Computer Assisted Facilities Management system

The request was successful.

Dear Royal Devon and Exeter NHS Foundation Trust,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

In order to assist you with this request, I am outlining my query as specifically as possible.
Please can you provide information on the following:

1. Does your NHS Trust use a computer assisted facilities management system?
2. If no, are there ongoing plans to purchase a computer assisted facilities management system in the future?
3. What is the name of the computer assisted facilities management system (product name) and which company is it purchased from?
4. Provide brief information on the process in use at the NHS Trust to manage reactive and planned maintenance work including how this is recorded and scheduled.
5. Value of the current contract, date of commencement and date of expiry.
6. Who is responsible for ensuring the computer assisted facilities management system meets the NHS Trust’s requirements?

I would like the above information to be provided to me via email.

If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.

I understand that you are required to respond to my request within the 20 working days after receipt. I would be grateful if you could confirm that you have received this request.
If you have any queries please don’t hesitate to contact me via email or phone and I will be happy to clarify what I am asking for, my details are outlined below.

Thank you for your time and I look forward to your response.

Yours faithfully,

Matthew Dickinson

Freedomofinformation (ROYAL DEVON AND EXETER NHS FOUNDATION TRUST), Royal Devon University Healthcare NHS Foundation Trust

Dear Sir,

Freedom of Information Act 2000/Environmental Information Regulations 2004
Reference Number: F1911

Thank you for your request, which was received the Royal Devon and Exeter NHS Foundation Trust on 25th February 2019.

We are processing your request in accordance with the Trust’s Freedom of Information Act 2000 and Environmental Information Regulations 2004 Procedures. You are entitled to receive our response as soon as possible, but by no later than 25th March 2019.

If you have any further queries or would like to discuss this further, please do not hesitate to contact us.

Kind regards

Information Governance Office
Room Q109
Royal Devon & Exeter NHS Foundation Trust, Barrack Road, Exeter, EX2 5DW

Tel: 01392 406229
FOI email address: [Royal Devon University Healthcare NHS Foundation Trust request email]

show quoted sections

Freedomofinformation (ROYAL DEVON AND EXETER NHS FOUNDATION TRUST), Royal Devon University Healthcare NHS Foundation Trust

2 Attachments

Dear Mr Dickinson,

Freedom of Information Act 2000/Environmental Information Regulations 2004
Reference Number: F1911.

I am writing in response to your request for information, which was received by the Royal Devon and Exeter NHS Foundation Trust on 25/02/2019.

Please find the Trust’s response to your request, attached.

If you are in any way dissatisfied with how your request has been handled, please let us know by responding to this email and requesting an internal review. All internal reviews are conducted by the Trust’s Information Governance Manager in accordance with the Trust’s Freedom of Information Act 2000 and Environmental Information Regulations 2004 Procedures. Complainants who remain dissatisfied with the Trust at the end of the internal review procedure have the right to take their complaint to the Information Commissioner’s Office.

I hope this information is of assistance to you.

Many thanks and kind regards

Caroline
Caroline Renton
Information Governance Office
Room Q109
Royal Devon & Exeter NHS Foundation Trust, Barrack Road, Exeter, EX2 5DW

Tel: 01392 402623
Please note change of FOI Email [Royal Devon University Healthcare NHS Foundation Trust request email]

show quoted sections

Freedomofinformation (ROYAL DEVON AND EXETER NHS FOUNDATION TRUST), Royal Devon University Healthcare NHS Foundation Trust

1 Attachment

Dear Mr Dickinson,

Freedom of Information Act 2000/Environmental Information Regulations 2004
Reference Number: F1911.

I am writing in response to your request for information, which was received by the Royal Devon and Exeter NHS Foundation Trust on 25/02/2019.

Please find the Trust’s response to your request, attached.

If you are in any way dissatisfied with how your request has been handled, please let us know by responding to this email and requesting an internal review. All internal reviews are conducted by the Trust’s Information Governance Manager in accordance with the Trust’s Freedom of Information Act 2000 and Environmental Information Regulations 2004 Procedures. Complainants who remain dissatisfied with the Trust at the end of the internal review procedure have the right to take their complaint to the Information Commissioner’s Office.

I hope this information is of assistance to you.

Many thanks and kind regards

Caroline
Caroline Renton
Information Governance Office
Room Q109
Royal Devon & Exeter NHS Foundation Trust, Barrack Road, Exeter, EX2 5DW

Tel: 01392 402623
Please note change of FOI Email [Royal Devon University Healthcare NHS Foundation Trust request email]

show quoted sections