Thank you for your email.   Your enquiry is being dealt with and you will
receive a response within 5 working days unless specified below:

Latest update on bin collections missed on 27^th, 28^th and 29^th December
2017

Our bin collection crews are continuing to work hard across Harborough
district to collect all scheduled bin collections, as well as missed
collections due to last week’s severe weather conditions which saw
collections suspended due to snow and ice.

Extra resources are being made available and crews will be working extra
days on Saturday (6 Jan) and Monday (8 Jan) to ensure collections happen
as quickly as possible.

Today (Fri), all normal scheduled bin collections will take place.

We also have a crew returning to Broughton Astley today (Fri) to collect
any recycling bins missed from last week which they were not able to
collect yesterday.

We also have crews completing scheduled collections and collecting black
bins missed from last Friday in the villages of:

·         Arnesby

·         Bruntingthorpe

·         Upper Bruntingthorpe

·         Walton

·         Ashby Magna

·         Peatling Magna

·         Peatling Parva

·         Willoughby Waterleys

Other villages – including Fleckney – will have a scheduled bin collection
today (Fri) as normal.

Any bins which were not collected last Friday will be collected either
today (Fri), tomorrow (Sat) or Monday (8 Jan) at the latest. Residents are
being asked to keep bins presented.

Any black or recycling bins not collected last Thursday will be collected
tomorrow (Saturday 6 Jan).

We are asking residents not to report bins as a missed collection; but
instead leave any missed bins presented and crews will endeavour to return
and collect.

There will be further updates on the council’s website and on social
media.

We apologise for any inconvenience and thank residents for their continued
patience.

Council Tax enquiries - did you know you can view your Council Tax account
online?   Register [1]here for online access

Your email will be forwarded to the Council Tax Team who aim to deal with
your enquiry within ten working days, their email address if required is
[2][email address]

 
Benefit enquiries - did you know you can view your Benefit account online?
  Register [3]here for online access

Your email will be forwarded to the Benefits Team who aim to deal with
your enquiry within ten working days, their email address if required is
[4][email address]  

Sign up [5]here to be emailed Harborough District Council’s quarterly
online newsletter

Freedom of Information Requests

If you are applying for information under the Freedom of Information Act
2000 your request is being processed and a response will be sent to you
within 20 working days from receipt of your request.   However, if we
require further clarification regarding your request we will contact you
as soon as possible.   In the meantime, please accept this email as an
acknowledgement of your request.

 
Harborough District Council may need to pass your report onto other
authorities in situations where we are not responsible for the enquiry
received.  This will mean passing your original enquiry, including your
contact details, to the relevant organisation (e.g. Leicestershire County
Council) to enable them to resolve the issue for you.   If we do this we
will notify you by email.   If your enquiry relates to private property we
will also notify you by email.   If you do not wish us to process your
data in this manner, please contact us and we will take the necessary
steps.

Customer Service Team
Harborough District Council
The Symington Building
Adam & Eve Street
Market Harborough
Leicestershire LE16 7AG
[6]www.harborough.gov.uk

Harborough District [7]www.harborough.gov.uk
Council
The Symington Building E mail: [8][Harborough District Council request email]
Adam and Eve Street Contact Centre: 01858 82 82 82
Market Harborough Text Messages: 07860 041908
Leicestershire DX 27317 Market Harborough
LE16 7AG [9]Follow Us On Twitter @HarboroughDC
[10]Map of Council Offices

[11]Harborough DC Compliments, Comments and Complaints

References

Visible links
1. https://hdc-eservices.hinckley-bosworth....
2. mailto:[email address]
3. https://hdc-eservices.hinckley-bosworth....
4. mailto:[email address]
5. http://www.harborough.gov.uk/harborough-...
6. http://www.harborough.gov.uk/
7. http://www.harborough.gov.uk/
8. mailto:[Harborough District Council request email]
9. https://twitter.com/HarboroughDC
10. http://www.harborough.gov.uk/site/script...
11. http://www.harborough.gov.uk/comments-an...

Dear Requestor,

Thank you for your Freedom of Information request which was received on
11^th January 2018 and has been logged under the reference FOI18/039. 
Subsequently, I am dealing with your request in compliance with the Act. 
You should expect your response no later than 8^th February 2018.

For your information, in some circumstances a fee may be payable and if
that is the case, I will communicate that eventuality to you. Should this
be necessary, a fees notice will be issued, and you will be required to
pay before we will proceed to deal with your request.

If you have any queries about this Communication, please contact me.
Please remember to quote the reference number above. If you are unhappy
with this response then you can ask for an internal review by writing to
the Director for Corporate Resources, Harborough District Council, The
Symington Building, Adam and Eve Street, Market Harborough,
Leicestershire, LE16 7AG

Harborough District [1]www.harborough.gov.uk
Council
The Symington Building E mail: [2][Harborough District Council request email]
Adam and Eve Street Contact Centre: 01858 82 82 82
Market Harborough Text Messages: 07860 041908
Leicestershire DX 27317 Market Harborough
LE16 7AG [3]Follow Us On Twitter @HarboroughDC
[4]Map of Council Offices

[5]Harborough DC Compliments, Comments and Complaints

References

Visible links
1. http://www.harborough.gov.uk/
2. mailto:[Harborough District Council request email]
3. https://twitter.com/HarboroughDC
4. http://www.harborough.gov.uk/site/script...
5. http://www.harborough.gov.uk/comments-an...

Dear Requestor,

In response to your Freedom of Information request, I have now completed
my investigations and I am able to confirm the following which has been
provided by the relevant service area.

If you have any queries about this Communication, please contact me.
Please remember to quote the reference number above. If you are unhappy
with this response then you can ask for an internal review by writing to
the Director for Corporate Resources, Harborough District Council, The
Symington Building, Adam and Eve Street, Market Harborough,
Leicestershire, LE16 7AG.

Advisory Note:

Please note that you are free to use the information supplied to you under
the Freedom of Information Act 2000 for your own personal purposes or
non-commercial research, private study or news reporting. However, by
making copies, publishing or distributing the information without the
consent of the holder, which in most cases will be Harborough District
Council, you may be infringing copyright.

Kind regards

Suzanne Simons (Mrs)

Information Administration

I am usually in the office Monday to Friday from 1.00 pm until 4.45 pm. 

Harborough District [1]www.harborough.gov.uk
Council
The Symington Building E mail: [2][Harborough District Council request email]
Adam and Eve Street Contact Centre: 01858 82 82 82
Market Harborough Text Messages: 07860 041908
Leicestershire DX 27317 Market Harborough
LE16 7AG [3]Follow Us On Twitter @HarboroughDC
[4]Map of Council Offices

[5]Harborough DC Compliments, Comments and Complaints

References

Visible links
1. http://www.harborough.gov.uk/
2. mailto:[Harborough District Council request email]
3. https://twitter.com/HarboroughDC
4. http://www.harborough.gov.uk/site/script...
5. http://www.harborough.gov.uk/comments-an...