Computer Assisted Facilities Management system

The request was successful.

Matthew Dickinson

Dear Gloucestershire Care Services NHS Trust,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

In order to assist you with this request, I am outlining my query as specifically as possible.
Please can you provide information on the following:

1. Does your NHS Trust use a computer assisted facilities management system?
2. If no, are there ongoing plans to purchase a computer assisted facilities management system in the future?
3. What is the name of the computer assisted facilities management system (product name) and which company is it purchased from?
4. Provide brief information on the process in use at the NHS Trust to manage reactive and planned maintenance work including how this is recorded and scheduled.
5. Value of the current contract, date of commencement and date of expiry.
6. Who is responsible for ensuring the computer assisted facilities management system meets the NHS Trust’s requirements?

I would like the above information to be provided to me via email.

If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.

I understand that you are required to respond to my request within the 20 working days after receipt. I would be grateful if you could confirm that you have received this request.
If you have any queries please don’t hesitate to contact me via email or phone and I will be happy to clarify what I am asking for, my details are outlined below.

Thank you for your time and I look forward to your response.

Yours faithfully,

Matthew Dickinson

Freedom of Information, Gloucestershire Care Services NHS Trust

1 Attachment

Gloucestershire Care Services NHS Trust

Edward Jenner Court

1010 Pioneer Avenue

Brockworth

Gloucester

GL3 4AW

Telephone:  0300 421 8357

[1]www.glos-care.nhs.uk

Dear Mr Dickinson,

 

Our Ref FOI-220-2019

 

I refer to your freedom of information request in your email below, which
you have made under the Freedom of Information Act 2000.

 

A final decision on your request would normally be sent to you within 4
weeks (20 days), where a week is defined as 5 working days excluding the
weekend and public holidays. This means that you can expect a response by
email no later than the 4^th March 2019.

 

There are some limited situations under the Freedom of Information Act
2000, where a final decision may take longer than 4 weeks.  If this occurs
in the case of your request, we will advise you promptly in writing
setting out the reason and the new decision date.

 

Should our final decision not reach you in time, please feel free to email
[2]mailto:[Gloucestershire Care Services NHS Trust request email]. to highlight any problems
that may have arisen.  If you have not heard from us once the allocated
time has expired, you are automatically entitled to appeal to the Deputy
Trust Secretary, Louise Moss either by letter to the above address or by
email for the attention of Louise Moss to
[3]mailto:[Gloucestershire Care Services NHS Trust request email].  for a review of this
matter.  This review proceeds on the legal basis that the initial request
is considered to be refused once the specified time for responding to it
has expired.  The review is a full and new examination of the matter
carried out by a more senior member of staff.

 

Thank you for your request.

 

Kind regards.

 

 

Freedom of Information Officer

on behalf of Gloucestershire Care Services NHS Trust

 

[4]www.glos-care.nhs.uk

[5]Email Footer 1 Strapline

 

 

 

 

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Freedom of Information, Gloucestershire Care Services NHS Trust

2 Attachments

Gloucestershire Care Services NHS Trust

Edward Jenner Court

1010 Pioneer Avenue

Brockworth

Gloucester

GL3 4AW

Telephone:  0300 421 8357

[1]www.glos-care.nhs.uk

Gloucestershire Care Services NHS Trust

Freedom of Information FOI-220-2019

 

Dear Mr Dickenson,

 

Thank you for your Freedom of Information request in your email received
by us on the 1^st February 2019 which we have considered in accordance
with the (FOIA) Freedom of Information Act 2000 - Chapter 36, Part 1,
Section 1(1)
[2]http://www.legislation.gov.uk/ukpga/2000... .  You
have requested the following information:

 

1. Does your NHS Trust use a computer assisted facilities management
system?

2.If no, are there ongoing plans to purchase a computer assisted
facilities management system in the future?

3.What is the name of the computer assisted facilities management system
(product name) and which company is it purchased from?

4.Provide brief information on the process in use at the NHS Trust to
manage reactive and planned maintenance work including how this is
recorded and scheduled. 

5.Value of the current contract, date of commencement and date of expiry.

6.Who is responsible for ensuring the computer assisted facilities
management system meets the NHS Trust’s requirements?

 

 

Our Response

 

Our interpretation of your request is in the attached document:
FOI-220-2019 Response.

 

This concludes our response to your request.

 

If you are not satisfied with the service that you have received in
response to your freedom of information request, it is open to you to make
a complaint and request a formal review of our decisions. 

If you choose to do this, then you should email [3]freedom of information
or write to Louise Moss - Deputy Trust Secretary, at the above address
within 28 days of your receipt of this reply. 

Please remember to quote the FOI reference number above in any future
communication.  Reviews of decisions made in relation to information
requests are carried out by a person who was not involved

in the original decision-making about the request.

 

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a review of the decision. 
Generally the Information Commissioner will not make a decision unless you

have exhausted the local complaints procedure.  The address of the
Commissioner’s office is:

 

Information Commissioner's Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

[4]www.ico.gov.uk

 

Thank you for your enquiry.

 

Your sincerely

 

Freedom of Information Officer

on behalf of Gloucestershire Care Services NHS Trust

 

[5]www.glos-care.nhs.uk

[6]Email Footer 1 Strapline

 

 

 

 

 

 

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