Compliance regulations clarity
Dear City of York Council,
Please can you tell me what security and information compliance regulations you are subject to.
Can you also provide a statement of compliance against each. This should include at a minimum:
• General Data Protection Regulation - GDPR
• ISO 15489 Information and documentation
• ISO 27001 – Security Standards
• Public Service Network – PSN
You should identify any gaps, and what mitigating actions you are actively taking to fill those gaps.
Yours faithfully,
interested party
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As we are all facing unprecedented challenges during the Coronavirus (COVID-19) pandemic, please be aware that we may take longer to respond to your request.
For information:
* The timescale for responding to Freedom of Information Act (FOIA) and Environmental Information Regulation (EIR) requests is up to 20 working days. We will contact you promptly if we need you to clarify your request or an extension to complete a public interest test.
* The timescale for responding to requests for a review, for FOIA or EIR responses, is up to 20 working days. You are also able to contact the Information Commissioner, contact details below:
* The timescale for responding to your rights in relation to personal data eg: subject access to records (SAR) request, is up to 1 month. We will contact you promptly if we require further information from you, or an extension.
* The timescale for responding to requests for a review, of responses to your rights regarding personal data, is up to 1 month. You are also able to contact the Information Commissioner, contact details below:
Information Commissioner's Office
Wycliffe House Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number
Fax: 01625 524 510
Or email: [email address]<mailto:[email address]> (please include your telephone number in your email)
Regards
Information governance, complaints and feedback team
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Thank you for your request, however in order for us to consider this please could you provide us with your full name.
Kind regards
City of York Council | Complaints Team, Customer & Business Support Services
West Offices | Station Rise | York YO1 6GA
www.york.gov.uk | facebook.com/cityofyork | @CityofYork
Thank you for your email. Please note this is an automatically generated receipt to let you know we have received your email.
As we are all facing unprecedented challenges during the Coronavirus (COVID-19) pandemic, please be aware that we may take longer to respond to your request.
For information:
* The timescale for responding to Freedom of Information Act (FOIA) and Environmental Information Regulation (EIR) requests is up to 20 working days. We will contact you promptly if we need you to clarify your request or an extension to complete a public interest test.
* The timescale for responding to requests for a review, for FOIA or EIR responses, is up to 20 working days. You are also able to contact the Information Commissioner, contact details below:
* The timescale for responding to your rights in relation to personal data eg: subject access to records (SAR) request, is up to 1 month. We will contact you promptly if we require further information from you, or an extension.
* The timescale for responding to requests for a review, of responses to your rights regarding personal data, is up to 1 month. You are also able to contact the Information Commissioner, contact details below:
Information Commissioner's Office
Wycliffe House Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number
Fax: 01625 524 510
Or email: [email address]<mailto:[email address]> (please include your telephone number in your email)
Regards
Information governance, complaints and feedback team
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
Help protect the environment! - please don't print this email unless you really need to.
Dear Mr Bull,
Please see below the response to your enquiry under the Freedom of
Information Act (FOIA)) received on 21^st August 2020.
Please can you tell me what security and information compliance
regulations you are subject to:
Can you also provide a statement of compliance against each. This should
include at a minimum:
a. General Data Protection Regulation – GDPR
The council complies with all relevant data protection and privacy
legislation such as GDPR and DPA 2018 and DPA 2018.
b. ISO 15489 Information and documentation
We do not hold any ISO standards but use them as a guide to best practice.
c. ISO 27001 – Security Standards
As above in point b.
d. Public Service Network – PSN
We hold a current PSN certificate and also NHS Digital Data Security and
Protection Toolkit assessment.
If you are dissatisfied with our response you have the right to ask for an
independent review of how your enquiry was handled and responded to. This
can be done by contacting us at [1][City of York Council request email] within 40 working days
of receiving your response, stating your reason(s) why you are
dissatisfied.
If you remain dissatisfied following the internal review response you can
contact the Information Commissioner, contact details below:
Information Commissioner's Office
Wycliffe House Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a
national rate number
Fax: 01625 524 510
Or email: [2][email address] (please include your telephone number)
Yours sincerely,
Information Governance Advisor.
t: 01904 554145 | e: [3][City of York Council request email]
City of York Council | Information Governance, Complaints and Feedback
Team
West Offices | Station Rise | York YO1 6GA
[4]www.york.gov.uk | [5]facebook.com/cityofyork | [6]@CityofYork
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Help protect the environment! - please don't print this email unless you
really need to.
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