust,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

In order to assist you with this request, I am outlining my query as specifically as possible.
Please can you provide information on the following:

1. Does your NHS Trust use a computer assisted facilities management system?
2. If no, are there ongoing plans to purchase a computer assisted facilities management system in the future?
3. What is the name of the computer assisted facilities management system (product name) and which company is it purchased from?
4. Provide brief information on the process in use at the NHS Trust to manage reactive and planned maintenance work including how this is recorded and scheduled.
5. Value of the current contract, date of commencement and date of expiry.
6. Who is responsible for ensuring the computer assisted facilities management system meets the NHS Trust’s requirements?

I would like the above information to be provided to me via email.

If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.

I understand that you are required to respond to my request within the 20 working days after receipt. I would be grateful if you could confirm that you have received this request.
If you have any queries please don’t hesitate to contact me via email or phone and I will be happy to clarify what I am asking for, my details are outlined below.

Thank you for your time and I look forward to your response.

Yours faithfully,

Matthew Dickinson

MEHT FOI (RQ8) Mid Essex Hospital, Mid Essex Hospital Services NHS Trust

 Dear Requester

 

Thank you for your email and request for information under the Freedom of
Information Act.

Your request has been acknowledged.  Normal Freedom of Information
timescales apply from receipt of your request (20 working days) into this
MEHT FOI mailbox.

We look forward to dealing with your request.  Please
contact [1][Mid Essex Hospital Services NHS Trust request email] with any queries.

With kind regards
Rebecca Pascoe Youell
Public Information Manager

 

Information in this message may contain confidential and privileged
information. If you are not the intended recipient please accept our
apologies; please do not disclose, copy or distribute information in this
e-mail or take any action in reliance on its contents: to do so is
strictly prohibited and may be unlawful. Please inform us that this
message has gone astray before deleting it. Content of emails received by
this Trust will be subject to disclosure under the Freedom of Information
Act 2000. Unless the information is legally exempt from disclosure,
confidentiality of this e-mail and your reply cannot be guaranteed. Thank
you for your co-operation.

References

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1. mailto:[Mid Essex Hospital Services NHS Trust request email]

Matthew Dickinson

Dear Mid Essex Hospital Services NHS Trust,

The 20 days legislation has now passed, please could you respond asap.

Yours faithfully,

Matthew Dickinson

MEHT FOI (RQ8) Mid Essex Hospital, Mid Essex Hospital Services NHS Trust

Mr Dickinson

I have been chasing this for you.

I have again contacted the IT department to get hold of this for you as a matter of urgency.

If I can be of assistance in the meantime please let me know.

Rebecca
Rebecca Pascoe-Youell

Public Information Manager
Corporate Department

Freedom of Information Requests to be emailed to: [email address]

South Wing - Level 3, Room 42, B346
01245 51(4536) [email address]

Normal working days – Tuesday, Wednesday and Thursday

show quoted sections

MEHT FOI (RQ8) Mid Essex Hospital, Mid Essex Hospital Services NHS Trust

Good morning / afternoon

Thank you for your request for information under the Freedom of Information Act.

Please accept our sincere apologies for the delay you have incurred in receiving this response.

Please find our response attached / beneath.

1. Does your NHS Trust use a computer assisted facilities management system? No – we use/have access to a system which is managed by our PFI provider Bouygues
2. If no, are there ongoing plans to purchase a computer assisted facilities management system in the future? No
3. What is the name of the computer assisted facilities management system (product name) and which company is it purchased from? Maximo
4. Provide brief information on the process in use at the NHS Trust to manage reactive and planned maintenance work including how this is recorded and scheduled. End user contacts the Bouygues via the Bouygues HD where a CAFM docket is created for the issue, this is then forwarded to the Estates department via email, which will be issued to the relevant trades person, for investigation and rectification.
5. Value of the current contract, date of commencement and date of expiry. Not our system therefore this information is not available to us.
6. Who is responsible for ensuring the computer assisted facilities management system meets the NHS Trust’s requirements? Chief Information Officer

If you are not satisfied with this response you may request an independent internal review by a senior member of the Trust staff who has had no involvement in dealing with your request. We aim to deal with FOI appeals within 20 days of receipt. Emails should be clearly marked ‘Internal Review ' and sent to [email address] Should you remain dissatisfied after this internal review, you will have a right of complaint to the Information Commissioner. Further information is available at: Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK95AF Telephone: 01625 545 700 - www.informationcommissioner.gov.uk

If you have any other queries please do not hesitate to contact me again.
Kind regards
Rebecca Pascoe | Public Information Manager | Corporate
Mid and South Essex University Hospitals Group
South Wing – Level 3 – Room R42 – B346
Broomfield Hospital, Chelmsford, Essex CM1 7ET
Tel: 01245 524900 ext 4536
[email address]

Information in this message may contain confidential and privileged information. If you are not the intended recipient please accept our apologies; please do not disclose, copy or distribute information in this e-mail or take any action in reliance on its contents: to do so is strictly prohibited and may be unlawful. Please inform us that this message has gone astray before deleting it. Content of emails received by this Trust will be subject to disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, confidentiality of this e-mail and your reply cannot be guaranteed. Thank you for your co-operation.