Thank you for your enquiry, please accept this as auto acknowledgement of
your email.

We are currently receiving large volumes of correspondence, this is being
dealt with in date order and you will receive a response as soon as
possible. There is no need to contact us again in respect of this matter.

Further information that may help to answer your query in the meantime,
may be located on our website [1]Stratford-on-Avon District Council

Missed bins must be reported within the 2 days of the schedule collection
day, these can be reported via;

[2]Report a missed bin collection

Thank you for your patience

References

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https://www.stratford.gov.uk/
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https://www.stratford.gov.uk/online-form...

Processing Freedom of Information Request
Freedom of Information #24024
Dear Richard Roberts,

We have started processing your Freedom of Information request. A response
may take up to 20 working days. If you have not received a response after
07/09/2023 , please contact the council ([email address]).

Your Freedom of Information reference number is #24024.

Regards,

Freedom of Information Officer
Stratford-on-Avon District Council

Freedom of Information Response
#24024
Dear Richard Roberts

Further to your request, please see the following response:

We do not store completion notices in one place - in order for the Council
to find any, we would have to search through all 6000 plus accounts to
find any properties that were issued completion notices on. Compliance
with your request would exceed the appropriate cost limit under Section 12
of the Freedom of Information Act 2000. The appropriate cost limit is £450
which amounts to 18 hours of officer time. A search through these accounts
would exceed 18 hours of officer time.

If you have any specific addresses you would like us to check you can send
them through and we can see how long it would take to check the properties
on our system.

The question asked was not answered for the following legal reason(s) -

• Section 12 - Cost of compliance exceeds appropriate limit

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. An internal review request should be
submitted in writing within 40 working days of receiving the original
reply and should be addressed to:

Information Governance Department,
Stratford-on-Avon District Council,
Elizabeth House,
Church Street,
Stratford-upon-Avon,
Warwickshire
CV37 6HX.

You may make a request for an Internal Review in direct reply to this
message.

If you are dissatisfied with The Council's response to an internal review
you have requested, you have the right to make a complaint to the
Information Commissioner's Office. You can contact the ICO using the
information below;

Tel: 0303 123 1113
Live chat: https://ico.org.uk/make-a-complaint/

Regards,

Freedom of Information Officer
Stratford-on-Avon District Council