Computer Assisted Facilities Management system
Dear The Queen Elizabeth Hospital, King’s Lynn, NHS Foundation Trust,
I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.
In order to assist you with this request, I am outlining my query as specifically as possible.
Please can you provide information on the following:
1. Does your NHS Trust use a computer assisted facilities management system?
2. If no, are there ongoing plans to purchase a computer assisted facilities management system in the future?
3. What is the name of the computer assisted facilities management system (product name) and which company is it purchased from?
4. Provide brief information on the process in use at the NHS Trust to manage reactive and planned maintenance work including how this is recorded and scheduled.
5. Value of the current contract, date of commencement and date of expiry.
6. Who is responsible for ensuring the computer assisted facilities management system meets the NHS Trust’s requirements?
I would like the above information to be provided to me via email.
If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.
I understand that you are required to respond to my request within the 20 working days after receipt. I would be grateful if you could confirm that you have received this request.
If you have any queries please don’t hesitate to contact me via email or phone and I will be happy to clarify what I am asking for, my details are outlined below.
Thank you for your time and I look forward to your response.
Yours faithfully,
Matthew Dickinson
Dear Matthew
Thank you for your FOI Request which is now receiving attention.
Regards
Martin Heywood
Legal Services Manager
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust
Gayton Road
Kings Lynn
PE30 4ET
Email: [email address]
Tel: 01553 613521
Fax : 01553 613426
Web : www.qehkl.nhs.uk
Dear Heywood, Martin,
The 20 days legislation has now passed, please could you respond asap.
Yours sincerely,
Matthew Dickinson
Dear Sirs
Apologies for the delay. I am expediting this.
Regards
Martin Heywood
Legal Services Manager
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust
Gayton Road
Kings Lynn
PE30 4ET
Email: [email address]
Tel: 01553 613521
Fax : 01553 613426
Web : www.qehkl.nhs.uk
Dear Matthew
Apologies for the delay. Please find the replies to your queries below.
1.Does your NHS Trust use a computer assisted facilities management
system? Yes
2.If no, are there ongoing plans to purchase a computer assisted
facilities management system in the future? N/A
3.What is the name of the computer assisted facilities management system
(product name) and which company is it purchased from? Askey- Eclipse FM
4.Provide brief information on the process in use at the NHS Trust to
manage reactive and planned maintenance work including how this is
recorded and scheduled. All PPM and reactive jobs are recorded on the
Eclipse system and all hard copies are stored for 5 years.
5.Value of the current contract, date of commencement and date of expiry.
The value of the contract is commercially sensitive information but the
renewal date was 1st April 2019.
6.Who is responsible for ensuring the computer assisted facilities
management system meets the NHS Trust’s requirements? The Deputy Director
of Estates.
Regards
Martin Heywood
Legal Services Manager
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust
Gayton Road
Kings Lynn
PE30 4ET
Email: [email address]
Tel: 01553 613521
Fax : 01553 613426
Web : www.qehkl.nhs.uk
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