Computer Assisted Facilities Management system

Matthew Dickinson made this Freedom of Information request to North Cumbria University Hospitals NHS Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear North Cumbria University Hospitals NHS Trust,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

In order to assist you with this request, I am outlining my query as specifically as possible.
Please can you provide information on the following:

1. Does your NHS Trust use a computer assisted facilities management system?
2. If no, are there ongoing plans to purchase a computer assisted facilities management system in the future?
3. What is the name of the computer assisted facilities management system (product name) and which company is it purchased from?
4. Provide brief information on the process in use at the NHS Trust to manage reactive and planned maintenance work including how this is recorded and scheduled.
5. Value of the current contract, date of commencement and date of expiry.
6. Who is responsible for ensuring the computer assisted facilities management system meets the NHS Trust’s requirements?

I would like the above information to be provided to me via email.

If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.

I understand that you are required to respond to my request within the 20 working days after receipt. I would be grateful if you could confirm that you have received this request.
If you have any queries please don’t hesitate to contact me via email or phone and I will be happy to clarify what I am asking for, my details are outlined below.

Thank you for your time and I look forward to your response.

Yours faithfully,

Matthew Dickinson

FOI.requests (RNL) North Cumbria University Hospitals, North Cumbria University Hospitals NHS Trust

"Thank you for your e-mail which we will consider under the Freedom of
Information Act 2000 and respond to you within the specified timescales.

In some circumstances, if we are unable to answer your enquiry directly,
it may be necessary for us to forward your e-mail to another department
who will contact you.

Please note, this mail box is monitored during weekday office hours. "

Heron Rhia (RNL) North Cumbria University Hospitals, North Cumbria University Hospitals NHS Trust

Thank you for your email. Please note that I am out of the office until
Monday 18 February 2019.

If you have an urgent enquiry during office hours, please call 01228
814344 or email [email address]

 If you have an out of hours media enquiry, please call 01228 523444 and
ask to speak to the director on-call.

Otherwise, I will respond to your email as soon as I can.

Best wishes Rhia

FOI.requests (RNL) North Cumbria University Hospitals, North Cumbria University Hospitals NHS Trust

1 Attachment

Thank you for your request for information, which is being processed under
the terms of the Freedom of Information Act 2000.  The time period for
processing your request is 20 working days from the date of receipt of
your email, which means you should receive a response from the Trust
13/03/2019.

 

In all correspondence relating to this request, please quote the reference
FoI 004977.

 

Thank you

 

Freedom of Information Team
North Cumbria University Hospitals NHS Trust
Cumberland Infirmary

Carlisle
Cumbria
CA2 7HY
Email: [1][email address]

[2]cid:image001.png@01D3AC84.36C1AFC0

 

 

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FOI.requests (RNL) North Cumbria University Hospitals, North Cumbria University Hospitals NHS Trust

2 Attachments

Please find attached the Trust’s response to your request for
information. 

 

We are trying to improve our service and would really appreciate your
feedback on how the Trust has done in handling your request.  I would be
grateful if you could take a few moments of your time to complete the
short survey on the link below:

 

(2018/19 survey link):  [1]https://www.surveymonkey.co.uk/r/3TLFXGD

 

Thank you

 

Freedom of Information Team
North Cumbria University Hospitals NHS Trust
Cumberland Infirmary

Carlisle
Cumbria
CA2 7HY
Email: [2][email address]

[3]cid:image001.png@01D3AC84.36C1AFC0

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