Computer Assisted Facilities Management system

Matthew Dickinson made this Freedom of Information request to Barts Health NHS Trust

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Matthew Dickinson

Dear Barts Health NHS Trust,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

In order to assist you with this request, I am outlining my query as specifically as possible.
Please can you provide information on the following:

1. Does your NHS Trust use a computer assisted facilities management system?
2. If no, are there ongoing plans to purchase a computer assisted facilities management system in the future?
3. What is the name of the computer assisted facilities management system (product name) and which company is it purchased from?
4. Provide brief information on the process in use at the NHS Trust to manage reactive and planned maintenance work including how this is recorded and scheduled.
5. Value of the current contract, date of commencement and date of expiry.
6. Who is responsible for ensuring the computer assisted facilities management system meets the NHS Trust’s requirements?

I would like the above information to be provided to me via email.

If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.

I understand that you are required to respond to my request within the 20 working days after receipt. I would be grateful if you could confirm that you have received this request.
If you have any queries please don’t hesitate to contact me via email or phone and I will be happy to clarify what I am asking for, my details are outlined below.

Thank you for your time and I look forward to your response.

Yours faithfully,

Matthew Dickinson

Dear Mr Dickinson,
Your Request for Information: FOI-0073-19
Thank you for your recent request for information.  This will be processed
in accordance with the requirements of the Freedom of Information Act and
you will receive a response within the stipulated timescale.
The FOI Act defines a number of exemptions which may prevent the release
of the information you have requested. We will assess the material and if
any of the exemption categories apply, then the information may not be
released. We will tell you if that is so. If the information you request
refers to a third party then they may be consulted prior to a decision
being taken on whether or not to release the information to you. We will
let you know if that is the case and give you an indication of the
timescale for providing the information. There may be a fee payable for
the information you have requested. The fee must be paid before the
information is released. We will inform you if this is the case.
Information that we may provide in response to the Freedom of Information
Act request will be subject to copyright protection. You may ask if you
can re-use the information, perhaps for commercial purposes. Without the
necessary permission you can breach our copyright. To enquire about
re-using Trust information, please write to us at the above address or
e-mail [1][Barts Health NHS Trust request email].
If you have any queries then please contact us at
[2][Barts Health NHS Trust request email].
If you are dissatisfied on how your request has been handled, you can
complain in writing to The Information Governance Manager, Barts Health
NHS Trust:  E-mail [3][Barts Health NHS Trust request email].
Postal address:
The Information Governance Manager,
c/o Archives and Records Centre,
Barts Health NHS Trust,
Lower Ground Floor,
9 Prescot Street,
Aldgate, London E1 8PR
If, after  we have addressed your  complaint, you remain dissatisfied with
how we have responded, you are entitled to appeal to the Information
Commissioner (Tel: 01625 545 745). Details are shown at [4]
Yours faithfully,
Shareen Henry

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Dear FOI,

My request has now gone past the 20 days legislation, please could you reply to my request as soon as possible.

Yours sincerely,

Matthew Dickinson

Matthew Dickinson

Dear Barts Health NHS Trust,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Barts Health NHS Trust's handling of my FOI request 'Computer Assisted Facilities Management system'.

I have still not received a response to my FOI request dated 21st January 2019, please could you respond asap.

A full history of my FOI request and all correspondence is available on the Internet at this address:

Yours faithfully,

Matthew Dickinson

1 Attachment

Dear Mr Dickinson

Please find attached the Trust's response to your request.

We sincerely apologise for the delay in responding to your request. We trust that you are now satisfied with the response. However, if you still require an internal review, please let us know.

Yours sincerely

Maria Björklund
FOI Co-ordinator
Barts Health NHS Trust
9 Prescot Street
E1 8PR

T: 020 7480 4866
[Barts Health NHS Trust request email]
Please note our new Records Management email address – [email address]

See our Records Management pages on the intranet here.

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